Dr ITM is rated
3.2 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Dr ITM is rated
3.2 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Dr ITM Customer Care Executive Reviews
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18 reviews found
Sort by:
Popular
Customer Care Executive in
Mohali
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Feb 2024
Likes
WOrst & Too much bad company
Dislikes
Salary nahi dete Hain...3-3 mhine ki rok ke rakhte Hain..or 1 din ki bhi chutti NAHI hai
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Sep 2023
Likes
Good company and well mannered staff. Our assistant manager was a mind-blowing person they always support us and every time they save our job if we create any mess in work. Mr. Ajay rathore was also fight with our client and quality staff to save our job.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gwalior
Full Time
·
All Store Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2021
Likes
Good work environment and culture
Dislikes
There is a lot of politics and the management does not address our issues. salary decent but career growth is slow.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
67 sector,mohali
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 23 Jul 2023
Likes
colleagues are very nice
Dislikes
Management is not good,late night shifts,no cab facility.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Sector 67 it park Mohali punjab
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 Aug 2023
Likes
Job security and no salary hold
Dislikes
Sift management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida sec 62
Full Time
·
Inbound Process Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2022
Likes
Yes love it
Dislikes
Salary not good
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida sector 62
Full Time
·
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
It is a good place to start your career
Dislikes
There are a lot of politics but management is good
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Dr ITM.
Customer Care Executive in
Mohali
Advisory Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Job security 80,%and work culture is good but management is ok ok company policies is good
Dislikes
I dislike this point of menagement no salary increase ment
Work Details
Dr ITM job experience is good because that was my first job in bpo
I have not good experience regarding official work but my colleague was really helpful
Dislikes
I don't like management as well they are not giving complete salary
Work Details
Worst experience
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Jaipur
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Nov 2020
Likes
This company is a startup company and company has no confirm policy for there employees.
Dislikes
There is nothing to like this company I am just pass my time and looking for new job.
Work Details
Not good company policy is not good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mohali
Call centre Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Oct 2020
Likes
Good work premises
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Jaipur
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2018
Likes
This company is so good All staff is very good
Dislikes
In this company, a new joining employer gets the same salaries as the one meets the Old Employer, it does not have the importance of being his senior......
Work Details
Work process is so good....I got to learn a lot from here...
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jaipur
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Nov 2018
Likes
Good job
Dislikes
Good
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Sec-62
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2022
Likes
Average And good company
Dislikes
Company policy. Leave policy
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive
Dr.ITM Limited Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jul 2018
Likes
Costumer Handling
Dislikes
No
Work Details
May work is costumer handling only
Work timings: Flexible Timings
Employee Benefits
Maximum benifit
Customer Care Executive in
Vadodara
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2018
Likes
Everything is good for work.
Dislikes
Nothing
Work Details
Customer support for his problem about sim network or issues
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Dr ITM's Customer Care Executives
Is Dr ITM a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 18 employee reviews, it's clear that most customer care executives have an average experience working at Dr ITM. Job Security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does Dr ITM pay their Customer Care Executives well?
According to AmbitionBox reviews, Dr ITM customer care executives rate their salary and benefits at 2.9 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Dr ITM's customer care executives salaries here and to read reviews specifically about salary and benefits at Dr ITM for customer care executives, click here.
How is the work culture at Dr ITM for Customer Care Executives?
Work culture at Dr ITM for customer care executives is rated 2.9 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Dr ITM for customer care executives, click here.
How is the job security at Dr ITM for Customer Care Executives?
Based on 18 reviews on AmbitionBox, Dr ITM's customer care executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Dr ITM for customer care executives, click here.
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