Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by VOIZ Team. If you also belong to the team, you can get access from here

VOIZ Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

VOIZ Customer Care Executive Interview Questions and Answers

Updated 30 Aug 2022

VOIZ Customer Care Executive Interview Experiences

1 interview found

I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you and what is your qualities which attracts us
  • Ans. 

    I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.

    • Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.

    • Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.

    • Customer-centric approach: I priorit...

  • Answered by AI
  • Q2. How will you handle an irritated customer if we will hire you fir the role
  • Ans. 

    I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.

    • Listen attentively to the customer's complaint without interrupting

    • Show empathy and understanding towards their frustration

    • Apologize for any inconvenience caused and take responsibility

    • Offer a solution or alternatives to resolve their issue

    • Ensure the customer is satis...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for VOIZ Customer Care Executive interview:
  • Communication Skills
  • Problem Solving
  • Empathy
  • Fluency
  • English Language
  • English Typing
  • Patience
  • Listening
Interview preparation tips for other job seekers - Don't hesitate to answer Politely answer all the questions believe me the interview is so easy What you should need is just to make a mind set to clear it and the mentors are also very friendly and they never make a feel uncomfortable during interview and also on the job

Interview questions from similar companies

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your education

Interview Preparation Tips

Interview preparation tips for other job seekers - It is not very good company they pressure people too complete target and one thing is good company give salary employees without fail

Sales Executive Interview Questions & Answers

Athena BPO user image MD AZHARUDDIN MANSURI

posted on 11 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self? Qualifications? Why to do Bpo & what is bpo?
Round 3 - HR 

(1 Question)

  • Q1. Are you comfortable in domestic language? How much language you know? Hindi is must And the interview questions is easy You can crack easily

Interview Preparation Tips

Interview preparation tips for other job seekers - You can also use Hindi language to talk
Bs baat krte time me Thoda English Bol dena
Easy h clear krna
Best of luck
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consultant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you do work in athena?
  • Ans. 

    I work in athena because of its innovative solutions and strong reputation in the industry.

    • I am passionate about working in a company that is at the forefront of healthcare technology.

    • athena's commitment to improving patient care aligns with my own values and goals.

    • The company's track record of success and positive customer feedback is impressive.

    • I believe in the potential of athena's products to revolutionize the heal...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about customer service or sales products
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after purchasing a product or service.

    • Customer service is crucial for building and maintaining customer relationships.

    • It involves addressing customer inquiries, resolving issues, and providing product information.

    • Sales products refer to the goods or services being sold to customers.

    • Sales executives play a key role in promoting ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do hardwork
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your past experience
  • Ans. 

    I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.

    • Managed a portfolio of key accounts, consistently meeting and exceeding sales targets

    • Developed and implemented strategic sales plans to drive revenue growth

    • Built and maintained strong relationships with clients, resulting in high customer satisfaction and repeat business

  • Answered by AI
  • Q2. Why you choose this field
  • Ans. 

    Passion for building relationships and driving results in a fast-paced environment.

    • Enjoy interacting with people and helping them solve problems

    • Thrives on setting and achieving goals

    • Excited about the opportunity to work in a dynamic and competitive industry

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1.  Products sales
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you knows banking knowledge snd this products
  • Q2. Yes sir I know banking and I'm a great learner if anything i don't know help me i give my best
Round 2 - HR 

(2 Questions)

  • Q1. How many years of work experience
  • Q2. I am working four years on sales in marketing and also known office work process.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a great time to doing this organization and it's give me best knowledge

VOIZ Interview FAQs

How many rounds are there in VOIZ Customer Care Executive interview?
VOIZ interview process usually has 1 rounds. The most common rounds in the VOIZ interview process are One-on-one Round.

Tell us how to improve this page.

VOIZ Customer Care Executive Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

3.8

Skill development

3.5

Work-life balance

3.3

Salary

2.1

Job security

2.7

Company culture

2.7

Promotions

3.1

Work satisfaction

Explore 4 Reviews and Ratings
Customer Service Executive
8 salaries
unlock blur

₹0.1 L/yr - ₹3 L/yr

Data Analyst
6 salaries
unlock blur

₹2.2 L/yr - ₹4 L/yr

Tele Sales Executive
6 salaries
unlock blur

₹2 L/yr - ₹3 L/yr

Customer Service Associate
5 salaries
unlock blur

₹0.9 L/yr - ₹3.6 L/yr

HR Recruiter
5 salaries
unlock blur

₹2.2 L/yr - ₹3 L/yr

Explore more salaries
Compare VOIZ with

Quess

3.8
Compare

Athena BPO

3.2
Compare

HRH Next Services

3.1
Compare

Data Entry

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview