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Frontizo Business Services Customer Service Associate Interview Questions and Answers

Updated 7 Nov 2024

Frontizo Business Services Customer Service Associate Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Monster and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

Questions about tge job role

Round 2 - One-on-one 

(1 Question)

  • Q1. Situations related to the job role
Round 3 - Technical 

(1 Question)

  • Q1. Situatiion related to the job role
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Baisc intoducation and about exprince
  • Q2. Normal testing about you knowladge and paitent ..

Interview Preparation Tips

Interview preparation tips for other job seekers - be confidant due interview be honest

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They will check your communication skill only,they will give you a topic you have to speak out over that topic
  • Q2. Normal question they will ask

Interview Preparation Tips

Interview preparation tips for other job seekers - They will assist you friendly ,
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Interview for communication skill body language etc

Round 3 - HR 

(1 Question)

  • Q1. Why you are doing this job
  • Ans. I replied that I want to take th
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - You can trust on the organisation.

Frontizo Business Services interview questions for designations

 Customer Service Associate (Csa)

 (1)

 Customer Service Executive

 (1)

 Customer Support Associate

 (1)

 Customer Care Executive

 (3)

 Team Manager

 (1)

 Agent

 (1)

 C.S.A

 (1)

 Manager

 (1)

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What are your weakness and strength?
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well and you are good to go.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Aug 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If I tell that, it won’t be thrill, u will not prepare so directly attend and know abt the questions

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked below questions : please introduce yourself,introduce to you favourite place,your words on indias educational system,if cx is very irritated what will you do,if cx is asking anything and you d...

Interview Preparation Tips

Interview preparation tips for other job seekers - It was awesome

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - So, this is specially for the freshers, who prepares for an interview, however its not much needed to prepare. You just have to keep 5 points in your mind, whenever you are appearing for an interview.
1. Always be presentable and appear in formals for the interviews. As how pleasing and well-dressed you are also matters in a cooperative world.
2. Be confident while interrogation and give your answers confidently. It doesn't matters if you are wrong, but be confident and always keep an positive eye contact with the interviewer while answering.
3. Always try to understand the questions first and then answer smartly. Try to find out the intentions of the interviewer that what answers they're expecting or what could be the reason behind that question.
4. Always keep a smile on your face whenever you're going for the interviews. It'll feel you and the person as well with lots of positivity.
5. Last but not the least, whenever the question about yourself or about your intro is asked, you need to speak out about your own, don't include anything about your family or anything other, until and unless asked. In about yourself, you can include, your strengths, hobbies, academic qualifications, any certifications or whatever you want to share. Never get too personal or speak about the personal things, it shows your weaknesses and that you don't have to reveal.

Just follow these tips, if you find it useful and as an HR advising it thoroughly works and you'll crack the interview easily with an excellent impression over the interviewers.

I applied via Walk-in and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical background experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very friendly interview

I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about, salary expietion, city introduction, custom service importance, vodafone basic details
  • Q2. Basic computer knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident levels very important

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services Customer Service Associate interview?
Frontizo Business Services interview process usually has 2 rounds. The most common rounds in the Frontizo Business Services interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Frontizo Business Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are International Voice Process, Customer Support, Voice Process, Customer Service and CSS.
What are the top questions asked in Frontizo Business Services Customer Service Associate interview?

Some of the top questions asked at the Frontizo Business Services Customer Service Associate interview -

  1. They will check your communication skill only,they will give you a topic you ha...read more
  2. normal testing about you knowladge and paitent...read more
  3. baisc intoducation and about expri...read more

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Frontizo Business Services Customer Service Associate Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Frontizo Business Services Customer Service Associate Salary
based on 64 salaries
₹1.2 L/yr - ₹4.7 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Frontizo Business Services Customer Service Associate Reviews and Ratings

based on 32 reviews

3.5/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

2.9

Salary

3.3

Job security

3.2

Company culture

2.5

Promotions

3.4

Work satisfaction

Explore 32 Reviews and Ratings
Customer Service Associate
64 salaries
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₹0 L/yr - ₹0 L/yr

Customer Care Executive
41 salaries
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₹0 L/yr - ₹0 L/yr

Customer Service Executive
38 salaries
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₹0 L/yr - ₹0 L/yr

Team Manager
25 salaries
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₹0 L/yr - ₹0 L/yr

C.S.A
21 salaries
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₹0 L/yr - ₹0 L/yr

Explore more salaries
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