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Okay Call Centre Interview Questions and Answers

Updated 6 Jul 2024

Okay Call Centre Interview Experiences

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7 interviews found

Worker Interview Questions & Answers

user image Anonymous

posted on 6 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous work in company
  • Q2. Previous work experience in company

Interview Preparation Tips

Interview preparation tips for other job seekers - Confindence

Worker Interview Questions asked at other Companies

Q1. What advice would you give to someone preparing for a coding test at Box?
View answer (3)

Call Center Officer Interview Questions & Answers

user image Sandhya kundiya

posted on 8 Oct 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What's the best job for you?
  • Ans. Use The Muse to find a job at a company with a culture you love. Select the career path that aligns with you:
  • Answered by Sandhya kundiya
  • Q2. Why do you want to be a teacher?
  • Q3. Rule #1: Don’t say, “Summer vacations!” But seriously—this one should be easy to answer. There’s probably something that made you want to get into education. Maybe you enjoy teaching your friends new thing...

Interview Preparation Tips

Interview preparation tips for other job seekers - Pursue a job you enjoy

Call Center Officer Interview Questions asked at other Companies

Q1. What is this company project files
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Centralized department that handles inbound and outbound calls from current and potential customers

Round 3 - Technical 

(4 Questions)

  • Q1. What is call center in simple words?
  • Ans. 

    A call center is a centralized office where customer service agents handle incoming and outgoing calls for a company.

    • Call centers are used by companies to provide customer support, sales, and other services over the phone.

    • Agents in a call center are trained to handle a high volume of calls efficiently and professionally.

    • Call centers may use technology such as IVR systems and CRM software to manage calls and customer in...

  • Answered by AI
  • Q2. Why I should hire you?
  • Q3. Why do you want to join us?
  • Q4. Can you work under pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm agree for all queries

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

NON Voice Process Interview Questions & Answers

user image Priya Vellaikannu

posted on 5 Aug 2022

Round 1 - Assignment 

Tamil voice process, semi voice

Round 2 - Aptitude Test 

Try to my best, I can do it

Round 3 - HR 

(1 Question)

  • Q1. Any problems this job solve it
Round 4 - Technical 

(1 Question)

  • Q1. I can do it and try to my best
Round 5 - Group Discussion 

Take it easy to any problems handling in group.

Round 6 - Case Study 

Company help to problems in workers

Round 7 - Coding Test 

Any mistakes mention it.

Round 8 - One-on-one 

(1 Question)

  • Q1. One to other members consulting for job oriented.
Round 9 - Technical 

(1 Question)

  • Q1. What about you think this job.
Round 10 - No 

(1 Question)

  • Q1. I can do it,try to my best.

Interview Preparation Tips

Interview preparation tips for other job seekers - I share my more friends, I share what's app, instagram,sharechat

NON Voice Process Interview Questions asked at other Companies

Q1. What is mortgage value
View answer (35)

Okay Call Centre interview questions for popular designations

 Associate Vice President

 (1)

 Call Center Officer

 (1)

 Customer Service Executive

 (1)

 NON Voice Process

 (1)

 Senior MIS Executive

 (1)

 Senior Telecalling Officer

 (1)

 Worker

 (1)

I applied via Company Website

Interview Questionnaire 

1 Question

  • Q1. Basic work experience related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Do strict on your salary bargain

Senior MIS Executive Interview Questions asked at other Companies

Q1. What kind of dashboard have you prepared Explain the base of your report Do you have experience in Data Modelling Can you create and "Sumifs" formula in excel Have you ever created a Business Mindmap and Roadmap
View answer (1)

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer skill vice President

Associate Vice President Interview Questions asked at other Companies

Q1. Discuss a case study on a preferred topic or use sample problems to explain a difficult concept. First name the topic and then the concept/case study to be illustrated within 5 mins. CBSE Hot questions are preferred.
View answer (1)
Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Be a good listener. GDs are not just about speaking. Your listening skills will give you a lot of points to counter and speak when your turn comes.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Introduction myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction myself

Senior Telecalling Officer Interview Questions asked at other Companies

Q1. What is bank what is credit card what is cibil score
View answer (1)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Aptitude Test 

Mock test training is highly effective for improving communication skills.

