Cogenthub
Working at Cogenthub
Company Summary
Overall Rating

24% below

Critically rated for
Promotions, Job security, Company culture
Work Policy




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About Cogenthub
We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer.
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Compare Cogenthub with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 2.8/5 based on 273 reviews | 3.6/5 based on 39.5k reviews | 3.7/5 based on 90.1k reviews | 3.7/5 based on 53.3k reviews |
Highly Rated for | No highly rated category | Job security | Job security Work-life balance | Job security |
Critically Rated for | Promotions Job security Company culture | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | Work from office 94% employees reported | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 61% employees reported |
Rating by Women Employees | 3.3 Average rated by 82 women | 3.7 Good rated by 11.8k women | 3.8 Good rated by 26.1k women | 3.8 Good rated by 15.3k women |
Rating by Men Employees | 2.7 Poor rated by 173 men | 3.5 Good rated by 25.1k men | 3.6 Good rated by 58.9k men | 3.7 Good rated by 35.6k men |
Job security | 2.6 Poor | 4.1 Good | 4.5 Good | 3.8 Good |
Cogenthub Salaries
Quality Analyst
Customer Care Executive
Customer Service Executive
Team Lead
Sales Advisor
SEO Executive
Customer Service Associate
Content Writer
Process Associate
Digital Marketing Executive
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