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based on 21.1k Reviews

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iEnergizer Customer Care Interview Questions and Answers

Updated 29 Mar 2023

iEnergizer Customer Care Interview Experiences

2 interviews found

Customer Care Interview Questions & Answers

user image Delden Angmo

posted on 29 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a customer-oriented professional with excellent communication skills and a passion for providing exceptional service.

    • I have worked in customer service for 5 years, handling various customer inquiries and resolving issues.

    • I am skilled in active listening, problem-solving, and maintaining a positive attitude.

    • I have received multiple customer service awards for my outstanding performance.

    • I believe in building strong ...

    • Answered by AI
    Add your answer
  • Q2. How did you came to know about this job
  • Ans. 

    I came to know about this job through a job posting on a popular job search website.

    • I found the job posting on a popular job search website

    • I regularly check job listings on various job search websites

    • I received a notification about this job opening from the job search website's email subscription

    • A friend or colleague informed me about this job opportunity

    • Answered by AI
    Add your answer
  • Q3. Yell me thoo about nazi
    • Add your answer
  • Q4. Is black life matter
  • Ans. 

    Yes, black life matters. It is a movement that advocates for the rights and equality of black people.

    • Black Lives Matter is a social movement that started in the United States in 2013 after the acquittal of George Zimmerman in the shooting death of Trayvon Martin.

    • The movement aims to address systemic racism and police brutality against black people.

    • It has sparked protests and conversations around the world about racial ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Care interview:
  • General knowledge
Interview preparation tips for other job seekers - This job is good for fresher and learning new things

Customer Care Interview Questions & Answers

user image Anonymous

posted on 7 Jun 2017

Interview Preparation Tips

Round: Group Discussion
Duration: 1 hour

Skills: Communication

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about iEnergizer?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Interview Questions & Answers

Teleperformance user image Anonymous

posted on 10 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share something about you?
  • Ans. 

    I am a dedicated and empathetic customer care professional with excellent communication skills.

    • I have 5 years of experience in customer care, handling various customer inquiries and resolving issues.

    • I am skilled in active listening, ensuring customers feel heard and understood.

    • I have received multiple positive feedback from customers for my friendly and helpful approach.

    • I am proficient in using customer relationship ma...

    • Answered by AI
    View 3 more amswers
Round 3 - One-on-one 

(1 Question)

  • Q1. Disadvantages and advantages of social media
  • Ans. 

    Social media has advantages like increased connectivity and disadvantages like cyberbullying and addiction.

    • Advantages: increased connectivity, easy access to information, networking opportunities, marketing potential

    • Disadvantages: cyberbullying, addiction, spread of misinformation, privacy concerns

    • Example: Social media can connect people from all over the world, but it can also lead to cyberbullying and addiction to li...

    • Answered by AI
    View 1 more amswer

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care interview:
  • English speaking
  • Personality Development
Interview preparation tips for other job seekers - Keep speaking, don't afraid, be confident, and loyal

Customer Care Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 15 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to handle customer indifferent situations?
  • Ans. 

    Handling customer indifference requires active listening, empathy, and problem-solving skills.

    • Acknowledge the customer's feelings and apologize for any inconvenience.

    • Ask open-ended questions to understand the root cause of their indifference.

    • Offer solutions or alternatives to address their concerns.

    • Follow up with the customer to ensure their satisfaction.

    • Maintain a positive and professional attitude throughout the inte

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First and foremost be on time,dressup neatly.

Second be confident,be honest and keep the answers short n crisp.Adding examples can make it more interesting and ,easy for an interviewer to understand at the same time it gives a good impression.

Third always read about the company history and maybe do a little research ,trust me it helps!!

Fourth be yourself and you can achieve anythng ??

