IDFC FIRST Bank Customer Care Executive Reviews

Likes

Working with farmers and rural businesses is fulfilling. I help provide Kisan credit card services to those who need financial support for agriculture. The team spirit here in Rohtak is amazing.

Dislikes

Rural outreach can be challenging, but my team provides all the necessary support.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Very bad management, kind of fraud people, they don't adhere to their CEOs emails, extreme overtime everyday and no ot paid

Dislikes

It's a very bad company to work for, you will have no proper time to logout, they make you sit for extra hours everyday without paying anything extra, even women are asked to stay and they don't let you leave. It's like a jail, pathetic management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Bank working culture is worst and bank pressure is misleading to misselling of product like insurance, no proper support from HR and Top level management, they are treating employees like slave and lack of concentration on service part, No job secure, employees are fed up working in IDFC also no proper system and access to track or reach to backend team.

Likes

Team Management and support for new ideas for business growth to Branch overall pan India

Dislikes

Knowledge and understanding to all employees both onroll employee and contract employee in organisation.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

There very less chances to get promotion here , I have seen people are working here for more than 3-4 years not getting promotion. Also there is lack of backing to employees by their seniors (head) .

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Nothing is there to like about this bank

Dislikes

Starting from the HR till the Unit heads everyone is only driving unethical sales and lest to think about the employees. Tremendous pressure for sales. Very rude and unprofessional behavior executed by the management.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

They are good pay master, incentives are great.

Dislikes

No culture No long term vision No Learning.. Though you'll learn to handle pressure.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Best part is your are onroll employee from day one and they give you bonus on completion of 1 year. Approx 1.2 Lakh

Dislikes

High pressure job and insurance is asking every month

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The bank provides good exposure to different loan products. I have improved my communication and problem solving skills

Dislikes

Some customers have complex queries, but my team always helps me find the right solutions

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The learning curve is great! I worked on complex cases, and my seniors guided me well. The bank ensures we have the right tools to work efficiently

Dislikes

Sometimes analyzing large cases is challenging, but my team is always there to support.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The branch environment is positive and supportive. I have improved my customer service skills and learned banking operations thoroughly.

Dislikes

Cash handling cab be stressful sometimes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The risk management frame work is efficient and i have gained valuable skills. My colleagues are knowledgeable and always willing to share their expertise.

Dislikes

None from my experience

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

All the above things depend on the team, few teams are really very good and few teams are horrible due to the environment created.

Dislikes

Few teams really make it difficult to survive in idfc which may lead to hyper tension

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing to like... Toxic HR.. bureaucracy at peak... Senior management indulged in corruption. Exploiting employees in all the ways.. pathetic culture.

Dislikes

Everything is really eligible for all the dislikes.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a bad decision to work with such bank

Dislikes

I was on notice period due to my health condition but after a month of serving my notice period my health was not that good to resume work. Even after submitting medical documents my employer terminated my service and stating that I need to pay the rest of money for the remaining days of my notice period and does not settled my FNF stating it's in negative

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Decent increments, regular checks on you by HR, regular emails to promote IJP and learnings and skill developments

Dislikes

3 months notice period

Work Details

Work policy: As per manager

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.