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Engaged Employer

Cogenthub

Q: When was Cogenthub founded?

Cogenthub was founded in 2016. The company has been operating for 8 years primarily in the BPO sector .

Q: Where is the Cogenthub headquarters located?

Cogenthub is headquartered in Kolkata, West Bengal.

Q: How many employees does Cogenthub have in India?

Cogenthub currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Cogenthub based on the number of reviews submitted on AmbitionBox.

Q: Does Cogenthub have good work-life balance?

Cogenthub has a work-life balance rating of 2.8 out of 5 based on 200+ employee reviews on AmbitionBox. 56% employees rated Cogenthub 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Cogenthub work-life balance reviews for more details

Q: Is Cogenthub good for career growth?

Career growth at Cogenthub is rated as poor, with a promotions and appraisal rating of 2.4. 56% employees rated Cogenthub 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Cogenthub promotions/appraisals reviews for more detailed insights.

Q: What are the cons of working in Cogenthub?

Working at Cogenthub does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal , company culture and work satisfaction, based on 200+ employee reviews on AmbitionBox.

2.8

based on 232 Reviews

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Company Overview

Company Locations

Working at Cogenthub

Company Summary

Overall Rating

2.8/5

based on 232 reviews

21% below

industry average

Critically rated for

Promotions/Appraisal, Company Culture, Work Satisfaction

Key Factors to Consider

2.7

Salary & Benefits

2.7

Job Security

2.8

Work-Life Balance

View all category ratings

Work Policy

Work from office

100% employees reported

Monday to Friday

50% employees reported

Strict timing

62% employees reported

No travel

76% employees reported

View detailed work policy

Top Employees Benefits

Office cab/shuttle

15 employees reported

Cafeteria

5 employees reported

Job/Soft skill training

5 employees reported

Health insurance

3 employees reported

View detailed benefits

About Cogenthub

Founded in2016 (8 yrs old)

India Employee Count51-200

Global Employee Count201-500

India HeadquartersKolkata, West Bengal, India

Office Locations

Websitecogenthub.com

Primary Industry

BPO

Other Industries

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer.

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