VOIZ Customer Support Executive Interview Questions and Answers

About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene

Q1. Tell me about your self? Qualifications? Why to do Bpo & what is bpo?
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Q1. Are you comfortable in domestic language? How much language you know? Hindi is must And the interview questions is easy You can crack easily
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Q1. Can you knows banking knowledge snd this products
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Q2. Yes sir I know banking and I'm a great learner if anything i don't know help me i give my best
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Q1. How many years of work experience
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Q2. I am working four years on sales in marketing and also known office work process.
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Q1. What was your past experience
Ans. 
I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.
• Managed a portfolio of key accounts, consistently meeting and exceeding sales targets

• Developed and implemented strategic sales plans to drive revenue growth

• Built and maintained strong relationships with clients, resulting in high customer satisfaction and repeat business
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Q2. Why you choose this field
Ans. 
Passion for building relationships and driving results in a fast-paced environment.
• Enjoy interacting with people and helping them solve problems

• Thrives on setting and achieving goals

• Excited about the opportunity to work in a dynamic and competitive industry
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Q1. About previous experience, yourself Background
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Q2. Role play give unconditional example
Ans. 
Unconditional example in sales role play
• In a sales role play, an unconditional example would be to offer a discount without any conditions or requirements

• Another example could be to offer a free trial period without requiring any upfront payment or commitment

• The key is to show the customer that you are willing to go above and beyond to meet their needs and build a strong relationship

• By offering something without any st...read more
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Q1. Why you do work in athena?
Ans. 
I work in athena because of its innovative solutions and strong reputation in the industry.
• I am passionate about working in a company that is at the forefront of healthcare technology.

• athena's commitment to improving patient care aligns with my own values and goals.

• The company's track record of success and positive customer feedback is impressive.

• I believe in the potential of athena's products to revolutionize the heal...read more
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Q1. Tell me something about customer service or sales products
Ans. 
Customer service is the provision of assistance and support to customers before, during, and after purchasing a product or service.
• Customer service is crucial for building and maintaining customer relationships.

• It involves addressing customer inquiries, resolving issues, and providing product information.

• Sales products refer to the goods or services being sold to customers.

• Sales executives play a key role in promoting ...read more
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Q1. Tell me about yourself
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Q2. What is your education
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