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Frontizo Business Services Customer Service Associate (Csa) Interview Questions and Answers for Experienced
Updated
5 Aug 2022
1 interview found
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Abhishek Bhatia
I applied via Recruitment Consulltant and was interviewed before Aug 2021.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Introduction, any work experience, comfortable in rotational shift View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Introduction, experience, if experienced then tell about previous job. Why new company, what is bpo? Add Answer
- Q2. Give introduction, share work experience if any, share good review about previous company but don't compare with new one. Add Answer
3
One-on-one Round (2 Questions)
- Q1. Same like second round, Add Answer
- Q2. They just check your patience that is why three rounds are there Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident that is only the way you will get the job
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Frontizo Business Services?
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Interview questions from similar companies
Anonymous
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Sep 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (9 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why you want to do job Add Answer
- Q3. What experience do you have Add Answer
- Q4. Tell me about family Add Answer
- Q5. Which company you work Add Answer
- Q6. How to handle the customer View Answers (3)
- Q7. Tell me about you self Add Answer
- Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it Add Answer
- Q9. Walk to the office how much time it will be taken Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Hi it good
Md Salim
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Indeed and was interviewed in Sep 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
The test was easy to clear as it only contained logical questions.
3
One-on-one Round (1 Question)
- Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything. Add Answer
4
One-on-one Round (1 Question)
- Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far b...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Self introduction Add Answer
2
One-on-one Round (1 Question)
- Q1. Product knowledge,customer handling skills and aptitude Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be courteous ,flexible and professional
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
Centralized department that handles inbound and outbound calls from current and potential customers
3
Technical Round (4 Questions)
- Q1. What is call center in simple words? View Answers (1)
- Q2. Why I should hire you? Add Answer
- Q3. Why do you want to join us? Add Answer
- Q4. Can you work under pressure? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I'm agree for all queries
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Mar 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Ne confident and good communication skills Add Answer
- Q2. Tell about the previous company View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Naukri.com and was interviewed before Nov 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How you celebrated your last birthday Add Answer
Interview Questions
- Q1. 1)Basic information about my self
Add Answer
- Q2. 2)your most memorable day of your life
View Answers (1)
- Q3. 3)if you had to sell a phone how would you sell it
View Answers (1)
- Q4. 4)if you had to sell a watch how would you convince the customer
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Its really a good experience and a easy pass interview .
I applied via Apna Jobs and was interviewed before May 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. Normal question. Tell me about yourself. Previous job experience. Sell a product. To check ur communication. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - For freshers it's a good company if you go in a good process. There are many process in this company.
3 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Everyone can crack this interview Add Answer
2
HR Round (1 Question)
- Q1. Tell me about yourself View Answers (1)
3
One-on-one Round (1 Question)
- Q1. Tell me about yourself that's it 🤣 View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this
Frontizo Business Services Interview FAQs
How many rounds are there in Frontizo Business Services Customer Service Associate (Csa) interview for experienced candidates?
Frontizo Business Services interview process for experienced candidates usually has 3 rounds. The most common rounds in the Frontizo Business Services interview process for experienced candidates are One-on-one Round and HR.
What are the top questions asked in Frontizo Business Services Customer Service Associate (Csa) interview for experienced candidates?
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Frontizo Business Services Customer Service Associate (Csa) Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Associate
66
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|  ₹1.2 L/yr - ₹5 L/yr |
|
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Customer Service Executive
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Team Manager
24
salaries
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