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VOIZ Customer Care Associate Interview Questions and Answers

Updated 18 Jan 2022

VOIZ Customer Care Associate Interview Experiences

1 interview found

Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 18 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. What is your salary expectations.
  • Ans. I would agree as per the company's standard.
    • Answered Anonymously
    Add your answer
  • Q4. Speak about yourself for 2 minutes in English.
    • Add your answer
Round 3 - Case Study 

They will send the training materials to get perfect .

Round 4 - Group Discussion 

Mock session

Interview Preparation Tips

Topics to prepare for VOIZ Customer Care Associate interview:
  • How to make outbound calls.
Interview preparation tips for other job seekers - Dear job seeker, please answer throughout the interview with full confidence. And definitely you will be selected.

Top trending discussions

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Interview Tips & Stories
1w
zestyrose
Verified Icon
·
works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

HRH Next Services user image Medha Bhat

posted on 21 Nov 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Bref about home town or Bangalore
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go

Customer Care Executive Interview Questions & Answers

Mas Callnet user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. ABOUT YOUR SELF
    • Add your answer
  • Q2. What is your name
    • Add your answer
  • Q3. Where are you from
    • Add your answer
  • Q4. Your last company
    • Add your answer
  • Q5. What is Your hobbies
    • Add your answer

Customer Care Executive Interview Questions & Answers

Cogenthub user image Md Salim

posted on 10 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The test was easy to clear as it only contained logical questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far beyond their reach. Even if you agree to bring...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.

Customer Care Executive Interview Questions & Answers

VoPro Solutions Pvt. Ltd. user image Anonymous

posted on 7 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Product knowledge,customer handling skills and aptitude
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be courteous ,flexible and professional

Customer Service Executive Interview Questions & Answers

Okay Call Centre user image Anonymous

posted on 27 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Centralized department that handles inbound and outbound calls from current and potential customers

Round 3 - Technical 

(4 Questions)

  • Q1. What is call center in simple words?
  • Ans. 

    A call center is a centralized office where customer service agents handle incoming and outgoing calls for a company.

    • Call centers are used by companies to provide customer support, sales, and other services over the phone.

    • Agents in a call center are trained to handle a high volume of calls efficiently and professionally.

    • Call centers may use technology such as IVR systems and CRM software to manage calls and customer in...

    • Answered by AI
    Add your answer
  • Q2. Why I should hire you?
    • Add your answer
  • Q3. Why do you want to join us?
    • Add your answer
  • Q4. Can you work under pressure?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm agree for all queries

Customer Care Executive Interview Questions & Answers

Data Entry user image Pooja Sharma

posted on 13 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
    • Add your answer
  • Q2. Dislike and like about your job profile
    • Add your answer
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 28 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ne confident and good communication skills
    • Add your answer
  • Q2. Tell about the previous company
  • Ans. 

    I worked at XYZ Company, a leading telecommunications company.

    • XYZ Company is known for its excellent customer service and innovative products.

    • I was responsible for handling customer inquiries and resolving issues.

    • I received positive feedback from customers for my prompt and efficient assistance.

    • I also collaborated with other departments to ensure smooth operations and customer satisfaction.

    • For example, I worked closely...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

VXI Global Solutions user image Anonymous

posted on 8 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Need to discuss any topic for 2 min
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. Must have typing speed
    • Add your answer

Customer Care Executive Interview Questions & Answers

Dr ITM user image Anonymous

posted on 23 Jul 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself briefly
    • Add your answer
  • Q2. Why are you join BPO
    • Add your answer
Round 3 - Versent test 

(3 Questions)

  • Q1. Listening, speaking, writing
    • Add your answer
  • Q2. Totally depends on pc
    • Add your answer
  • Q3. Any topic like as speak 1 minutes on social media
    • Add your answer
More about working at VOIZ

VOIZ Interview FAQs

How many rounds are there in VOIZ Customer Care Associate interview?
VOIZ interview process usually has 4 rounds. The most common rounds in the VOIZ interview process are Resume Shortlist, HR and Case Study.

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