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HGS Back Office Executive Interview Questions and Answers for Experienced

Updated 26 Aug 2023

HGS Back Office Executive Interview Experiences for Experienced

1 interview found

Back Office Executive Interview Questions & Answers

user image suman kumar thakur

posted on 26 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What is customers
  • Ans. 

    Customers are individuals or entities who purchase goods or services from a business.

    • Customers play a crucial role in the success of a business by providing revenue.

    • Building strong relationships with customers can lead to repeat business and referrals.

    • Understanding customer needs and preferences is essential for providing excellent service.

    • Examples: A person buying a new phone from a store, a company hiring a catering

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

    • It is important to be patient, empathetic, and knowledgeable when dealing with customers.

    • Examples of good customer service include prompt responses to queries, personalized interactions, and

  • Answered by AI

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale a pen or property?
  • Ans. 

    As a Sales Executive, I would sell both a pen and property by highlighting their unique features and benefits.

    • For selling a pen, I would emphasize its smooth writing experience, durability, and versatility. I would showcase how it can be used for various purposes like writing, drawing, and signing documents.

    • For selling property, I would focus on its location, amenities, and potential for investment or personal use. I w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview a interviewer change your confident and knowledge for eh: if it's sales than they will give u any object like pen or bottle u just have to show how u will sale it
So u have to explain about the quality color and stability and how to use and where by giving example
It will surely help you

I applied via Referral and was interviewed before Sep 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join here?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any reference from company, You don't belong there.

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.What was my lock down experience 2. Where you are from describe ur self and the place u came from in 50 words 3. What was the last movie you watched 4. Sale a pen to me 5. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions were tough and I was asked in proper english and I had to answer all in proper english that's all nothing much

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Topic on Hyderabad in english for 2 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interviewer ask questions.

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to join this company?
  • Q3. How was your last memorable day ? Speak 2-3 min.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and enthusiastic at the time of interview they just want to check your confident and communication skill and your stability as well.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Related axis bank An topic of charminar etc
  • Q2. Related my family bag round
  • Q3. Related my skills Etc

Interview Preparation Tips

Interview preparation tips for other job seekers - I was sales executive with axis bank and we use to get a data about costumers who were using credit card so wo have to upsell it etc

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me something that not written in your cv
  • Q3. Why do you want to join bpo
  • Q4. Where you want to see yourself in next 5 years
  • Q5. What was your job role in previous organisation tell me in briief
  • Q6. Why should we hire you?
Round 3 - Group Discussion 

Customer care of aus billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk how much you can in a positive matter ody language
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about your self
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients such as ABC Company and XYZ Corporation

    • Strong negotiation and communication skills

    • Proficient in CRM software such as Salesforce

  • Answered by AI

HGS Interview FAQs

How many rounds are there in HGS Back Office Executive interview for experienced candidates?
HGS interview process for experienced candidates usually has 3 rounds. The most common rounds in the HGS interview process for experienced candidates are HR and Resume Shortlist.
How to prepare for HGS Back Office Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Advanced Excel, Back Office, Backend, Calling and Client Coordination.
What are the top questions asked in HGS Back Office Executive interview for experienced candidates?

Some of the top questions asked at the HGS Back Office Executive interview for experienced candidates -

  1. What is customer serv...read more
  2. What is custom...read more

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HGS Back Office Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
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HGS Back Office Executive Salary
based on 33 salaries
₹1.2 L/yr - ₹3.9 L/yr
6% more than the average Back Office Executive Salary in India
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HGS Back Office Executive Reviews and Ratings

based on 15 reviews

4.0/5

Rating in categories

4.6

Skill development

3.9

Work-life balance

4.3

Salary

4.3

Job security

4.6

Company culture

4.6

Promotions

4.6

Work satisfaction

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