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VOIZ Customer Care Executive Interview Questions and Answers

Updated 30 Aug 2022

VOIZ Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 30 Aug 2022

I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you and what is your qualities which attracts us
  • Ans. 

    I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.

    • Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.

    • Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.

    • Customer-centric approach: I priorit...

    • Answered by AI
    Add your answer
  • Q2. How will you handle an irritated customer if we will hire you fir the role
  • Ans. 

    I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.

    • Listen attentively to the customer's complaint without interrupting

    • Show empathy and understanding towards their frustration

    • Apologize for any inconvenience caused and take responsibility

    • Offer a solution or alternatives to resolve their issue

    • Ensure the customer is satis...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for VOIZ Customer Care Executive interview:
  • Communication Skills
  • Problem Solving
  • Empathy
  • Fluency
  • English Language
  • English Typing
  • Patience
  • Listening
Interview preparation tips for other job seekers - Don't hesitate to answer Politely answer all the questions believe me the interview is so easy What you should need is just to make a mind set to clear it and the mentors are also very friendly and they never make a feel uncomfortable during interview and also on the job

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 6 Dec 2019

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 7 Apr 2021

Interview Questionnaire 

1 Question

  • Q1.  Products sales
    • Add your answer

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 29 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lose Opportunity For Your Life Ensure chance

Sales Executive Interview Questions & Answers

Athena BPO user image MD AZHARUDDIN MANSURI

posted on 11 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self? Qualifications? Why to do Bpo & what is bpo?
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Are you comfortable in domestic language? How much language you know? Hindi is must And the interview questions is easy You can crack easily
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can also use Hindi language to talk
Bs baat krte time me Thoda English Bol dena
Easy h clear krna
Best of luck

Sales Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 27 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consultant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you do work in athena?
  • Ans. 

    I work in athena because of its innovative solutions and strong reputation in the industry.

    • I am passionate about working in a company that is at the forefront of healthcare technology.

    • athena's commitment to improving patient care aligns with my own values and goals.

    • The company's track record of success and positive customer feedback is impressive.

    • I believe in the potential of athena's products to revolutionize the heal...

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about customer service or sales products
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after purchasing a product or service.

    • Customer service is crucial for building and maintaining customer relationships.

    • It involves addressing customer inquiries, resolving issues, and providing product information.

    • Sales products refer to the goods or services being sold to customers.

    • Sales executives play a key role in promoting ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do hardwork

Sales Executive Interview Questions & Answers

Athena BPO user image

posted on 18 Nov 2022

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is your education
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is not very good company they pressure people too complete target and one thing is good company give salary employees without fail

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 10 Aug 2021

Interview Questionnaire 

3 Questions

  • Q1. How would you sold an ordinary device make it extraordinary? It may be electronic or may be plastic.
  • Ans. 

    By highlighting unique features and benefits, creating a sense of urgency, and offering incentives.

    • Identify the device's unique selling points

    • Create a sense of urgency by highlighting limited availability or time-sensitive promotions

    • Offer incentives such as discounts or free accessories

    • Use persuasive language and storytelling to create an emotional connection with the customer

    • Provide exceptional customer service to bui

    • Answered by AI
    Add your answer
  • Q2. How would you convay consumer to going to purchase any company focused product?
  • Ans. 

    I would highlight the benefits and unique features of the product to convince the consumer to make a purchase.

    • Identify the consumer's needs and pain points

    • Explain how the product can solve their problems

    • Highlight the unique features and benefits of the product

    • Provide social proof through customer testimonials or reviews

    • Offer a special promotion or discount to incentivize the purchase

    • Answered by AI
    Add your answer
  • Q3. What type of special features you have to make professional sales?
  • Ans. 

    I have excellent communication skills, ability to build relationships, and a strong work ethic.

    • Excellent communication skills to effectively convey product benefits and close deals

    • Ability to build and maintain strong relationships with clients to ensure repeat business

    • Strong work ethic to consistently meet and exceed sales targets

    • Ability to adapt to changing market trends and customer needs

    • Experience in using CRM softw

    • Answered by AI
    Add your answer

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 8 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 8 Feb 2022

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
Round 2 - Coding Test 

Simple coding test

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple introduction and ask his or her previous experience but previous company experience in more than 3 to 4 years
More about working at VOIZ

VOIZ Interview FAQs

How many rounds are there in VOIZ Customer Care Executive interview?
VOIZ interview process usually has 1 rounds. The most common rounds in the VOIZ interview process are One-on-one Round.

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VOIZ Customer Care Executive Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

3.8

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3.5

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3.3

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2.1

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2.7

Company culture

2.7

Promotions

3.1

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