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Fusion Customer Care Executive Interview Questions and Answers

Updated 30 Jul 2024

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Customer Care Executive Interview Questions

user image Anonymous

posted on 30 Jul 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. How you'll handle an angry customer

Customer Care Executive Interview Questions

user image Anonymous

posted on 10 Jan 2022

Interview Questions

Interview questions from similar companies

Customer Care Executive Interview Questions

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Good

3

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via WorkIndia and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Explain about anything

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via LinkedIn and was interviewed in Mar 2024.

1 Interview Round

1

teams Round (1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Mar 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
3

Technical Round (1 Question)

  • Q1. Answer the questions for customer
4

One-on-one Round (1 Question)

  • Q1. How do you handle the customer with high temper
5

HR Round (1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Customer Care Executive Interview Questions

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Good

3

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Fusion Interview FAQs

How many rounds are there in Fusion Customer Care Executive interview?
Fusion interview process usually has 1 rounds. The most common rounds in the Fusion interview process are One-on-one Round.
How to prepare for Fusion Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion. The most common topics and skills that interviewers at Fusion expect are Customer Service, Domestic BPO, bpo, customer care and inbound.

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Fusion Customer Care Executive Salary
based on 49 salaries
₹1 L/yr - ₹3 L/yr
45% less than the average Customer Care Executive Salary in India
View more details

Fusion Customer Care Executive Reviews and Ratings

based on 14 reviews

2.9/5

Rating in categories

3.0

Skill development

2.5

Work-Life balance

2.3

Salary & Benefits

2.2

Job Security

2.6

Company culture

2.3

Promotions/Appraisal

2.5

Work Satisfaction

Explore 14 Reviews and Ratings
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