Conneqt Business Solutions Back Office Executive Interview Questions and Answers

Q1. About your self
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Q2. What do you want this job?
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Q1. Hr will ask about yourself and what you know about the company
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Q2. Are you comfortable in rotational shift and all about your resume
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Then hr will share a link in email for aptitude test there are 3 parts 1 is for 15 minutes English grammar then 15 minutes basic knowledge then 5 minutes computer knowledge

Q1. Manger will ask basic questions like do you have space in your home for work and all the things you write in your resume
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Q1. What is customers
Ans. 
Customers are individuals or entities who purchase goods or services from a business.
• Customers play a crucial role in the success of a business by providing revenue.

• Building strong relationships with customers can lead to repeat business and referrals.

• Understanding customer needs and preferences is essential for providing excellent service.

• Examples: A person buying a new phone from a store, a company hiring a catering
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Q1. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

• It is important to be patient, empathetic, and knowledgeable when dealing with customers.

• Examples of good customer service include prompt responses to queries, personalized interactions, and
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Q1. Some Personnel and basic questions
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Q2. Tell us why you want to join Company and why we hire you
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