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Cogenthub NON Voice Interview Questions and Answers

Updated 15 Aug 2021

Cogenthub NON Voice Interview Experiences

1 interview found

NON Voice Interview Questions & Answers

user image Anonymous

posted on 15 Aug 2021

Interview Questionnaire 

2 Questions

  • Q1. They asked me what was your job role in tech support?
  • Q2. How you will give a resolution to an irate customer?
  • Ans. 

    I will listen to the customer's complaint, empathize with them, apologize for the inconvenience caused, and offer a solution to their problem.

    • Listen actively to the customer's complaint

    • Empathize with the customer and acknowledge their frustration

    • Apologize for the inconvenience caused

    • Offer a solution to their problem

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - no advice has been given

Interview questions from similar companies

Round 1 - Assignment 

Tamil voice process, semi voice

Round 2 - Aptitude Test 

Try to my best, I can do it

Round 3 - HR 

(1 Question)

  • Q1. Any problems this job solve it
Round 4 - Technical 

(1 Question)

  • Q1. I can do it and try to my best
Round 5 - Group Discussion 

Take it easy to any problems handling in group.

Round 6 - Case Study 

Company help to problems in workers

Round 7 - Coding Test 

Any mistakes mention it.

Round 8 - One-on-one 

(1 Question)

  • Q1. One to other members consulting for job oriented.
Round 9 - Technical 

(1 Question)

  • Q1. What about you think this job.
Round 10 - No 

(1 Question)

  • Q1. I can do it,try to my best.

Interview Preparation Tips

Interview preparation tips for other job seekers - I share my more friends, I share what's app, instagram,sharechat
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is favourite colour and why explain in 120worda
  • Ans. 

    My favourite colour is blue because it represents calmness and serenity.

    • Blue is associated with the sky and the ocean, which are both vast and calming

    • It is also a versatile colour that can be both bold and subtle

    • I find that wearing blue or surrounding myself with blue objects helps me feel more relaxed and focused

    • For example, my favourite shirt is a deep blue colour that makes me feel confident and at ease

  • Answered by AI
  • Q2. Tell me in case customer will disappoint what will do
  • Ans. 

    If a customer is disappointed, I will listen to their concerns, apologize for any inconvenience caused, and offer a solution to rectify the situation.

    • Listen actively to the customer's concerns

    • Apologize for any inconvenience caused

    • Offer a solution to rectify the situation

    • Ensure customer satisfaction

    • Maintain a positive attitude and professional demeanor

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Take quick action for agents and team leaders value skills required for manager also soon ....

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