Dr ITM Customer Support Executive Interview Questions and Answers

Q1. Easy to crack be confident
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Q2. Geniune questions
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Q3. Salary expectation
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Q4. Immediate joining
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GK questions, aptitude ,constitution, current affairs

Q1. Tell me About your self ? Tell about India? Speak few words about corruption?
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Q2. Why should we hire you ?
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Q1. Why you do work in athena?
Ans. 
I work in athena because of its innovative solutions and strong reputation in the industry.
• I am passionate about working in a company that is at the forefront of healthcare technology.

• athena's commitment to improving patient care aligns with my own values and goals.

• The company's track record of success and positive customer feedback is impressive.

• I believe in the potential of athena's products to revolutionize the heal...read more
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Q1. Tell me something about customer service or sales products
Ans. 
Customer service is the provision of assistance and support to customers before, during, and after purchasing a product or service.
• Customer service is crucial for building and maintaining customer relationships.

• It involves addressing customer inquiries, resolving issues, and providing product information.

• Sales products refer to the goods or services being sold to customers.

• Sales executives play a key role in promoting ...read more
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Q1. Introduction questions
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Q2. What is qualification?
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Qualification refers to the skills, knowledge, experience, or credentials required for a specific job or role.
• Qualifications can include educational degrees, certifications, relevant work experience, and specific skills.

• For a Customer Support Executive role, qualifications may include excellent communication skills, problem-solving abilities, and experience in customer service.

• Some companies may require a bachelor's de...read more
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Q1. Tell me about yourself
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Q2. Why you want to do job
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Q3. What experience do you have
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Q4. Tell me about family
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Q5. Which company you work
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Q6. How to handle the customer
Ans. 
Handle customers with empathy, patience, and effective communication.
• Listen actively to understand the customer's issue

• Show empathy and understanding towards the customer's situation

• Communicate clearly and effectively to provide solutions

• Remain calm and patient, even in challenging situations

• Follow up with the customer to ensure satisfaction
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Q7. Tell me about you self
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Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it
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Q9. Walk to the office how much time it will be taken
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Q1. Tell me about your self? Qualifications? Why to do Bpo & what is bpo?
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Q1. Are you comfortable in domestic language? How much language you know? Hindi is must And the interview questions is easy You can crack easily
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Q1. Tell me about yourself
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Q1. Tell me about yourself
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Simple English questions were asked there. It was very simple

Q1. Tell me about your self
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Q2. Why you want to join this job
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