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Frontizo Business Services Customer Service Associate (Csa) Interview Questions and Answers
Updated
5 Aug 2022
1 interview found
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Abhishek Bhatia
I applied via Recruitment Consulltant and was interviewed before Aug 2021.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Introduction, any work experience, comfortable in rotational shift View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Introduction, experience, if experienced then tell about previous job. Why new company, what is bpo? Add Answer
- Q2. Give introduction, share work experience if any, share good review about previous company but don't compare with new one. Add Answer
3
One-on-one Round (2 Questions)
- Q1. Same like second round, Add Answer
- Q2. They just check your patience that is why three rounds are there Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident that is only the way you will get the job
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Frontizo Business Services?
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Interview questions from similar companies
Fari S
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
3
Technical Round (1 Question)
- Q1. Typing skills test where they test your typing speed and see how many mistakes you made. Add Answer
4
Technical Round (1 Question)
- Q1. Versant round to see your spoken English skills. Add Answer
5
One-on-one Round (1 Question)
- Q1. OPS round where another HR interviews you and gives his final word on whether you're selected or not for the training. Add Answer
Interview Preparation Tips
Topics to prepare for HRH Next Services Customer Service Associate (Csa) interview:
Be truthful.
Don't get nervous.
If it is meant to be you'll get the job!
- Personal details
- General knowledge
- Goals
- Strengths and weaknesses
Be truthful.
Don't get nervous.
If it is meant to be you'll get the job!
Anonymous
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (5 Questions)
- Q1. ABOUT YOUR SELF Add Answer
- Q2. What is your name Add Answer
- Q3. Where are you from Add Answer
- Q4. Your last company Add Answer
- Q5. What is Your hobbies Add Answer
Md Salim
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Indeed and was interviewed in Sep 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
The test was easy to clear as it only contained logical questions.
3
One-on-one Round (1 Question)
- Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything. Add Answer
4
One-on-one Round (1 Question)
- Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far b...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Self introduction Add Answer
2
One-on-one Round (1 Question)
- Q1. Product knowledge,customer handling skills and aptitude Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be courteous ,flexible and professional
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
Centralized department that handles inbound and outbound calls from current and potential customers
3
Technical Round (4 Questions)
- Q1. What is call center in simple words? View Answers (1)
- Q2. Why I should hire you? Add Answer
- Q3. Why do you want to join us? Add Answer
- Q4. Can you work under pressure? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I'm agree for all queries
Pooja Sharma
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Current working somewhere Add Answer
- Q2. Dislike and like about your job profile Add Answer
3
Aptitude Test Round
Comfortable job work from home or office
Interview Preparation Tips
Interview preparation tips for other job seekers - Be realistic,and confident
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Mar 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Ne confident and good communication skills Add Answer
- Q2. Tell about the previous company View Answers (1)
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Jun 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself briefly Add Answer
- Q2. Why are you join BPO Add Answer
3
Versent test Round (3 Questions)
- Q1. Listening, speaking, writing Add Answer
- Q2. Totally depends on pc Add Answer
- Q3. Any topic like as speak 1 minutes on social media Add Answer
Interview Questions
- Q1. 1)Basic information about my self
Add Answer
- Q2. 2)your most memorable day of your life
View Answers (1)
- Q3. 3)if you had to sell a phone how would you sell it
View Answers (1)
- Q4. 4)if you had to sell a watch how would you convince the customer
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Its really a good experience and a easy pass interview .
Frontizo Business Services Interview FAQs
How many rounds are there in Frontizo Business Services Customer Service Associate (Csa) interview?
Frontizo Business Services interview process usually has 3 rounds. The most common rounds in the Frontizo Business Services interview process are One-on-one Round and HR.
What are the top questions asked in Frontizo Business Services Customer Service Associate (Csa) interview?
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Frontizo Business Services Customer Service Associate (Csa) Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Associate
66
salaries
|  ₹1.2 L/yr - ₹5 L/yr |
|
Customer Care Executive
40
salaries
| ₹1.1 L/yr - ₹3.6 L/yr |
|
Customer Service Executive
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salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Team Manager
24
salaries
| ₹8.3 L/yr - ₹11.6 L/yr |
|
C.S.A
21
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
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