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Cogenthub Interview Questions, Process, and Tips

Updated 25 Dec 2024

Top Cogenthub Interview Questions and Answers

View all 12 questions

Cogenthub Interview Experiences

Popular Designations

16 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What interests me in this profile
  • Ans. 

    I am interested in this profile because of the opportunity to lead and strategize in a dynamic environment.

    • Opportunity to lead and strategize

    • Dynamic environment

    • Challenging and rewarding role

  • Answered by AI
  • Q2. Why I wanna change my job
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for professional growth and advancement

    • Interest in taking on new challenges and responsibilities

    • Seeking a more supportive and collaborative work environment

    • Opportunity to work with a more diverse team

    • Desire for a better work-life balance

  • Answered by AI
Round 2 - Group Discussion 

There were a total of 4 to 5 rounds of discussions regarding my desire to transition from a comfortable position in such a highly reputable company, despite having 17 years of experience and working in an employee-friendly environment.

Round 3 - HR 

(1 Question)

  • Q1. Will I be able to manage a work life balance with the change in shift timings
  • Ans. 

    Yes, with proper time management and prioritization, it is possible to maintain a work-life balance despite changes in shift timings.

    • Prioritize tasks and set boundaries to ensure time for personal activities

    • Communicate with supervisors about scheduling needs and potential adjustments

    • Utilize tools such as calendars and to-do lists to stay organized and efficient

    • Consider flexible work arrangements or remote options if av...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. How likely I am still thinking to change my profile and why?
  • Ans. 

    I am considering changing my profile to explore new opportunities and challenges.

    • Interested in taking on new challenges

    • Seeking growth and advancement

    • Exploring different career paths

  • Answered by AI

Associate Vice President Interview Questions asked at other Companies

Q1. Discuss a case study on a preferred topic or use sample problems to explain a difficult concept. First name the topic and then the concept/case study to be illustrated within 5 mins. CBSE Hot questions are preferred.
View answer (1)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

The test was easy to clear as it only contained logical questions.

Round 3 - One-on-one 

(1 Question)

  • Q1. The first round was good. You may feel like you have got the job. And way they will speak you'll agree to everything.
Round 4 - One-on-one 

(1 Question)

  • Q1. They asked me about my previous experiences and what kind of job I was doing. They are not providing drops in Howrah as if it is out of West Bengal or too far beyond their reach. Even if you agree to bring...

Interview Preparation Tips

Interview preparation tips for other job seekers - PLEASE FOR GOD"S SAKE DO NOT GO FOR INTERVIEW IN COGENTHUB.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Sell a pen show me how you can
  • Ans. 

    I will highlight the unique features and benefits of the pen to showcase its value and functionality.

    • Highlight the sleek design and premium quality of the pen

    • Emphasize the smooth writing experience and durability

    • Demonstrate the versatility of the pen for various writing tasks

    • Offer a special promotion or discount to entice the customer to purchase

  • Answered by AI
  • Q2. Show me how you sale a pen!
  • Ans. 

    I would highlight the unique features and benefits of the pen, create a sense of urgency, and personalize the sale to the individual's needs.

    • Start by showcasing the pen's sleek design and high-quality materials.

    • Highlight its smooth writing experience and long-lasting ink.

    • Create a sense of urgency by mentioning limited stock or a special promotion.

    • Personalize the sale by asking about the individual's preferences or need...

  • Answered by AI

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (55)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

50 is the passing marks, even if you score 40 it’s ok.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a dedicated and empathetic customer support executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer support roles

    • I am skilled in active listening and problem-solving

    • I have a track record of exceeding customer satisfaction goals

    • I am proficient in using CRM software and ticketing systems

  • Answered by AI
  • Q2. Speak about a certain topic for a minute.
  • Ans. 

    I will speak about the importance of effective communication in customer support.

    • Effective communication is key in understanding customer needs and providing solutions

    • Active listening is crucial to ensure customers feel heard and valued

    • Clear and concise language helps avoid misunderstandings and confusion

    • Empathy and patience are essential in building rapport with customers

    • Using positive language and tone can help de-es

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. About previous experiences
  • Q2. Why you want to join us?
  • Ans. 

    I am passionate about providing excellent customer service and believe in the values and mission of your company.

    • I have a strong background in customer support and enjoy helping customers resolve their issues.

    • I am impressed by the positive reviews and reputation of your company in the industry.

    • I am excited about the opportunity to work with a team of dedicated professionals who are committed to delivering top-notch cus...

  • Answered by AI
Round 4 - Salary discussion 

(2 Questions)

  • Q1. What are your expectations
  • Ans. 

