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Engaged Employer
Cogenthub
2.8
based on 275 Reviews
Company Overview
Company Locations
Working at Cogenthub
Company Summary
Cogenthub provides comprehensive contact center solutions, specializing in BPM services across various sectors while ensuring compliance with relevant standards.
Overall Rating
2.8/5
based on 275 reviews
24% below
industry average
Critically rated for
Promotions, Job security, Company culture
Work Policy
Work from office
93% employees reported
Monday to Friday
48% employees reported
Strict timing
61% employees reported
No travel
75% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
15 employees reported
Cafeteria
5 employees reported
Job/Soft skill training
5 employees reported
Health insurance
3 employees reported
View detailed benefits
About Cogenthub
Founded in2016 (9 yrs old)
India Employee Count51-200
Global Employee Count201-500
India HeadquartersKolkata, West Bengal, India
Office Locations
--
Websitecogenthub.com
Primary Industry
Other Industries
--
We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer.
Cogenthub Ratings
based on 275 reviews
Overall Rating
2.8/5
How AmbitionBox ratings work?
5
74
4
43
3
35
2
25
1
98
Category Ratings
2.9
Work-life balance
2.7
Salary
2.7
Skill development
2.7
Work satisfaction
2.6
Company culture
2.6
Job security
2.4
Promotions
Cogenthub is rated 2.8 out of 5 stars on AmbitionBox, based on 275 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Cogenthub
based on 257 reviews
3.3
Rated by 82 Women
Rated 3.2 for Work-life balance and 3.1 for Salary
2.7
Rated by 175 Men
Rated 2.8 for Work-life balance and 2.6 for Salary
Work Policy at Cogenthub
based on 68 reviews in last 6 months
Work from office
93%
Hybrid
6%
Permanent work from home
1%
Cogenthub Reviews
Top mentions in Cogenthub Reviews
+ 5 more
Compare Cogenthub with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 2.8/5 based on 275 reviews | 3.2/5 based on 724 reviews | 3.9/5 based on 7.5k reviews | 3.1/5 based on 548 reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Promotions Job security Company culture | Promotions Salary Work-life balance | Promotions | Salary Promotions Work satisfaction |
Primary Work Policy | Work from office 93% employees reported | Work from office 90% employees reported | Work from office 70% employees reported | Work from office 58% employees reported |
Rating by Women Employees | 3.3 Average rated by 82 women | 3.2 Average rated by 171 women | 3.7 Good rated by 1.3k women | 3.1 Average rated by 164 women |
Rating by Men Employees | 2.7 Poor rated by 175 men | 3.2 Average rated by 453 men | 3.9 Good rated by 5.7k men | 3.0 Average rated by 342 men |
Job security | 2.6 Poor | 3.1 Average | 3.4 Average | 3.0 Average |
View more
Cogenthub Salaries
Cogenthub salaries have received with an average score of 2.7 out of 5 by 275 employees.
Quality Analyst
(22 salaries)
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₹1.5 L/yr - ₹3.4 L/yr
Customer Care Executive
(22 salaries)
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₹1.7 L/yr - ₹3.9 L/yr
Customer Service Executive
(20 salaries)
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₹1.6 L/yr - ₹3.5 L/yr
Team Lead
(14 salaries)
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₹2 L/yr - ₹6 L/yr
Sales Advisor
(12 salaries)
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₹2 L/yr - ₹6 L/yr
SEO Executive
(10 salaries)
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₹1.6 L/yr - ₹2.3 L/yr
Customer Service Associate
(10 salaries)
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₹2 L/yr - ₹3.6 L/yr
Content Writer
(9 salaries)
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₹2 L/yr - ₹3 L/yr
Process Associate
(9 salaries)
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₹2.2 L/yr - ₹3.6 L/yr
Digital Marketing Executive
(8 salaries)
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₹1 L/yr - ₹2.7 L/yr
Cogenthub Jobs
Popular Designations Cogenthub Hires for
Current Openings
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Cogenthub FAQs
When was Cogenthub founded?
Cogenthub was founded in 2016. The company has been operating for 9 years primarily in the BPO sector.
Where is the Cogenthub headquarters located?
Cogenthub is headquartered in Kolkata, West Bengal.
How many employees does Cogenthub have in India?
Cogenthub currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Cogenthub based on the number of reviews submitted on AmbitionBox.
Does Cogenthub have good work-life balance?
Cogenthub has a work-life balance rating of 2.9 out of 5 based on 200+ employee reviews on AmbitionBox. 57% employees rated Cogenthub 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Cogenthub work-life balance reviews for more details
Is Cogenthub good for career growth?
Career growth at Cogenthub is rated as poor, with a promotions and appraisal rating of 2.4. 57% employees rated Cogenthub 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Cogenthub promotions/appraisals reviews for more detailed insights.
What are the cons of working in Cogenthub?
Working at Cogenthub does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and company culture, based on 200+ employee reviews on AmbitionBox.
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