Frontizo Business Services Customer Service Associate Reviews by 30+ Employees | Rated 3.6/5

What employees say about Frontizo Business Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

65% employees reported

Flexible timing

57% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

8 reviews

3.3

Rated by Men

19 reviews

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30 reviews found

Sort by: Popular

Customer Service Associate in Chandigarh

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Nov 2024

Likes

when am join this comoany that time his best company but the managment will be toxic they not undstood agent pain and condition but the best think some pepole guide u proper

Skill development - Excellent
Job security - Good
Work satisfaction - Good

Dislikes

envoirment is toxic ... there is no value of perfomarcs and hardworking agents there is only headc work place company need to change some enviorments and the have promte agents behalf on parfomance

Salary - Poor
Promotions - Poor

Customer Service Associate in Panchkula

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 05 Nov 2024

Likes

2 working days off.

Work satisfaction - Good
Company culture - Good

Dislikes

Shift timings and OT requirements without a prior notice and getting leaves is so difficult even you have to beg for your leaves even if you cooperated with your TM and moreover shift is too long for total 10 hrs.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Chandigarh

Full Time

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2025

Likes

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Skill development - Bad
Promotions - Bad

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Dec 2024

Likes

Culture

Dislikes

Politics and appraisal in the organisation

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Customer Service Associate in Chandigarh

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Oct 2024

Likes

Work culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

10 hours of shift.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2024

Likes

very good experience. All norms and rules are very helpful to develop skills and internal virtues.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

there is nothing for dislike.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Sep 2024

Likes

It’s a very good company for fresher

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

It’s a good company for fresher

Work Details

Work policy: Depends on your performance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Oct 2023

Likes

Only the infrastructure

Dislikes

Fake hopes, false promises, favoritism and much more and apart from this their promotions are like ok we will promote uh within 9 months but we will not make ik documented then what the hell is the point of promotion this company is mess

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Aug 2023

Likes

Nothing is good

Dislikes

Everything is bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: Nothing

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Panchkula

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Sep 2023

Likes

Good environment

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It's good environment

Salary - Poor
Promotions - Poor

Customer Service Associate in Panchkula

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Mar 2023

Likes

I like nothing here

Dislikes

I dislike everything here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Panchkula

Full Time

Customer service associates Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Dec 2023

Likes

I like and enjoyed work with the Frontizo. I again want to do work with this if I get a chance.

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing to dislike.

Promotions - Poor

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Aug 2023

Likes

Nothing

Dislikes

Everything even the name

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 19 Feb 2023

Likes

Overall good environment

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Promotion chances are very less

Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Plot no 1 anantraj techpark sec 22 panchkula

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Oct 2024

Likes

Nothing

Dislikes

No work ethics followed here They hire anyone dont check there background their behavior their manners just hire anyone Even if a girl and a boy taljs regarding work , colleagues do soicy backbitching ...... No work ethics ....... Useless company

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Aug 2021

Likes

I just want to say my all requirements are full filled

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all is good and appreciated

Work Details

Awesome!

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Full Time

Social & Public Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jul 2023

Likes

Environment ,process, people

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

That I stayed very less time there

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Sep 2023

Likes

Everything's really good, as a fresher you won't feel a lot of pressure that's the best thing work pressure is really low

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary is very low

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mohali Chandigarh

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jun 2023

Likes

Amazing best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA not any dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in IT park panchkula

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jun 2022

Likes

The Cab service was good & they are taking responsibility to provide cab when an employee are feeling not well.

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

There was a contrct system for three months, I really don't like this tenure & salary hike for experienced person.

Job security - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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AmbitionBox has 30 Frontizo Business Services reviews submitted by Frontizo Business Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Frontizo Business Services is the right compa...Read more

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