Round 2 - Technical 

(5 Questions)

  • Q1. Learning the best approach to handling Customer Relationship Management (CRM)?
  • Q2. What is the process for making a deposition?
  • Q3. How to handle the customer feedback
  • Q4. How-to handle the customer feelings
  • Q5. Preparation of Script

Interview Preparation Tips

Interview preparation tips for other job seekers - Time management and leadership are essential for achieving sustainability.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What is data entry?
  • Ans. 

    Data entry is the process of entering, updating, or verifying data in a computer system.

    • Entering data accurately and efficiently

    • Updating existing data with new information

    • Verifying data for accuracy and completeness

  • Answered by AI
  • Q2. What is your experience with data entry?
  • Ans. 

    I have over 3 years of experience in data entry, including entering, verifying, and updating data in various databases.

    • Proficient in using Microsoft Excel and other data entry software

    • Accurate and efficient in typing and data entry tasks

    • Experience in maintaining confidentiality and data integrity

    • Handled large volumes of data entry tasks with tight deadlines

  • Answered by AI
  • Q3. What is difference between c and c++ ?
  • Ans. 

    C is a procedural programming language while C++ is an object-oriented programming language.

    • C is a procedural programming language, focusing on functions and procedures.

    • C++ is an object-oriented programming language, allowing for classes, objects, and inheritance.

    • C does not support classes and objects, while C++ does.

    • C++ has features like polymorphism, encapsulation, and inheritance which are not present in C.

    • C++ is an...

  • Answered by AI
  • Q4. How you work msword
  • Ans. 

    I am proficient in using MS Word for data entry tasks.

    • I am skilled in formatting text, tables, and images in MS Word.

    • I can create and edit documents, including reports, letters, and spreadsheets.

    • I am familiar with using templates and styles to maintain consistency in documents.

    • I am experienced in using features like spell check, track changes, and mail merge.

    • I am efficient in using keyboard shortcuts to speed up data e

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Data Entry Data Entry Operator interview:
  • Data Entry
  • C
  • HTML

International Chat Support Interview Questions & Answers

VXI Global Solutions user image Anonymous

posted on 29 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Its a HR round.. self intro and any topic 1 min we should talk (Ex: Hobbies)
Round 2 - Assignment 

It is on English related grammar with Typing test (EX: 35-45 WPM)

Round 3 - Versant Test 

(1 Question)

  • Q1. It is versant test( Downld Versant app in play store and take sample tests it will be helpful in main test)
Round 4 - Behavioral 

(8 Questions)

  • Q1. Self intro with exp and skills you have all..
  • Q2. Previous company work details
  • Q3. Family background
  • Q4. KPIs related to customer success
  • Q5. Four qualities you can prove as good employees with work
  • Q6. Customer related questions
  • Q7. Troubleshooting
  • Q8. Be confident dont say about any IT related things

Interview Preparation Tips

Interview preparation tips for other job seekers - Managerial Round you need to survive. .other than everything is good

Okay Call Centre Interview FAQs

How many rounds are there in Okay Call Centre interview?
Okay Call Centre interview process usually has 3-4 rounds. The most common rounds in the Okay Call Centre interview process are Group Discussion, Technical and Resume Shortlist.
How to prepare for Okay Call Centre interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Okay Call Centre. The most common topics and skills that interviewers at Okay Call Centre expect are BPO, Communication Skills, ERP, HR and HR Policies.
What are the top questions asked in Okay Call Centre interview?

Some of the top questions asked at the Okay Call Centre interview -

  1. What is call center in simple wor...read more
  2. Rule #1: Don’t say, “Summer vacations!” But seriously—this one should b...read more
  3. One to other members consulting for job orient...read more

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Okay Call Centre Interview Process

based on 4 interviews

Interview experience

4.3
  
Good
View more

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Okay Call Centre Reviews and Ratings

based on 43 reviews

3.4/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.3

Salary

3.4

Job security

3.7

Company culture

3.1

Promotions

3.4

Work satisfaction

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