iEnergizer Sr.CCE Interview Questions and Answers

Q1. How was your day today
Ans. 
My day was productive and busy with back-to-back meetings and tasks.
• Had multiple meetings with different teams

• Completed several tasks on deadline

• Received positive feedback from a client

• Had a team lunch to celebrate a colleague's birthday
Answered by AI
Add your answer
Q2. Tell us about yourself
Ans. 
I am a dedicated and experienced customer service professional with a strong background in resolving customer issues and providing excellent support.
• Over 5 years of experience in customer service roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and resolving technical issues

• Received multiple awards for outstanding customer service performance
Answered by AI
Add your answer

Q1. Self introduction
Add your answer
Q2. Self introduction with manager
Add your answer

Q1. First round was assesment
Add your answer
Q2. Communication (chat)
Add your answer

The question given by them are very interesting. And HR department is pretty awesome.

Q1. Waiting for operational round
Add your answer

You just need to focus on your grammer and English speaking

Q1. He will give any topic on which you will have to discuss
Add your answer
Q2. For example environment global warming traffic etc
Add your answer
Q3. Any topic which is related to any political party or social issues
Add your answer

Q1. Self introduction work experience
Add your answer

Q1. How I will manage my job and study.
Add your answer
Q2. Why I left my previous organization?
Add your answer
Q3. What are my hobbies?
Add your answer
Q4. When I Travelled last time?
Add your answer

Q1. People management and how to control attr and Shrinkage
Ans. 
Effective people management and monitoring of attrition and shrinkage are crucial for process success.
• Regularly track and analyze attrition and shrinkage data to identify trends and root causes.

• Implement strategies to improve employee engagement and retention, such as career development opportunities and recognition programs.

• Provide ongoing training and support to employees to improve their skills and performance.

• Estab...read more
Answered by AI
Add your answer

It's an online skill test of ur English with various slides which included passage writting, filling the blanks with exact words, selecting the grammatically correct sentence for the given situation, followed by typing test.

It's about how you view at things in general. Multiple options will be given to you and you have to choose any one of them, which are all right but shows your view to them. Also the mathematical questions which are generic.

Q1. What are your salary expectations?
Add your answer
Q2. Share details of your previous job.
Add your answer
Q3. Why are you looking for a change?
Add your answer
Q4. Tell me about yourself.
Add your answer