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HGS Back Office Executive Interview Questions and Answers

Updated 26 Aug 2023

1 interview found

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Back Office Executive Interview Questions

user image suman kumar thakur

posted on 26 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jul 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. What is customers
2

HR Round (1 Question)

  • Q1. What is customer service

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. How was your yesterday day please explain
2

Technical Round (2 Questions)

  • Q1. Online typing test
  • Q2. Online versent test
3

Client Interview Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. How to handle aggressive customer
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. About your self
  • Q2. What do you want this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - They words hard then hard
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Hr will ask about yourself and what you know about the company
  • Q2. Are you comfortable in rotational shift and all about your resume
3

Aptitude Test Round

Then hr will share a link in email for aptitude test there are 3 parts 1 is for 15 minutes English grammar then 15 minutes basic knowledge then 5 minutes computer knowledge

4

Behavioral Round (1 Question)

  • Q1. Manger will ask basic questions like do you have space in your home for work and all the things you write in your resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about company, insurance, and basic questions for interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Normal interview questions
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly Enviroment
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

I applied via Walk-in

1 Interview Round

1

Aptitude Test Round

Self knowledge ,Ani journal knowledge

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Some Personnel and basic questions
  • Q2. Tell us why you want to join Company and why we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident even i am rejected 5-6 companies after learning from all experince i get this one and i want to you for all of you that be prepare , be confident
Basic amcat and Versan tis taken

I applied via Referral and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I. Will be changing and I needed new platform,I can start my new career
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jan 2022.

2 Interview Rounds

1

Aptitude Test Round

Nice test with minimal effort and can be easy cracked

2

One-on-one Round (2 Questions)

  • Q1. Tell me about you and your carrier
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice place to give interview and they are good company

I applied via Recruitment Consultant and was interviewed in Oct 2020.

4 Interview Rounds

Interview Questions

  • Q1. Important media:- email or other messengers applications. There were soft skills questions as well Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good evening.
Hope everyone are safe and doing well. I am pooja. I would like to share the interview experience of knoah solutions. It was very easy as it was done via online, firstly there was telephonic round, then online test and the operation round. Very easy to clear because all the rounds and the process done through online. The only thing is that i worked for knoah for 4 months but i haven't seen its premises..... Thank you :)

HGS Interview FAQs

How many rounds are there in HGS Back Office Executive interview?
HGS interview process usually has 3 rounds. The most common rounds in the HGS interview process are HR and Resume Shortlist.
How to prepare for HGS Back Office Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Back Office, Backend, Non Voice, Advanced Excel and BPO.
What are the top questions asked in HGS Back Office Executive interview?

Some of the top questions asked at the HGS Back Office Executive interview -

  1. What is customer serv...read more
  2. What is custom...read more

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HGS Back Office Executive Salary
based on 32 salaries
₹1.1 L/yr - ₹3.9 L/yr
7% more than the average Back Office Executive Salary in India
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HGS Back Office Executive Reviews and Ratings

based on 15 reviews

4.0/5

Rating in categories

4.7

Skill development

3.9

Work-Life balance

4.3

Salary & Benefits

4.3

Job Security

4.6

Company culture

4.6

Promotions/Appraisal

4.6

Work Satisfaction

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