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Okay Call Centre
3.2
based on 44 Reviews
Company Overview
Company Locations
Working at Okay Call Centre
Company Summary
Okay Call Centre provides scalable BPO and KPO solutions, emphasizing customer management and tailored processes across multiple industry sectors.
Overall Rating
3.2/5
based on 44 reviews

14% below
industry average

Critically rated for
Promotions, Work-life balance, Salary
Work Policy

Monday to Saturday
62% employees reported

Flexible timing
51% employees reported

No travel
71% employees reported

Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
2 employees reported
Professional degree assistance
1 employee reported
Child care facility
1 employee reported
Cafeteria
1 employee reported
View all benefits
About Okay Call Centre
Founded in2000 (25 yrs old)
India Employee Count51-200
Global Employee Count201-500
India HeadquartersKolkata, India
Office Locations
--
Websiteokaycallcentre.com
Primary Industry
Other Industries
--
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Okay is not just a nod of the head for us. It is an all-encompassing statement that we make while fulfilling the business needs of our clients. Okay is amongst the pioneering names in the BPO and KPO industries of the country. Having started operations way back in 2000 with our headquarters in Kolkata, today we are a force to reckon with. Okay provides end-to-end call centre solutions that include scalable Customer Contact, Outbound Outsourcing Services and Back Office processing to a gamut of industry verticals.
We believe in growing long-term relationships with every client that we serve. Our approach to any assigned task is to make it simple using fine customer management skills. We adopt a personalized approach to each client’s needs and design a streamlined process that ensures best results.
Our clients can dive into the pool of services provided by OKAY. We deliver scalable and End-to-End; Back Office, Call Centre and other Outsourcing solutions, that are designed to address business mandates across a 360 degree industry spectrum, smartly via a seamlessly integrated global delivery model. With customer experience, resource optimization and agility, emerging key to brand differentiation in the digital era, the importance of outsourcing has never been higher. At OKAY, we help your brand get, and stay, ahead of the race - through our exclusive competencies in precisely these areas. And several more.
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Okay Call Centre Ratings
based on 44 reviews
Overall Rating
3.2/5
How AmbitionBox ratings work?
5
12
4
7
3
9
2
4
1
12
Category Ratings
3.5
Company culture
3.3
Skill development
3.3
Work satisfaction
3.2
Job security
3.2
Salary
3.2
Work-life balance
3.0
Promotions
Okay Call Centre is rated 3.2 out of 5 stars on AmbitionBox, based on 44 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Okay Call Centre Reviews
Top mentions in Okay Call Centre Reviews
Compare Okay Call Centre with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.2/5 based on 44 reviews | 3.2/5 based on 715 reviews | 3.1/5 based on 540 reviews | 4.1/5 based on 522 reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | Skill development Salary Job security |
Critically Rated for | Promotions Work-life balance Salary | Promotions Salary Work-life balance | Salary Promotions Work satisfaction | No critically rated category |
Primary Work Policy | - | Work from office 90% employees reported | Work from office 51% employees reported | Permanent work from home 64% employees reported |
Rating by Women Employees | 2.4 Poor rated by 17 women | 3.2 Average rated by 170 women | 3.1 Average rated by 161 women | 4.0 Good rated by 185 women |
Rating by Men Employees | 3.7 Good rated by 16 men | 3.2 Average rated by 445 men | 3.1 Average rated by 337 men | 4.2 Good rated by 287 men |
Job security | 3.2 Average | 3.1 Average | 3.0 Average | 4.2 Good |
View more
Okay Call Centre Salaries
Okay Call Centre salaries have received with an average score of 3.2 out of 5 by 44 employees.
Telecaller
(17 salaries)
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₹0.6 L/yr - ₹2 L/yr
Team Lead
(7 salaries)
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₹1.1 L/yr - ₹2.8 L/yr
Back Office Executive
(6 salaries)
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₹1 L/yr - ₹2 L/yr
Sales Executive
(4 salaries)
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₹1 L/yr - ₹1.4 L/yr
Telecalling Executive
(4 salaries)
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₹1 L/yr - ₹1.2 L/yr
BPO Executive
(4 salaries)
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₹1 L/yr - ₹1 L/yr
Telecaller Agent
(4 salaries)
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₹1.2 L/yr - ₹3 L/yr
Tele Marketing Executive
(3 salaries)
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₹0.7 L/yr - ₹1.3 L/yr
Unit Manager - Operations
(2 salaries)
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₹2.5 L/yr - ₹3.2 L/yr
KYC Executive
(2 salaries)
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₹0.1 L/yr - ₹0.2 L/yr
Okay Call Centre Offices
Compare Okay Call Centre with

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4.2

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3.7

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2.9

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3.3

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2.8

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3.1

Knowledge Splice Services pvt ltd.
3.4

Sequential Technology International
4.0

Mas Callnet
3.1

Dr ITM
3.6

Teleminds Infotech
2.4

Ascendum Solutions
3.5

Gamma Process Hub
3.6

Kserve Bpo
3.7

Nijji Healthcare
4.2

TSR Darashaw
3.4

Bristol Healthcare Services
2.7

OPK e Services
3.3

VOIZ
2.9

GraphX Solution
4.0
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Okay Call Centre FAQs
When was Okay Call Centre founded?
Okay Call Centre was founded in 2000. The company has been operating for 25 years primarily in the BPO sector.
Where is the Okay Call Centre headquarters located?
Okay Call Centre is headquartered in Kolkata.
How many employees does Okay Call Centre have in India?
Okay Call Centre currently has approximately 100+ employees in India.
Does Okay Call Centre have good work-life balance?
Okay Call Centre has a work-life balance rating of 3.2 out of 5 based on 40+ employee reviews on AmbitionBox. 57% employees rated Okay Call Centre 3 or below, while 43% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Okay Call Centre reviews for more details
Is Okay Call Centre good for career growth?
Career growth at Okay Call Centre is rated as moderate, with a promotions and appraisal rating of 3.0. 57% employees rated Okay Call Centre 3 or below, while 43% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Okay Call Centre reviews for more detailed insights.
What are the cons of working in Okay Call Centre?
Working at Okay Call Centre does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work life balance and salary & benefits, based on 40+ employee reviews on AmbitionBox.
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