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Okay Call Centre

3.2
based on 44 Reviews

Working at Okay Call Centre

Company Summary

0

Overall Rating

3.2/5
based on 44 reviews
highly rated categories
14% below
industry average
highly rated categories
Critically rated for

Promotions, Work-life balance, Salary

Work Policy
Monday to Saturday
Monday to Saturday
62% employees reported
Flexible timing
Flexible timing
51% employees reported
No travel
No travel
71% employees reported
Day shift
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
2 employees reported
Professional degree assistance
Professional degree assistance
1 employee reported
Child care facility
Child care facility
1 employee reported
Cafeteria
Cafeteria
1 employee reported
View all benefits

About Okay Call Centre

Founded in2000 (25 yrs old)
India Employee Count51-200
Global Employee Count201-500
India HeadquartersKolkata, India
Office Locations
--
Websiteokaycallcentre.com
Primary Industry
Other Industries
--
Are you managing Okay Call Centre's employer brand? To edit company information,
claim this page for free
Okay is not just a nod of the head for us. It is an all-encompassing statement that we make while fulfilling the business needs of our clients. Okay is amongst the pioneering names in the BPO and KPO industries of the country. Having started operations way back in 2000 with our headquarters in Kolkata, today we are a force to reckon with. Okay provides end-to-end call centre solutions that include scalable Customer Contact, Outbound Outsourcing Services and Back Office processing to a gamut of industry verticals. We believe in growing long-term relationships with every client that we serve. Our approach to any assigned task is to make it simple using fine customer management skills. We adopt a personalized approach to each client’s needs and design a streamlined process that ensures best results. Our clients can dive into the pool of services provided by OKAY. We deliver scalable and End-to-End; Back Office, Call Centre and other Outsourcing solutions, that are designed to address business mandates across a 360 degree industry spectrum, smartly via a seamlessly integrated global delivery model. With customer experience, resource optimization and agility, emerging key to brand differentiation in the digital era, the importance of outsourcing has never been higher. At OKAY, we help your brand get, and stay, ahead of the race - through our exclusive competencies in precisely these areas. And several more.
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Okay Call Centre Ratings

based on 44 reviews

Overall Rating

3.2/5
How AmbitionBox ratings work?
5
12
4
7
3
9
2
4
1
12

Category Ratings

3.5

Company culture

3.3

Skill development

3.3

Work satisfaction

3.2

Job security

3.2

Salary

3.2

Work-life balance

3.0

Promotions

Okay Call Centre is rated 3.2 out of 5 stars on AmbitionBox, based on 44 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Okay Call Centre Reviews

Top mentions in Okay Call Centre Reviews

Compare Okay Call Centre with Similar Companies

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Overall Rating
3.2/5
based on 44 reviews
3.3/5
based on 712 reviews
3.1/5
based on 538 reviews
4.1/5
based on 520 reviews
Highly Rated for
No highly rated category
No highly rated category
No highly rated category
Skill development
Salary
Job security
Critically Rated for
Promotions
Work-life balance
Salary
Promotions
Salary
Work-life balance
Salary
Promotions
Work satisfaction
No critically rated category
Primary Work Policy
-
Work from office
89% employees reported
Work from office
51% employees reported
Permanent work from home
63% employees reported
Rating by Women Employees
2.4
Poor
rated by 17 women
3.2
Average
rated by 169 women
3.1
Average
rated by 160 women
4.0
Good
rated by 185 women
Rating by Men Employees
3.7
Good
rated by 16 men
3.3
Average
rated by 443 men
3.0
Average
rated by 336 men
4.2
Good
rated by 285 men
Job security
3.2
Average
3.1
Average
3.0
Average
4.2
Good
View more

Okay Call Centre Salaries

Okay Call Centre salaries have received with an average score of 3.2 out of 5 by 44 employees.

Telecaller

(17 salaries)
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₹0.6 L/yr - ₹2 L/yr

Team Lead

(7 salaries)
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₹1.1 L/yr - ₹2.8 L/yr

Back Office Executive

(6 salaries)
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₹1 L/yr - ₹2 L/yr

Sales Executive

(4 salaries)
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₹1 L/yr - ₹1.4 L/yr

Telecalling Executive

(4 salaries)
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₹1 L/yr - ₹1.2 L/yr

BPO Executive

(4 salaries)
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₹1 L/yr - ₹1 L/yr

Telecaller Agent

(4 salaries)
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₹1.2 L/yr - ₹3 L/yr

Tele Marketing Executive

(3 salaries)
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₹0.7 L/yr - ₹1.3 L/yr

Unit Manager - Operations

(2 salaries)
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₹2.5 L/yr - ₹3.2 L/yr

KYC Executive

(2 salaries)
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₹0.1 L/yr - ₹0.2 L/yr

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Okay Call Centre FAQs

When was Okay Call Centre founded?
Okay Call Centre was founded in 2000. The company has been operating for 25 years primarily in the BPO sector.
Where is the Okay Call Centre headquarters located?
Okay Call Centre is headquartered in Kolkata.
How many employees does Okay Call Centre have in India?
Okay Call Centre currently has approximately 100+ employees in India.
Does Okay Call Centre have good work-life balance?
Okay Call Centre has a work-life balance rating of 3.2 out of 5 based on 40+ employee reviews on AmbitionBox. 57% employees rated Okay Call Centre 3 or below, while 43% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Okay Call Centre reviews for more details
Is Okay Call Centre good for career growth?
Career growth at Okay Call Centre is rated as moderate, with a promotions and appraisal rating of 3.0. 57% employees rated Okay Call Centre 3 or below, while 43% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Okay Call Centre reviews for more detailed insights.
What are the cons of working in Okay Call Centre?
Working at Okay Call Centre does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work life balance and salary & benefits, based on 40+ employee reviews on AmbitionBox.
Okay Call Centre Overview
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