    I expect a supportive work environment, opportunities for growth, and clear communication.

    • Supportive team and management

    • Opportunities for career advancement

    • Clear communication channels

    • Regular feedback and training

    • Work-life balance

  • Answered by AI
  • Q2. We can offer ₹n

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Cogenthub interview questions for popular designations

 Customer Care Executive

 (5)

 Customer Support Executive

 (2)

 Associate Vice President

 (1)

 Customer Service Executive

 (1)

 Customer Service Representative

 (1)

 NON Voice

 (1)

 PHP Web Developer

 (1)

 Senior Advisor

 (1)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What are hooks, types of hooks ?
  • Ans. 

    Hooks are functions that allow developers to modify the behavior of a program without modifying the code.

    • Hooks are used in WordPress to modify the behavior of a plugin or theme.

    • There are two types of hooks: action hooks and filter hooks.

    • Action hooks allow developers to execute code at specific points in the program's execution.

    • Filter hooks allow developers to modify data before it is displayed or processed.

    • Examples of

  • Answered by AI
  • Q2. Why do we use wp_head()?
  • Ans. 

    wp_head() is used to add scripts, styles, and meta tags to the head section of a WordPress theme.

    • wp_head() is a WordPress function that is called in the header.php file of a theme.

    • It allows developers to add custom scripts, styles, and meta tags to the head section of a WordPress site.

    • This function is important for SEO optimization and for adding custom functionality to a theme.

    • Examples of what can be added using wp_he...

  • Answered by AI
  • Q3. What is Taxonomy, diffrence between category and tags?
  • Ans. 

    Taxonomy is the science of classification. Categories are broad groups while tags are specific labels.

    • Taxonomy is the process of organizing and classifying data into groups or categories.

    • Categories are broad groups that items can be classified into, while tags are specific labels that can be assigned to items.

    • For example, a blog post about a recipe might be categorized as 'food' and tagged with 'dessert' and 'chocolate...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly ask Basic questions, so learn basic questions from wordpress and woocommerce carefully.
Then ready for machine test ( HTML To WordPress convert [Theme Development] ).

Skills evaluated in this interview

PHP Web Developer Interview Questions asked at other Companies

Q1. What is the difference between mysqli_fetch_assoc() and mysqli_fetch_array() ?
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why are you want to join bpo sector ?
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Jobs at Cogenthub

View all
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

A test conducted on Godzilla portal.

Round 3 - One-on-one 

(1 Question)

  • Q1. What sort of training have I conducted in the past.
  • Ans. I have taken care of Process training, Voice & Accent Training, Communication Skills training, Soft skills training, and Leadership training.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Never suggest a candidate to this organisation except freshers.

Senior Trainer Interview Questions asked at other Companies

Q1. What was you over all Throughput and TPS? Brief us about TNA and TNI.
View answer (1)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It's normal aptitude test like other companies

Round 2 - Group Discussion 

2nd round will be the last round which will taken by the ops manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - "DO NOT JOIN THIS COMPANY" I repeat just do not. Firstly there is no stability in any process they will keep on switching you. 2nd managers oh lord they don't even know how to behave with there employees. Then most importantly the process, man you'll get frustrated. First of all they will ask you to do work with 3 system with 3 headphones all together you can't even imagine, then they ask you work for 9 hours literally 9 with just 30mins of break means 9 hours 30 mins a day. No fixed timings for dinner break. Not only that guys if they gives you any holidays means rather it be 1st January or 25th December they will cover that shift on your fixed holiday. They will ask you to do extra shift for that holiday without paying any single penny. And these can sustain for several weeks. I cover not only me my whole team cover 6 weeks for just 2 days of extra holidays even when we refused to take holiday on 25th and 1st January they just say it's clients requirements. And for all this sunny Singh is the main culprit. Never seen someone devil like him. He don't care about health or anything they just want money for that they do whatever they want. If you don't believe me just join and wait for 2/3 months you'll get to know about it. Oh not only that as per I know there are few paid leaves available for every employee right so that they can take it when they need it right? There is nothing I swear nothing, they will ask you to cover up those leaves of you denies then they will simply cut your fixed off days pay means if you absent for 1 days they will cut your 3 days of salaries now just imagine. But honestly supervisors are too supportive and they take good care of everyone just because of them you can be there otherwise there is no such reasons to be there. I hope this review will be helpful for everyone who is trying to join. And yeah if I am able to save any of one I'll be proud of myself. Thank you.

