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Dr ITM Customer Care Executive Reviews

based on 18 reviews
Updated 25 Apr, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.1

Work-Life balance

2.9

Salary & Benefits

2.9

Company culture

2.8

Skill development

2.8

Work Satisfaction

2.4

Promotions/Appraisal

Top Mentions in Dr ITM Customer Care Executive Reviews

18 reviews found

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People also ask about Dr ITM's Customer Care Executives

Is Dr ITM a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 18 employee reviews, it's clear that most customer care executives have an average experience working at Dr ITM. Job Security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does Dr ITM pay their Customer Care Executives well?
According to AmbitionBox reviews, Dr ITM customer care executives rate their salary and benefits at 2.9 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Dr ITM's customer care executives salaries here and to read reviews specifically about salary and benefits at Dr ITM for customer care executives, click here.
How is the work culture at Dr ITM for Customer Care Executives?
Work culture at Dr ITM for customer care executives is rated 2.9 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Dr ITM for customer care executives, click here.
How is the job security at Dr ITM for Customer Care Executives?
Based on 18 reviews on AmbitionBox, Dr ITM's customer care executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Dr ITM for customer care executives, click here.

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Gender Based Ratings for Dr ITM Customer Care Executive

based on 16 reviews
3.2
Rated by 7 Women

Rated 3.3 for Job Security and 2.8 for Work-Life Balance

women
4.8
Rated by 9 Men

Rated 4.8 for Work-Life Balance and 4.8 for Salary & Benefits

men

Working Days for Dr ITM Customer Care Executive

based on 18 reviews
Rotational Shift
74%
Monday to Saturday
13%
Other
13%

Work Timings for Dr ITM Customer Care Executive

based on 18 reviews
Flexible timing
Strict (3pm - 12pm)
Strict (6pm - 3am)
56%
7%
7%
30% employees reported other strict timings

Shift Timings for Dr ITM Customer Care Executive

based on 18 reviews
Night shift
Day shift
50%
50%

Business Travel for Dr ITM Customer Care Executive

based on 18 reviews
No travel
75%
Within city
25%
Dr ITM Customer Care Executive Salary
based on 32 salaries
₹1 L/yr - ₹4 L/yr
22% less than the average Customer Care Executive Salary in India
View more details
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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