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Axis Bank

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3.8

based on 24.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Care Executive Interview Questions and Answers

Updated 28 Sep 2023

1 interview found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 28 Sep 2023

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (8 Questions)

  • Q1. How should people talk?
  • Q2. Ok, i liked you experience
  • Q3. What can you do for our company?
  • Q4. Live if necessary and you have to work?
  • Q5. How much do you want your salary
  • Q6. Well i selected you to this company
  • Q7. It will work well
  • Q8. Ok you can go now

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
2

Aptitude Test Round

MATHS, REASONING , PERSONALITY TEST

3

HR Round (1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Jan 2024.

2 Interview Rounds

1

Group Discussion Round

Bollywood related questions

2

One-on-one Round (2 Questions)

  • Q1. What is better I phone ya android
  • Q2. Who is better urfi javed ya rakhi
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

3 Interview Rounds

1

Aptitude Test Round

100 marks aptitude test

2

Aptitude Test Round

100 marks of reasoning test

3

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad response. Attitude towards the candidate are imotionless.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. What is the credit
  • Q2. How many types of credit card use
  • Q3. What is the bank
2

Case Study Round

Candidate. Work and beehive how solved customer s

I applied via Recruitment Consulltant and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Technical expecially and technical information then problem solving
  • Q2. Technical issues. Customercare suprot

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support problem and customer feedback immediately problem solving
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2024.

2 Interview Rounds

1

Assignment Round

Very Good experience nice very good.

2

HR Round (1 Question)

  • Q1. Salary Discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

I applied via Naukri.com and was interviewed in Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (6 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join this bank at all worst organization to work with.
Low salary.
Zero work Life balance.
No specific working hours.
Zero benifits
Etc etc
Never ending list...
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

I applied via Walk-in

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tel me about your self
  • Q2. Tel me about your privious work experience

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Brief introduction about yourself
  • Q2. Why should we hire you

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Care Executive interview?
Axis Bank interview process usually has 2 rounds. The most common rounds in the Axis Bank interview process are Resume Shortlist and HR.
What are the top questions asked in Axis Bank Customer Care Executive interview?

Some of the top questions asked at the Axis Bank Customer Care Executive interview -

  1. How should people ta...read more
  2. Well i selected you to this comp...read more
  3. It will work w...read more

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Axis Bank Customer Care Executive Salary
based on 61 salaries
₹1.2 L/yr - ₹4.5 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Axis Bank Customer Care Executive Reviews and Ratings

based on 14 reviews

4.3/5

Rating in categories

4.4

Skill development

4.1

Work-Life balance

3.9

Salary & Benefits

4.1

Job Security

4.0

Company culture

3.6

Promotions/Appraisal

3.8

Work Satisfaction

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