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3.2

based on 157 Reviews

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Frontizo Business Services Customer Service Associate Interview Questions and Answers

Updated 7 Nov 2024

5 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Monster and was interviewed in May 2024.

3 Interview Rounds

1

Assignment Round

Questions about tge job role

2

One-on-one Round (1 Question)

  • Q1. Situations related to the job role
3

Technical Round (1 Question)

  • Q1. Situatiion related to the job role
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Nov 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Baisc intoducation and about exprince
  • Q2. Normal testing about you knowladge and paitent ..

Interview Preparation Tips

Interview preparation tips for other job seekers - be confidant due interview be honest

I applied via Walk-in and was interviewed in Mar 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. They will check your communication skill only,they will give you a topic you have to speak out over that topic
  • Q2. Normal question they will ask

Interview Preparation Tips

Interview preparation tips for other job seekers - They will assist you friendly ,
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Interview for communication skill body language etc

3

HR Round (1 Question)

  • Q1. Why you are doing this job

Interview Preparation Tips

Interview preparation tips for other job seekers - You can trust on the organisation.

Frontizo Business Services interview questions for designations

 Customer Service Associate (Csa)

 (1)

 Customer Service Executive

 (1)

 Customer Support Associate

 (1)

 Customer Care Executive

 (2)

 Manager

 (1)

 Team Manager

 (1)

 Group Manager

 (1)

 fresher

 (1)

I applied via Referral and was interviewed before May 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well and you are good to go.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

They will give a paragraph we need to type within 120sec of time and we need understand the para and we should describe in our own words and finally there are some 10-15 fill the blanks which are difficult to answer them

3

HR Round (4 Questions)

  • Q1. Tell me about your self
  • Q2. Why should we hire you
  • Q3. If we hire your friend instead of you then how do you feel?
  • Q4. Any questions from your end.

Interview Preparation Tips

Interview preparation tips for other job seekers - *Maintain discipline
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.

Interview Questions

  • Q1. Any questions to check your communication will be thrown at you Add Answer
  • Q2. Be confident while answering Add Answer

I applied via Referral and was interviewed in Sep 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - First we have to be neat and clean . We have to wish the interviewers . Every answer should be in polit and end with a smile? We you don't know the answer say sorry . Last but not least always be peace ✌️

I applied via Walk-in and was interviewed in Nov 2020.

3 Interview Rounds

Interview Questions

  • Q1. Will ask to talk on any topic in Hindi & English languages Add Answer
  • Q2. If u are experienced u need to share the work experience Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , Talk what ever u know ,

Interview Questions

  • Q1. Assessments will be based on communication testing Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clear and calm.

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services Customer Service Associate interview?
Frontizo Business Services interview process usually has 2 rounds. The most common rounds in the Frontizo Business Services interview process are One-on-one Round, Technical and Resume Shortlist.
How to prepare for Frontizo Business Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are International Voice Process, Customer Support, Voice Process, Customer Service and CSS.
What are the top questions asked in Frontizo Business Services Customer Service Associate interview?

Some of the top questions asked at the Frontizo Business Services Customer Service Associate interview -

  1. They will check your communication skill only,they will give you a topic you ha...read more
  2. normal testing about you knowladge and paitent...read more
  3. baisc intoducation and about expri...read more

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Interview Process at Frontizo Business Services Customer Service Associate

based on 3 interviews in last 1 year

Interview experience

4
  
Good

People are getting interviews through

based on 5 Frontizo Business Services interviews
Referral
WalkIn
Job Portal
60%
20%
20%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Frontizo Business Services Customer Service Associate Salary
based on 66 salaries
₹1.2 L/yr - ₹5 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Frontizo Business Services Customer Service Associate Reviews and Ratings

based on 29 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-Life balance

2.7

Salary & Benefits

3.2

Job Security

3.3

Company culture

2.6

Promotions/Appraisal

3.3

Work Satisfaction

Explore 29 Reviews and Ratings
Customer Service Associate
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₹1.2 L/yr - ₹5 L/yr

Customer Care Executive
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₹1.1 L/yr - ₹3.6 L/yr

Customer Service Executive
34 salaries
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₹1.5 L/yr - ₹4 L/yr

Team Manager
24 salaries
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₹8.3 L/yr - ₹11.6 L/yr

C.S.A
21 salaries
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₹1.5 L/yr - ₹3.6 L/yr

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