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iEnergizer Interview Questions, Process, and Tips for Experienced

Updated 11 Mar 2025

Top iEnergizer Interview Questions and Answers for Experienced

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iEnergizer Interview Experiences for Experienced

Popular Designations

222 interviews found

Interview Questions & Answers

user image Anonymous

posted on 3 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Your introduction
  • Ans. 

    I am a dedicated and experienced ticketing professional with a strong background in customer service and event management.

    • Over 5 years of experience in ticketing and event management

    • Skilled in customer service and problem-solving

    • Proficient in using ticketing software such as Ticketmaster and Eventbrite

    • Managed ticket sales for large events like music festivals and sports games

  • Answered by AI
  • Q2. About BPO
Round 2 - Group Discussion 

About use of social media

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It represents a highly beneficial investment for.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Sr.CCE Interview Questions & Answers

user image Anonymous

posted on 22 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced customer service professional with a strong background in resolving customer issues and providing excellent support.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and other customer service tools

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
  • Q2. What was you job tol in last company.
  • Ans. 

    I was responsible for handling customer queries and providing technical support in my previous company.

    • Providing technical support to customers via phone, email, and chat

    • Resolving customer complaints and issues in a timely manner

    • Escalating complex technical issues to the appropriate department

    • Maintaining accurate records of customer interactions and transactions

    • Collaborating with other team members to improve customer

  • Answered by AI

Sr.CCE Interview Questions asked at other Companies

Q1. How will you dealt with the customer if he/she is not interested in buying the product
View answer (1)

Team Lead Interview Questions & Answers

user image Rohit Sethi

posted on 22 Feb 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

iEnergizer interview questions for popular designations

 Customer Care Executive

 (97)

 Customer Service Executive

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 (38)

 Senior Executive

 (21)

 Senior Customer Service Executive

 (15)

 Executive Assistant

 (14)

 Cce Executive

 (14)

 BPO Executive

 (12)

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. HR ask tell me your favorite dish?

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Get interview-ready with Top iEnergizer Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tell something about your previous experience
  • Ans. 

    I have over 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.

    • Managed customer inquiries via phone, email, and chat

    • Resolved customer complaints effectively and efficiently

    • Provided product support and troubleshooting assistance

    • Maintained high customer satisfaction ratings

    • Collaborated with other departments to ensure customer needs were met

  • Answered by AI

Top iEnergizer Customer Care Executive Interview Questions and Answers

Q1. Difference between inbound and outbound processes?
View answer (8)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What's you name and tell me about your self? My self Dheeraj Kumar Thakur,i am from siwan (Bihar).I have completed my higher school education from Vigyananad kendriya vidyalaya which is affiliated to C.B.S...
  • Q2. What is your yesterday routine?
  • Ans. Firstly I wake up early in the morning around 6 o'clock,get fresher up after that took my breakfast,came to the metro station via autorikshaw, then took the ticket from ticket counter and went to platform,took metro train and arrived at Noida sector 59 after that went for interview, they were took my interview, I have been cracked the interview.They offered me 10k but I refused it,by saying is it possible to survive i...
  • Answered Anonymously
  • Q3. Last is versant test? Listening, speaking, reading and sentences building test.

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Relation Officer interview:
  • Introduction, yesterday routine
  • Deginations you applied for

Customer Relation Officer Interview Questions asked at other Companies

Q1. What are the languages you know?
View answer (11)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your daily routine.
  • Q2. Basic things about my daily life.

Top iEnergizer Customer Service Executive Interview Questions and Answers

Q1. 3. What do you mean by Customer service? What is BPO?
View answer (37)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Apr 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction of the candidate
  • Q2. Work experience of the candidates
  • Ans. 

    Candidates have diverse work experience in various industries and roles.

    • Candidates have experience in leadership roles in previous companies.

    • Some candidates have experience in project management.

    • Others have worked in customer service roles.

    • A few candidates have experience in technical roles such as software development or IT.

    • Overall, the candidates bring a mix of skills and experiences to the table.

  • Answered by AI

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They will do it on your behalf. Its just a formality.

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - One-on-one 

(2 Questions)

  • Q1. CV details. Nothing else
  • Q2. Basic introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join unless in very strict situation, the organization is not worth time. Also no other organization accepts it's work experience. Keep that in mind. I was I'm Airtel Black process. Employee ID T243477. Management is a nightmare and favours only those who are good with buttering.

Top iEnergizer Customer Service Executive Interview Questions and Answers

Q1. 3. What do you mean by Customer service? What is BPO?
View answer (37)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

iEnergizer Interview FAQs

How many rounds are there in iEnergizer interview for experienced candidates?
iEnergizer interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the iEnergizer interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, bpo, voice process, Communication Skills and Domestic BPO.
What are the top questions asked in iEnergizer interview for experienced candidates?

Some of the top questions asked at the iEnergizer interview for experienced candidates -

  1. 3. What do you mean by Customer service? What is B...read more
  2. How do you calculate shrinkage and attritio...read more
  3. How you will do sales or manage customer...read more
How long is the iEnergizer interview process?

The duration of iEnergizer interview process can vary, but typically it takes about less than 2 weeks to complete.

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iEnergizer Interview Process for Experienced

based on 125 interviews

Interview experience

3.8
  
Good
View more
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iEnergizer Reviews and Ratings

based on 22.6k reviews

4.6/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

4.6

Job security

4.6

Company culture

4.5

Promotions

4.6

Work satisfaction

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