Cogenthub
Working at Cogenthub
Company Summary
Overall Rating

24% below

Critically rated for
Promotions, Job security, Company culture
Work Policy




Top Employees Benefits
About Cogenthub
We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer.
Cogenthub Ratings
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Work Policy at Cogenthub
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Compare Cogenthub with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 2.8/5 based on 275 reviews | 3.2/5 based on 724 reviews | 3.9/5 based on 7.5k reviews | 3.1/5 based on 548 reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Promotions Job security Company culture | Promotions Salary Work-life balance | Promotions | Salary Promotions Work satisfaction |
Primary Work Policy | Work from office 93% employees reported | Work from office 90% employees reported | Work from office 70% employees reported | Work from office 58% employees reported |
Rating by Women Employees | 3.3 Average rated by 82 women | 3.2 Average rated by 171 women | 3.7 Good rated by 1.3k women | 3.1 Average rated by 164 women |
Rating by Men Employees | 2.7 Poor rated by 175 men | 3.2 Average rated by 453 men | 3.9 Good rated by 5.7k men | 3.0 Average rated by 342 men |
Job security | 2.6 Poor | 3.1 Average | 3.4 Average | 3.0 Average |
Cogenthub Salaries
Quality Analyst
Customer Care Executive
Customer Service Executive
Team Lead
Sales Advisor
SEO Executive
Customer Service Associate
Content Writer
Process Associate
Digital Marketing Executive
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