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VOIZ Customer Care Executive Interview Questions and Answers

Updated 30 Aug 2022

VOIZ Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 30 Aug 2022

I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you and what is your qualities which attracts us
  • Ans. 

    I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.

    • Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.

    • Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.

    • Customer-centric approach: I priorit...

    • Answered by AI
    Add your answer
  • Q2. How will you handle an irritated customer if we will hire you fir the role
  • Ans. 

    I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.

    • Listen attentively to the customer's complaint without interrupting

    • Show empathy and understanding towards their frustration

    • Apologize for any inconvenience caused and take responsibility

    • Offer a solution or alternatives to resolve their issue

    • Ensure the customer is satis...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for VOIZ Customer Care Executive interview:
  • Communication Skills
  • Problem Solving
  • Empathy
  • Fluency
  • English Language
  • English Typing
  • Patience
  • Listening
Interview preparation tips for other job seekers - Don't hesitate to answer Politely answer all the questions believe me the interview is so easy What you should need is just to make a mind set to clear it and the mentors are also very friendly and they never make a feel uncomfortable during interview and also on the job

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gandalfthepurple
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SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

HRH Next Services user image Medha Bhat

posted on 21 Nov 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Bref about home town or Bangalore
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go

Customer Care Executive Interview Questions & Answers

Mas Callnet user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. ABOUT YOUR SELF
    • Add your answer
  • Q2. What is your name
    • Add your answer
  • Q3. Where are you from
    • Add your answer
  • Q4. Your last company
    • Add your answer
  • Q5. What is Your hobbies
    • Add your answer

Customer Care Executive Interview Questions & Answers

Cogenthub user image Md Salim

posted on 10 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The test was easy to clear as it only contained logical questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far beyond their reach. Even if you agree to bring...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.

Customer Care Executive Interview Questions & Answers

VoPro Solutions Pvt. Ltd. user image Anonymous

posted on 7 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Product knowledge,customer handling skills and aptitude
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be courteous ,flexible and professional

Customer Care Executive Interview Questions & Answers

Data Entry user image Pooja Sharma

posted on 13 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
    • Add your answer
  • Q2. Dislike and like about your job profile
    • Add your answer
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 28 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ne confident and good communication skills
    • Add your answer
  • Q2. Tell about the previous company
  • Ans. 

    I worked at XYZ Company, a leading telecommunications company.

    • XYZ Company is known for its excellent customer service and innovative products.

    • I was responsible for handling customer inquiries and resolving issues.

    • I received positive feedback from customers for my prompt and efficient assistance.

    • I also collaborated with other departments to ensure smooth operations and customer satisfaction.

    • For example, I worked closely...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

VXI Global Solutions user image Anonymous

posted on 8 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Need to discuss any topic for 2 min
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. Must have typing speed
    • Add your answer

Customer Care Executive Interview Questions & Answers

Dr ITM user image Anonymous

posted on 23 Jul 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself briefly
    • Add your answer
  • Q2. Why are you join BPO
    • Add your answer
Round 3 - Versent test 

(3 Questions)

  • Q1. Listening, speaking, writing
    • Add your answer
  • Q2. Totally depends on pc
    • Add your answer
  • Q3. Any topic like as speak 1 minutes on social media
    • Add your answer

Customer Care Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 30 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test is the main thing they will conduct

Round 2 - HR 

(2 Questions)

  • Q1. They will ask you to speak and they will analyse your communication skills
    • Add your answer
  • Q2. They will ask about your previous experience and analyze your skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for HRH Next Services Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Just be confident that's enough
More about working at VOIZ

VOIZ Interview FAQs

How many rounds are there in VOIZ Customer Care Executive interview?
VOIZ interview process usually has 1 rounds. The most common rounds in the VOIZ interview process are One-on-one Round.

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VOIZ Customer Care Executive Reviews and Ratings

based on 5 reviews

3.1/5

Rating in categories

3.6

Skill development

3.3

Work-life balance

2.9

Salary

2.4

Job security

2.8

Company culture

2.5

Promotions

3.1

Work satisfaction

Explore 5 Reviews and Ratings
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