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Fusion Customer Service Associate Interview Questions and Answers

Updated 31 Aug 2024

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Customer Service Associate Interview Questions

user image Annabel Adams

posted on 31 Aug 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2024.

4 Interview Rounds

1

HR Round (1 Question)

  • Q1. Don't wish to put here
2

One-on-one Round (1 Question)

  • Q1. Don't wish to put here
3

Case Study Round

They have provided their structure based inquiry, I have given right answered according to my knowledge.

4

Personal Interview Round (1 Question)

  • Q1. Tranning knowledge like HR policy, process knowledge, excell knowledge, LCD matrix, project knowledge, Customer management knowledge, CRM knowledge (understandi...read more

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about yoursel

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have faith in almighty

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via WorkIndia and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Explain about anything

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via LinkedIn and was interviewed in Mar 2024.

1 Interview Round

1

teams Round (1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Mar 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
3

Technical Round (1 Question)

  • Q1. Answer the questions for customer
4

One-on-one Round (1 Question)

  • Q1. How do you handle the customer with high temper
5

HR Round (1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Customer Care Executive Interview Questions

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Good

3

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Fusion Interview FAQs

How many rounds are there in Fusion Customer Service Associate interview?
Fusion interview process usually has 2-3 rounds. The most common rounds in the Fusion interview process are One-on-one Round, HR and Case Study.
What are the top questions asked in Fusion Customer Service Associate interview?

Some of the top questions asked at the Fusion Customer Service Associate interview -

  1. Tranning knowledge like HR policy, process knowledge, excell knowledge, LCD mat...read more
  2. Don't wish to put h...read more

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People are getting interviews through

based on 1 Fusion interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Fusion Customer Service Associate Salary
based on 26 salaries
₹1.1 L/yr - ₹2.5 L/yr
51% less than the average Customer Service Associate Salary in India
View more details

Fusion Customer Service Associate Reviews and Ratings

based on 9 reviews

2.9/5

Rating in categories

3.3

Skill development

2.5

Work-Life balance

2.3

Salary & Benefits

3.6

Job Security

3.5

Company culture

2.2

Promotions/Appraisal

3.0

Work Satisfaction

Explore 9 Reviews and Ratings
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