All the best




Customer Care Executive Interview Questions & Answers

Omega Healthcare user image X.Maria sofiya

posted on 14 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. General questions abt customer handling
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. Abt customer service
    • Add your answer

Customer Support Executive Interview Questions & Answers

Altruist Customer Management India user image Anonymous

posted on 6 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Question 1 tell me about yourself question 2 why you left your previous job question 3why should I hire u question 4 why you want to join us
    • Add your answer

Customer Service Associate Interview Questions & Answers

Conduent user image B Pavan Prasad

posted on 28 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Sagility user image Anonymous

posted on 19 Feb 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

They conduct aptitude Text

Round 2 - Aptitude Test 

English computer it questions

Round 3 - Assignment 

Reading passage MCQ questions

Customer Care Executive Interview Questions & Answers

Ebixcash Global Services user image Anonymous

posted on 10 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Personal Interview conducted by HR

Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Your work experience
    • Add your answer
  • Q3. Why do you want to join this company
    • Add your answer
  • Q4. Why you leave your last company?
    • Add your answer
  • Q5. Why you want to join BPO
    • Add your answer

Interview Preparation Tips

Topics to prepare for Ebixcash Global Services Customer Care Executive interview:
  • Good communication skills
Interview preparation tips for other job seekers - Good communication skills.

Customer Service Associate Interview Questions & Answers

Infosys BPM user image Sandeep v. Waghmare

posted on 19 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

30 questions aptitude test
Some simple English grammar question
Some of maths
And about ms exel

Round 3 - One-on-one 

(4 Questions)

  • Q1. Give me your introduction ?
  • Ans. 

    I am a Customer Service Associate with excellent communication skills and a strong focus on customer satisfaction.

    • Experienced in handling customer inquiries and resolving issues

    • Proficient in using customer service software and tools

    • Ability to remain calm and composed in stressful situations

    • Strong problem-solving skills

    • Excellent verbal and written communication skills

    • Empathetic and patient when dealing with customers

    • Abl...

    • Answered by AI
    View 4 more amswers
  • Q2. Tell me about your family ?
  • Ans. 

    I come from a close-knit family that values love, support, and togetherness.

    • My parents have been married for over 30 years and have always been a source of inspiration for me.

    • I have two siblings, an older brother and a younger sister, who I am very close to.

    • We often have family gatherings and celebrate special occasions together.

    • My family has taught me the importance of communication, empathy, and understanding in main

    • Answered by AI
    View 1 more amswer
  • Q3. Why you left last organization?
  • Ans. 

    I left my last organization to pursue new opportunities and further develop my skills in customer service.

    • Seeking new challenges and growth

    • Opportunity for career advancement

    • Desire to expand customer service skills

    • Company restructuring or downsizing

    • Relocation or commute issues

    • Answered by AI
    Add your answer
  • Q4. Why want to join our organization ?
  • Ans. 

    I want to join your organization because of its excellent reputation and commitment to customer satisfaction.

    • Your organization has a strong track record of providing exceptional customer service.

    • I have heard positive feedback from current and former employees about the supportive work environment.

    • Your company values align with my own, particularly in terms of prioritizing customer satisfaction.

    • I am impressed by the opp...

    • Answered by AI
    View 1 more amswer
Round 4 - Group Discussion 

They gave us marketing topic and we will give you 1 minutes then you talk properly in Britain accent

Interview Preparation Tips

Topics to prepare for Infosys BPM Customer Service Associate interview:
  • English communication
  • British accent
  • Soft Skills
Interview preparation tips for other job seekers - You could go there with your CV, adhar card, and second-dose vaccination certificate
Go there very organized be positive there
There are doing their work very perfectly
So don't do many mistakes.
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Care interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are Resume Shortlist and One-on-one Round.
How to prepare for iEnergizer Customer Care interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Bpo Voice, Communication Skills, Customer Service, Domestic BPO and Interpersonal Skills.
What are the top questions asked in iEnergizer Customer Care interview?

Some of the top questions asked at the iEnergizer Customer Care interview -

  1. Is black life mat...read more
  2. Yell me thoo about n...read more

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iEnergizer Customer Care Reviews and Ratings

based on 17 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-Life balance

4.8

Salary & Benefits

4.9

Job Security

4.9

Company culture

4.9

Promotions/Appraisal

4.9

Work Satisfaction

Explore 17 Reviews and Ratings
iEnergizer Salaries in India
Customer Service Executive
2.3k salaries
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₹0.6 L/yr - ₹6 L/yr

Senior Executive
1.8k salaries
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₹1.2 L/yr - ₹7 L/yr

Customer Care Executive
1.5k salaries
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₹1 L/yr - ₹6 L/yr

Senior Customer Service Executive
1.1k salaries
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₹1.1 L/yr - ₹7 L/yr

Customer Support Executive
1.1k salaries
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₹1.1 L/yr - ₹6 L/yr

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