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2.9

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Cogenthub Interview Questions, Process, and Tips

Updated 25 Dec 2024

Top Cogenthub Interview Questions and Answers

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Cogenthub Interview Experiences

Popular Designations

16 interviews found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Experience, salary expectations, location am coming from
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introducing oneself, reason behind leaving previous organisation, salary expectations, last drawn salary inhand, HR will let you know further decision.
    • Add your answer
  • Q2. Reason behind leaving
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this organisation for the project of Unitel Group, other process am not sure about it but definitely I will suggest do your own homework before joining these small organisation

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

NON Voice Interview Questions & Answers

user image Anonymous

posted on 15 Aug 2021

Interview Questionnaire 

2 Questions

  • Q1. They asked me what was your job role in tech support?
    • Add your answer
  • Q2. How you will give a resolution to an irate customer?
  • Ans. 

    I will listen to the customer's complaint, empathize with them, apologize for the inconvenience caused, and offer a solution to their problem.

    • Listen actively to the customer's complaint

    • Empathize with the customer and acknowledge their frustration

    • Apologize for the inconvenience caused

    • Offer a solution to their problem

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - no advice has been given

NON Voice Interview Questions asked at other Companies

Q1. You got a situation where you have to take the right decision but it would have affected your friendship?
View answer (9)

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 4 Oct 2021

I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Cogent Hub Interviewer Priyanka Guha asked the Question Why we should Hire You.I was asked whether I had any experience in Outbound Sales.
    • Add your answer
  • Q2. Cogent Hub HR Department is JUST GOOD FOR NOTHING.THIS IS THE WORST EVER EXPERIENCE I CAME ACROSS. HR HEAD MR ATUL MEHROTRA AND HIS TEAM MISS SWARALIPI GHOSH DOES NOT EVEN HAD BARE MINIMUM COURTESY TO REPL...
    • Add your answer
  • Q3. I would therefore NOT RECOMMEND ANYONE TO BE PART OF COGENT HUB AS The Behaviour of TL Teresa,Manager Priyanka Guha,SME Saikat Alias Zack is VERY RUDE.They Treated Me As Animal VERY RUDE AND INDECENT BEHAV...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would not Personally Recommend anyone to be Part of Cogent Hub as the Treatment of TL Teresa,Manager Priyanka Guha,SME Saiket Alias Zack is INHUMAN AND INTOLERABLE.

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 21 Jul 2021

I applied via Apna Jobs and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Why you want to join cogent hub?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and relax it's gonna be easy.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Cogenthub interview questions for popular designations

 Customer Care Executive

 (5)

 Customer Support Executive

 (2)

 Associate Vice President

 (1)

 Customer Service Executive

 (1)

 Customer Service Representative

 (1)

 NON Voice

 (1)

 PHP Web Developer

 (1)

 Senior Advisor

 (1)

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Same question were asked by the operation manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Do you have any experience?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Jobs at Cogenthub

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Interview Tips & Stories
2w
gandalfthepurple
Verified Icon
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Cogenthub Interview FAQs

How many rounds are there in Cogenthub interview?
Cogenthub interview process usually has 2-3 rounds. The most common rounds in the Cogenthub interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Cogenthub interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogenthub. The most common topics and skills that interviewers at Cogenthub expect are International Voice Process, international bpo, UK Process, Communication Skills and bpo.
What are the top questions asked in Cogenthub interview?

Some of the top questions asked at the Cogenthub interview -

  1. How many tables generates after installing wordpres...read more
  2. Data stores in which table in wordpres...read more
  3. How you will give a resolution to an irate custom...read more
How long is the Cogenthub interview process?

The duration of Cogenthub interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cogenthub Interviews By Designations

Interview Questions for Popular Designations

Cogenthub Interview Process

based on 21 interviews

Interview experience

3.2
  
Average
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Cogenthub Reviews and Ratings

based on 268 reviews

2.9/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.7

Salary

2.6

Job security

2.6

Company culture

2.5

Promotions

2.7

Work satisfaction

Explore 268 Reviews and Ratings
Jobs at Cogenthub
Corporate Communications Executive

Kolkata

0-3 Yrs

₹ 1-3 LPA

Tele Sales Executive

Gurgaon / Gurugram

1-5 Yrs

₹ 2.5-4.75 LPA

Outbound Executive

Gurgaon / Gurugram

1-5 Yrs

₹ 2-4.5 LPA

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Cogenthub Salaries in India
Advisor
68 salaries
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₹1.5 L/yr - ₹4.2 L/yr

Quality Analyst
22 salaries
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₹1.5 L/yr - ₹3.3 L/yr

Customer Care Executive
22 salaries
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₹1.7 L/yr - ₹3.9 L/yr

Customer Service Executive
19 salaries
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₹1.6 L/yr - ₹3.6 L/yr

Team Lead
14 salaries
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₹2 L/yr - ₹6 L/yr

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