Senior Advisor Interview Questions asked at other Companies

Q1. How many Software Development Life Cycle (SDLC) projects have you led?
View answer (1)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Work Experience
Round 3 - One-on-one 

(4 Questions)

  • Q1. Tell me something about yourself
  • Q2. Where do you see yourself 5years from now
  • Q3. Salary Expectations
  • Q4. Are you comfortable with the shift timing

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic Call Center Knowledge will work well

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Interview Questionnaire 

7 Questions

  • Q1. Different types of hooks?
  • Ans. 

    Hooks are functions that allow developers to modify WordPress behavior without modifying core files.

    • Action hooks allow you to insert custom code at specific points in WordPress.

    • Filter hooks allow you to modify data before it is displayed.

    • Plugin hooks allow you to add custom functionality to plugins.

    • User hooks allow you to modify user data and behavior.

    • Theme hooks allow you to modify the behavior of your theme.

  • Answered by AI
  • Q2. Diffrent Plugins used so far by you?
  • Ans. 

    I have used various plugins for different functionalities such as SEO, security, caching, and forms.

    • Yoast SEO for optimizing website content

    • Wordfence for website security

    • WP Super Cache for website caching

    • Contact Form 7 for creating forms

    • Jetpack for website analytics and social sharing

  • Answered by AI
  • Q3. What is child theme ?
  • Ans. 

    A child theme is a theme that inherits the functionality and styling of another theme, called the parent theme.

    • Child themes are used to customize and modify the appearance and functionality of a parent theme without modifying its core files.

    • They allow developers to make changes to a theme while still being able to update the parent theme.

    • Child themes typically include a style.css file that contains the CSS rules for cu...

  • Answered by AI
  • Q4. Knowledge of html and css ?
  • Q5. Different types of errors in php?
  • Ans. 

    Different types of errors in PHP include syntax errors, runtime errors, and logical errors.

    • Syntax errors occur when the code is not written correctly, such as missing semicolons or parentheses.

    • Runtime errors occur during the execution of the code, such as trying to access an undefined variable.

    • Logical errors occur when the code runs without errors, but produces unexpected results.

    • Other types of errors include fatal err

  • Answered by AI
  • Q6. How many tables generates after installing wordpress?
  • Ans. 

    The number of tables generated after installing WordPress varies depending on the plugins and themes installed.

    • The default installation of WordPress generates 12 tables in the database.

    • Additional tables may be created by plugins and themes.

    • Examples of additional tables include wp_users, wp_posts, wp_comments, etc.

  • Answered by AI
  • Q7. Data stores in which table in wordpress?
  • Ans. 

    Data in WordPress is stored in various tables in the database.

    • WordPress uses a relational database management system (RDBMS) to store data.

    • The main tables in WordPress include wp_posts, wp_users, wp_comments, wp_options, and wp_meta.

    • wp_posts table stores posts, pages, and custom post types.

    • wp_users table stores user information.

    • wp_comments table stores comments made on posts.

    • wp_options table stores various site setting...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If want a company who pays you on time and fixed sat Sunday off, then this company is for you.
No that much of work pressure and good environment.
But you have keep one thing in mind you are coming here for work only and money which you will get not for anything else. Because this company has some politics things inside which you will realise after some months.
You will realise the people sitting on management are not good at there work so they are ready to play politics with you.
That is the main reason why people leave this company after working some months.
Thanks

Skills evaluated in this interview

Top Cogenthub Wordpress Developer Interview Questions and Answers

Q1. How many tables generates after installing wordpress?
View answer (2)

Wordpress Developer Interview Questions asked at other Companies

Q1. have you worked on custom theme and plugin development
View answer (3)

Cogenthub Interview FAQs

How many rounds are there in Cogenthub interview?
Cogenthub interview process usually has 2-3 rounds. The most common rounds in the Cogenthub interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Cogenthub interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogenthub. The most common topics and skills that interviewers at Cogenthub expect are International Voice Process, international bpo, UK Process, Communication Skills and bpo.
What are the top questions asked in Cogenthub interview?

Some of the top questions asked at the Cogenthub interview -

  1. How many tables generates after installing wordpres...read more
  2. Data stores in which table in wordpres...read more
  3. How you will give a resolution to an irate custom...read more
How long is the Cogenthub interview process?

The duration of Cogenthub interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Cogenthub Interview Process

based on 21 interviews

Interview experience

3.2
  
Average
View more

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Cogenthub Reviews and Ratings

based on 268 reviews

2.9/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.7

Salary

2.6

Job security

2.6

Company culture

2.5

Promotions

2.7

Work satisfaction

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