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Dr ITM

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3.6

based on 154 Reviews

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Dr ITM Reviews

Updated 4 Mar, 2025
Overall Rating
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3.6/5
based on 154 reviews

negative trend 3% below industry's average

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Rating distribution

Category Ratings

3.5

Company culture

3.5

Work-life balance

3.5

Skill development

3.4

Work satisfaction

3.3

Job security

3.3

Salary

3.2

Promotions

What employees say about Dr ITM?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

82% employees reported

Rotational Shift

Rotational Shift

46% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

63% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

25 reviews

3.8
male

Rated by Men

120 reviews

Dr ITM is rated 3.6 out of 5 stars on AmbitionBox, based on 154 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Dr ITM is rated 3.6 out of 5 stars on AmbitionBox, based on 154 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.8
 â€˘ 59 Reviews
Sales & Business Development
2.3
 â€˘ 7 Reviews
BFSI, Investments & Trading
4.2
 â€˘ 6 Reviews
Teaching & Training
4.8
 â€˘ 4 Reviews
Human Resources
4.2
 â€˘ 4 Reviews
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154 reviews found

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Top Dr ITM Interview Questions

asked in Process Trainer interview
Q1. How many types of attrition is there?
View answer (1)
asked in Content Writer interview
Q2. What is the cut off?
View answer (1)

Get interview-ready with top interview questions

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asked in Assistant Manager interview
Q3. How good in ms excel or reporting?
View answer (1)
asked in Customer Support Executive interview
Q4. What do you know about social media?
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asked in Assistant Manager Operations interview
Q5. How to handle 10 center if your sitting is in one place?
View answers (2)
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Latest Dr ITM Employee Reviews

View all
Trainer in New Delhi
Banking Operations
4.0

  â€˘  posted on 04 Mar 2025

Team Lead in Jaipur
Customer Success
4.0

  â€˘  posted on 19 Feb 2025

Voice Process Executive in
Sound / Light / Technical Support
5.0

  â€˘  posted on 08 Feb 2025

Cce in Jaipur
Telecom
5.0

  â€˘  posted on 08 Feb 2025

Dislikes:
So far I haven't felt anything bad about the company. Whatever happened was very good.
Cce Executive in Noida
Management
1.0

  â€˘  posted on 06 Feb 2025

Dislikes:
  • Salary - Poor
  • Skill development - Poor
    • +4 more

Read Dr ITM Reviews based on designations

3.1
 Customer Care Executive

 (11)

3.8
 Cce Executive

 (6)

4.6
 Team Lead

 (5)

4.4
 Team Lead Operations

 (4)

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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for â‚ą7K due to urgency. Later, I moved to a gas station for â‚ą10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more
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Is Dr ITM a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 154 employee reviews, it's clear that most employees have an average experience working at Dr ITM. Company culture holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
How does Dr ITM’s employee rating compare to the industry average?
Dr ITM's employee rating of 3.6 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that Dr ITM faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Dr ITM performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Dr ITM pay their employees well?
According to AmbitionBox reviews, Dr ITM employees rate their salary and benefits at 3.3 out of 5, based on 154 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Dr ITM salaries here and to read reviews specifically about salary and benefits at Dr ITM, click here .
How is the work culture at Dr ITM?
Work culture at Dr ITM is rated 3.5 out of 5 by 154 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Dr ITM, click here .
How is the job security at Dr ITM?
Based on 154 reviews on AmbitionBox, Dr ITM employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Dr ITM. To read reviews about job security at Dr ITM, click here .
Is work from home available at Dr ITM?
According to AmbitionBox, 18% of Dr ITM employees work from home permanently, 82% work from the office, and undefined% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Dr ITM Reviews by Locations

Dr ITM Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 154 Dr ITM reviews submitted by Dr ITM employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dr ITM is the right company for you. 46% of employees reported the working... days at Dr ITM as Rotational Shift. 60% employees reported the work timings at Dr ITM as Flexible timing. Read more

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Dr ITM Salaries in India
Customer Care Executive
33 salaries
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â‚ą1 L/yr - â‚ą4 L/yr

Team Lead
23 salaries
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â‚ą2 L/yr - â‚ą4.5 L/yr

Quality Analyst
8 salaries
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â‚ą1.9 L/yr - â‚ą3.3 L/yr

Desktop Support Engineer
6 salaries
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â‚ą1.8 L/yr - â‚ą3 L/yr

Customer Support Executive
6 salaries
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â‚ą1.7 L/yr - â‚ą2 L/yr

Explore more salaries
Employee Benefits at Dr ITM
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
6 total responses
+1 more benefit
Compare Dr ITM with

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3.7
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