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IntouchCX Senior Associate Interview Questions and Answers for Experienced

Updated 2 Dec 2024

IntouchCX Senior Associate Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing Test with Different Types.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self Introduction and Any Experiences
  • Q2. Need to Speak without Breaking

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for the Interview in this Company , because there will be lot of Politics and Caste Feelings.

Interview questions from similar companies

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about team handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Try try until you suceed, try try try try try try try try try

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. What is your salary expectation
Round 2 - Technical 

(2 Questions)

  • Q1. Process related questions
  • Q2. Why do you left your previous company
Round 3 - Client Interview 

(1 Question)

  • Q1. Tell me something about your job details

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and confident while answering questions.

I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to manage your team
  • Q2. How to control shrinkage and attrition and SLA
  • Ans. 

    To control shrinkage and attrition and SLA, focus on employee engagement, training, incentives, and process improvement.

    • Implement regular training programs to improve employee skills and knowledge

    • Offer incentives and rewards for meeting SLA targets and reducing shrinkage

    • Improve communication and feedback channels to increase employee engagement

    • Analyze and improve processes to reduce errors and delays

    • Provide opportuniti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's 3 rounds of interview

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be you .
Interview is not that difficult if you're confident...

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude Test is very straight forward, logical, communications are tested.

Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. This is managers round, where a senior most probably a team lead would join to interview. Case study based questions were asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepared. Question will vary from GL to Leder reconciliation if you're applying for GL Process

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

Interview Questionnaire 

1 Question

  • Q1. Healthcare insurance

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking about my previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Final round with ops managers

Interview Preparation Tips

Interview preparation tips for other job seekers - .be confident interview is easy to crack

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What changes could you bring in the company in next 2 years ?
  • Q2. Write "SOMETHING" on the board
  • Ans. 

    The candidate should write the word 'SOMETHING' on the board.

    • The candidate should use a marker or chalk to write the word

    • The word should be written clearly and legibly

    • The candidate should ensure proper spacing and alignment

  • Answered by AI
  • Q3. Why did you choose to wear this combination ?
  • Q4. How would you manage if you're paid in % according to the business and not in fixed salary?
  • Q5. What is success to you?

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important things is how honest the candidate is. He she should not agree on all the terms presented to him.
And should ne confident with a smile on and a positive gesture.

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Associate interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 3 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are Resume Shortlist, Assignment and One-on-one Round.
What are the top questions asked in IntouchCX Senior Associate interview for experienced candidates?

Some of the top questions asked at the IntouchCX Senior Associate interview for experienced candidates -

  1. tell me about your s...read more
  2. Need to Speak without Break...read more
  3. about previous employm...read more

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IntouchCX Senior Associate Salary
based on 186 salaries
₹2 L/yr - ₹4.8 L/yr
63% less than the average Senior Associate Salary in India
View more details

IntouchCX Senior Associate Reviews and Ratings

based on 37 reviews

3.2/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.0

Salary

3.1

Job security

3.3

Company culture

2.8

Promotions

2.9

Work satisfaction

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