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Okay Call Centre Interview Questions and Answers
Okay Call Centre Interview Experiences
7 interviews found
(2 Questions)
- Q1. Previous work in company
- Q2. Previous work experience in company
Interview Preparation Tips
Worker Interview Questions asked at other Companies
(3 Questions)
- Q1. What's the best job for you?
- Ans. Use The Muse to find a job at a company with a culture you love. Select the career path that aligns with you:
- Q2. Why do you want to be a teacher?
- Q3. Rule #1: Don’t say, “Summer vacations!” But seriously—this one should be easy to answer. There’s probably something that made you want to get into education. Maybe you enjoy teaching your friends new thing...
Interview Preparation Tips
Call Center Officer Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.
Centralized department that handles inbound and outbound calls from current and potential customers
(4 Questions)
- Q1. What is call center in simple words?
- Ans.
A call center is a centralized office where customer service agents handle incoming and outgoing calls for a company.
Call centers are used by companies to provide customer support, sales, and other services over the phone.
Agents in a call center are trained to handle a high volume of calls efficiently and professionally.
Call centers may use technology such as IVR systems and CRM software to manage calls and customer in...
- Q2. Why I should hire you?
- Q3. Why do you want to join us?
- Q4. Can you work under pressure?
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Priya Vellaikannu
Tamil voice process, semi voice
Try to my best, I can do it
(1 Question)
- Q1. Any problems this job solve it
(1 Question)
- Q1. I can do it and try to my best
Take it easy to any problems handling in group.
Company help to problems in workers
Any mistakes mention it.
(1 Question)
- Q1. One to other members consulting for job oriented.
(1 Question)
- Q1. What about you think this job.
(1 Question)
- Q1. I can do it,try to my best.
Interview Preparation Tips
NON Voice Process Interview Questions asked at other Companies
Okay Call Centre interview questions for popular designations
I applied via Company Website
Interview Questionnaire
1 Question
- Q1. Basic work experience related questions
Interview Preparation Tips
Senior MIS Executive Interview Questions asked at other Companies
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
Interview Preparation Tips
Associate Vice President Interview Questions asked at other Companies
(1 Question)
- Q1. Introduction myself
Interview Preparation Tips
Senior Telecalling Officer Interview Questions asked at other Companies
Top trending discussions
Interview questions from similar companies
Business Development Executive Interview Questions & Answers
VoPro Solutions Pvt. Ltd.
Anonymous
posted on 30 Aug 2023
Selected
I applied via Company Website and was interviewed in Mar 2023. There were 4 interview rounds.
20 Minutes in which checking the communication skills and abilities
A team building activity where we were told to work as a team or share ideas
(5 Questions)
- Q1. Round with HR Manager and Operational Manager (It was tough but Nice)
- Q2. What is your Motivation?
- Q3. What are your weaknesses?
- Q4. Where do you envision yourself in the future or, more specifically, in five years?
- Q5. If you were not hired today, what would be your next course of action?
International chat process Interview Questions & Answers
VXI Global Solutions
Anonymous
posted on 31 Aug 2023
Selected
I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.
(1 Question)
- Q1. About your profile and educational background,family background
(1 Question)
- Q1. Must have typing spped of 35+wpm for freshers and 40+wpm for experienced
(1 Question)
- Q1. They will test our communication skills
(1 Question)
- Q1. They ask about personal details abd they check our communication skills
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. Why should we hire you and what is your qualities which attracts us
- Ans.
I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.
Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.
Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.
Customer-centric approach: I priorit...
- Q2. How will you handle an irritated customer if we will hire you fir the role
- Ans.
I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.
Listen attentively to the customer's complaint without interrupting
Show empathy and understanding towards their frustration
Apologize for any inconvenience caused and take responsibility
Offer a solution or alternatives to resolve their issue
Ensure the customer is satis...
Interview Preparation Tips
- Communication Skills
- Problem Solving
- Empathy
- Fluency
- English Language
- English Typing
- Patience
- Listening
Okay Call Centre Interview FAQs
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Okay Call Centre Interviews By Designations
- Okay Call Centre Associate Vice President Interview Questions
- Okay Call Centre Call Center Officer Interview Questions
- Okay Call Centre Customer Service Executive Interview Questions
- Okay Call Centre NON Voice Process Interview Questions
- Okay Call Centre Senior MIS Executive Interview Questions
- Okay Call Centre Senior Telecalling Officer Interview Questions
- Okay Call Centre Worker Interview Questions
Interview Questions for Popular Designations
Okay Call Centre Interview Process
based on 4 interviews
Interview experience
Interview Questions from Similar Companies
Okay Call Centre Reviews and Ratings
based on 44 reviews
Rating in categories
|
Telecaller
17
salaries
|  ₹0.6 L/yr - ₹2 L/yr |
|
Team Lead
7
salaries
| ₹1.1 L/yr - ₹2.8 L/yr |
|
Back Office Executive
6
salaries
| ₹1 L/yr - ₹2 L/yr |
|
Sales Executive
4
salaries
| ₹1 L/yr - ₹1.4 L/yr |
|
Telecalling Executive
4
salaries
| ₹1 L/yr - ₹1.2 L/yr |
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