Add office photos
Premium Employer
i
This company page is being actively managed by
IDFC FIRST Bank Team. If you also belong to the team, you
can get access from
here
IDFC FIRST Bank
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
IDFC FIRST Bank Customer Care Executive Interview Questions and Answers for Freshers
Updated
11 Sep 2023
1 interview found
Sort by:
Popular
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
A topic is given to speak to check if you are fluent in English and Hindi.
3
One-on-one Round (1 Question)
- Q1. Why is you age high 28 years ? And then rejected because of age. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about IDFC FIRST Bank?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. INTRODUCE YOURSELF Add Answer
- Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS Add Answer
2
Aptitude Test Round
MATHS, REASONING , PERSONALITY TEST
3
HR Round (1 Question)
- Q1. ABOUT THE COMPANY Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
-
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is the credit View Answers (1)
- Q2. How many types of credit card use View Answers (1)
- Q3. What is the bank View Answers (1)
2
Case Study Round
Candidate. Work and beehive how solved customer s
Customer Care Executive Interview Questions
Ujjivan Small Finance Bank
Anonymous
posted on 30 Apr 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
-
2 Interview Rounds
1
Assignment Round
Like Genrel knowledge
2
Aptitude Test Round
You have came a angry customer. How will you handle .
I applied via Recruitment Consultant and was interviewed in Dec 2020.
1 Interview Round
Interview Questions
- Q1. Why you are interested in this Housing Sector?
View Answers (7)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good job good career senior behavior also very good but there is one issue only salary getting monthly other quarterly incentive are not available and pay also low comparison to other financial institution
I applied via Other and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. What is bpo And introduce your self
View Answers (1)
- Q2. Howmany months u you have experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. As I am looking, you are a fresher and you have a 3-year career gap. How can you define this gap? Add Answer
2
HR Round (3 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. Tell me something about your family and family business. View Answers (1)
- Q3. You said you had a startup, so tell me something about that startup. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Your confidence level should be good. Overconfidence is not good. Speak in English when they ask a question and tell you to answer this question in Hindi; then only you use Hindi. Don't worry about everything, and feel free to introduce yourself.
I applied via Other and was interviewed in Aug 2021.
1 Interview Round
Interview Questions
- Q1. Introduce yourself
View Answers (4)
- Q2. Have u ever given an interview before in bank
View Answers (1)
- Q3. Do u have any relatives working in icici bank
Add Answer
- Q4. Do u know how to drive
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be cool the interview is not hard they just ask a few simple questions about you
Customer Care Executive Interview Questions
Ujjivan Small Finance Bank
Anonymous
posted on 30 Apr 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
-
2 Interview Rounds
1
Assignment Round
Like Genrel knowledge
2
Aptitude Test Round
You have came a angry customer. How will you handle .
I applied via Recruitment Consultant and was interviewed in Dec 2020.
1 Interview Round
Interview Questions
- Q1. Why you are interested in this Housing Sector?
View Answers (7)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good job good career senior behavior also very good but there is one issue only salary getting monthly other quarterly incentive are not available and pay also low comparison to other financial institution
IDFC FIRST Bank Interview FAQs
How many rounds are there in IDFC FIRST Bank Customer Care Executive interview for freshers?
IDFC FIRST Bank interview process for freshers usually has 3 rounds. The most common rounds in the IDFC FIRST Bank interview process for freshers are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for IDFC FIRST Bank Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IDFC FIRST Bank. The most common topics and skills that interviewers at IDFC FIRST Bank expect are customer care, inbound and voice.
Tell us how to improve this page.
IDFC FIRST Bank Interviews By Designations
- IDFC FIRST Bank Relationship Manager Interview Questions
- IDFC FIRST Bank Branch Manager Interview Questions
- IDFC FIRST Bank Assistant Manager Interview Questions
- IDFC FIRST Bank Sales Officer Interview Questions
- IDFC FIRST Bank Deputy Manager Interview Questions
- IDFC FIRST Bank Senior Banking Officer Interview Questions
- IDFC FIRST Bank Collections Manager Interview Questions
- IDFC FIRST Bank Customer Service Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
12%
more
than the average Customer Care Executive Salary in India
View more details
IDFC FIRST Bank Customer Care Executive Reviews and Ratings
based on 8 reviews
Rating in categories
|
Deputy Manager
2.4k
salaries
|  ₹2.4 L/yr - ₹10 L/yr |
|
Assistant Manager
1.6k
salaries
| ₹2.2 L/yr - ₹7.4 L/yr |
|
Sales Officer
1.6k
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Senior Officer
1.5k
salaries
| ₹1.9 L/yr - ₹5.6 L/yr |
|
Manager
1.4k
salaries
| ₹4 L/yr - ₹15 L/yr |
Explore more salaries
Compare IDFC FIRST Bank with
HDFC Bank
Compare
ICICI Bank
Compare
Axis Bank
Compare
Kotak Mahindra Bank
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- IDFC FIRST Bank Interview Questions >
- IDFC FIRST Bank Customer Care Executive Interview Questions for Fresher
Share an Interview