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ICICI Bank
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ICICI Bank Customer Care Executive Interview Questions and Answers
Updated
1 Aug 2024
3 interviews found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
-
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is the credit View Answers (1)
- Q2. How many types of credit card use View Answers (1)
- Q3. What is the bank View Answers (1)
2
Case Study Round
Candidate. Work and beehive how solved customer s
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
I applied via Walk-in
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tel me about your self Add Answer
- Q2. Tel me about your privious work experience Add Answer
I applied via Other and was interviewed in Aug 2021.
1 Interview Round
Interview Questions
- Q1. Introduce yourself
View Answers (4)
- Q2. Have u ever given an interview before in bank
View Answers (1)
- Q3. Do u have any relatives working in icici bank
Add Answer
- Q4. Do u know how to drive
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be cool the interview is not hard they just ask a few simple questions about you
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about ICICI Bank?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2024.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. About my previous work Add Answer
- Q2. What is SOP, SLA, TAT View Answers (1)
- Q3. Tell me about your self View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. INTRODUCE YOURSELF Add Answer
- Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS Add Answer
2
Aptitude Test Round
MATHS, REASONING , PERSONALITY TEST
3
HR Round (1 Question)
- Q1. ABOUT THE COMPANY Add Answer
Khushboo Mirza
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Jan 2024.
2 Interview Rounds
1
Group Discussion Round
Bollywood related questions
2
One-on-one Round (2 Questions)
- Q1. What is better I phone ya android Add Answer
- Q2. Who is better urfi javed ya rakhi Add Answer
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
A topic is given to speak to check if you are fluent in English and Hindi.
3
One-on-one Round (1 Question)
- Q1. Why is you age high 28 years ? And then rejected because of age. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Interview experience
Good
Difficulty level
-
Duration
-
Result
Selected
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (8 Questions)
- Q1. How should people talk? View Answers (1)
- Q2. Ok, i liked you experience View Answers (1)
- Q3. What can you do for our company? View Answers (1)
- Q4. Live if necessary and you have to work? View Answers (1)
- Q5. How much do you want your salary View Answers (1)
- Q6. Well i selected you to this company View Answers (1)
- Q7. It will work well View Answers (1)
- Q8. Ok you can go now View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
I applied via Recruitment Consulltant and was interviewed in Sep 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Technical Round (2 Questions)
- Q1. Technical expecially and technical information then problem solving Add Answer
- Q2. Technical issues. Customercare suprot Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Customer support problem and customer feedback immediately problem solving
I applied via Recruitment Consultant and was interviewed in Jan 2021.
Interview Questions
- Q1. How u will sell product
View Answers (1)
- Q2. Comfortable with shifts
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence matters
ICICI Bank Interview FAQs
How many rounds are there in ICICI Bank Customer Care Executive interview?
ICICI Bank interview process usually has 2 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, One-on-one Round and HR.
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People are getting interviews through
based on 2 ICICI Bank interviews
WalkIn
Job Portal
50%
50%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
12%
more
than the average Customer Care Executive Salary in India
View more details
ICICI Bank Customer Care Executive Reviews and Ratings
based on 34 reviews
Rating in categories
|
Deputy Manager
16k
salaries
|  ₹2 L/yr - ₹10.8 L/yr |
|
Relationship Manager
12.9k
salaries
| ₹2.3 L/yr - ₹12 L/yr |
|
Assistant Manager
10.4k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Manager
4.8k
salaries
| ₹5.5 L/yr - ₹18 L/yr |
|
Senior Officer
3.7k
salaries
| ₹1.1 L/yr - ₹5.4 L/yr |
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