VOIZ Telecaller Interview Questions and Answers

Q1. To introduce your self
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Q2. Tell me your qualification
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Completed MBA

Q1. Tell me about yourself.
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Q2. Im swapna completed MBA graduate Coming to my education ssc completed in poornodhaya high school inter in new chaithanya college degrees in devid memorial college MBA osmaniya university My hobbies readi...read more
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Q3. Sir im interested to this job i give my Self introduction about my education
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Q4. My about hob details timings and about Salary
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Q5. I will work from home In mail there is option
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Q6. Amazon is a world famous shopping
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Q7. So pls accept my job request
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Q8. Im hard worker see my work And
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Q9. Completed my application
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Tell me about yourself.
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Two things about your self which are worthy

Q1. Do you know spread sheet
Ans. 
Yes, I am familiar with spreadsheets and have experience using them for data organization and analysis.
• I have used Microsoft Excel for creating and managing spreadsheets

• I am proficient in functions like VLOOKUP, SUM, and IF statements

• I have experience in data entry, sorting, and filtering in spreadsheets

• I have created charts and graphs to visualize data in spreadsheets
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Q2. Do you know how to use excel
Ans. 
Yes, I am proficient in using Excel for data entry, analysis, and reporting.
• I am skilled in entering and organizing data in Excel spreadsheets.

• I can perform basic calculations and create formulas in Excel.

• I am able to create charts and graphs to visualize data.

• I have experience in using Excel functions like VLOOKUP, SUMIF, and PivotTables.

• I can generate reports and analyze data using Excel.
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Q3. Do you know how to use ai
Ans. 
Yes, I have experience using AI in telecalling to improve customer interactions and efficiency.
• I have used AI-powered chatbots to handle customer queries and provide instant responses.

• I have utilized AI algorithms to analyze customer data and personalize communication strategies.

• I have implemented AI tools for predictive dialing to optimize call scheduling and increase productivity.
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Q4. Do you know what turnover we make
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Q1. You haveinternet a smart phone and you have a
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Q1. How many salery you provide me
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Q2. Why choose this company
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Q1. How do you attend training.
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Q1. Previous experience was asked for and evaluated.
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Q1. How efficient you are in conversating with prospects.
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Q1. This was asked as technical round.
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Q1. Checked voice recording and training needs.
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Q1. How to convince the customers?
Ans. 
To convince customers, understand their needs, build trust, highlight benefits, and provide solutions.
• Listen actively to understand their needs and concerns.

• Build trust by being honest and transparent.

• Highlight the benefits of your product or service.

• Provide solutions to their problems.

• Use persuasive language and tone.

• Follow up with them to ensure satisfaction.

• Offer incentives or discounts to seal the deal.

• Provide soci...read more
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Q1. Amazon company services
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Q2. Samsung company se antivirus request
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Q3. Mera request hai ki mujhe mere
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