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Axis Bank

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based on 24.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Care Executive Interview Questions and Answers

Updated 28 Sep 2023

Axis Bank Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 28 Sep 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. How should people talk?
  • Ans. Yes sir i have a experience, i am working in coustomarecare 2.5 years.
    • Answered Anonymously
    Add your answer
  • Q2. Ok, i liked you experience
    • Add your answer
  • Q3. What can you do for our company?
  • Ans. I sir will be the responsible employee of the company that the company improves and my company moves forward....
    • Answered Anonymously
    Add your answer
  • Q4. Live if necessary and you have to work?
  • Ans. Yes sir, i will work on vacation
    • Answered Anonymously
    Add your answer
  • Q5. How much do you want your salary
  • Ans. My salary depends on the company of my experience.
    • Answered Anonymously
    Add your answer
  • Q6. Well i selected you to this company
    • Add your answer
  • Q7. It will work well
    • Add your answer
  • Q8. Ok you can go now
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 16 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. INTRODUCE YOURSELF
    • Add your answer
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
    • Add your answer
Round 2 - Aptitude Test 

MATHS, REASONING , PERSONALITY TEST

Round 3 - HR 

(1 Question)

  • Q1. ABOUT THE COMPANY
    • Add your answer

Customer Care Executive Interview Questions & Answers

Bandhan Bank user image Khushboo Mirza

posted on 24 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Bollywood related questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. What is better I phone ya android
    • Add your answer
  • Q2. Who is better urfi javed ya rakhi
    • Add your answer

Customer Care Executive Interview Questions & Answers

Standard Chartered user image Anonymous

posted on 13 May 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

100 marks aptitude test

Round 2 - Aptitude Test 

100 marks of reasoning test

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Expected salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad response. Attitude towards the candidate are imotionless.

Customer Care Executive Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 1 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. What is the credit
  • Ans. 

    Credit is the ability to borrow money or obtain goods or services before payment, based on the trust that payment will be made in the future.

    • Credit is a financial arrangement where a borrower receives something of value now and agrees to repay the lender at a later date.

    • It allows individuals and businesses to make purchases or investments without having to pay the full amount upfront.

    • Credit can come in various forms su...

    • Answered by AI
    Add your answer
  • Q2. How many types of credit card use
  • Ans. 

    There are several types of credit cards available, each with different features and benefits.

    • Types of credit cards include rewards cards, cashback cards, travel cards, secured cards, and business cards.

    • Each type of credit card offers different perks and benefits to suit different needs and preferences.

    • Some examples of popular credit card issuers include Visa, Mastercard, American Express, and Discover.

    • Answered by AI
    Add your answer
  • Q3. What is the bank
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit.

    • Provides various financial services such as loans, mortgages, and investment accounts

    • Facilitates transactions such as deposits, withdrawals, and transfers

    • Issues credit cards and offers online banking services

    • Answered by AI
    Add your answer
Round 2 - Case Study 

Candidate. Work and beehive how solved customer s

Customer Care Executive Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 10 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical expecially and technical information then problem solving
    • Add your answer
  • Q2. Technical issues. Customercare suprot
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support problem and customer feedback immediately problem solving

Customer Care Executive Interview Questions & Answers

HDFC Bank user image ARIJIT SAHA

posted on 1 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Assignment 

Very Good experience nice very good.

Round 2 - HR 

(1 Question)

  • Q1. Salary Discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

Customer Care Executive Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 19 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
    • View 12 more answers
  • Q2. What are your salary expectations?
    • View 3 more answers
  • Q3. Why should we hire you?
    • View 6 more answers
  • Q4. Why are you looking for a change?
    • View 1 more answer
  • Q5. What are your strengths and weaknesses?
    • View 4 more answers
  • Q6. Tell me about yourself.
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join this bank at all worst organization to work with.
Low salary.
Zero work Life balance.
No specific working hours.
Zero benifits
Etc etc
Never ending list...

Customer Care Executive Interview Questions & Answers

ICICI Bank user image Priya Singh

posted on 18 Dec 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tel me about your self
    • Add your answer
  • Q2. Tel me about your privious work experience
    • Add your answer

Customer Care Executive Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 7 Aug 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Brief introduction about yourself
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer
More about working at Axis Bank
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Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Care Executive interview?
Axis Bank interview process usually has 2 rounds. The most common rounds in the Axis Bank interview process are Resume Shortlist and HR.
What are the top questions asked in Axis Bank Customer Care Executive interview?

Some of the top questions asked at the Axis Bank Customer Care Executive interview -

  1. How should people ta...read more
  2. Well i selected you to this comp...read more
  3. It will work w...read more

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Axis Bank Customer Care Executive Salary
based on 59 salaries
₹1.2 L/yr - ₹4.5 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Axis Bank Customer Care Executive Reviews and Ratings

based on 15 reviews

4.2/5

Rating in categories

4.3

Skill development

4.1

Work-Life balance

3.9

Salary & Benefits

4.1

Job Security

4.0

Company culture

3.6

Promotions/Appraisal

3.8

Work Satisfaction

Explore 15 Reviews and Ratings
Axis Bank Salaries in India
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Manager
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Senior Manager
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Relationship Officer
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₹1 L/yr - ₹5.1 L/yr

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