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Frontizo Business Services Customer Service Executive Reviews

Updated 14 Dec, 2024

Overall Rating

3.4/5

based on 16 reviews

Rating distribution

5

5 (31.3%)

4

6 (37.5%)

3

0 (0%)

2

0 (0%)

1

5 (31.3%)

Category Ratings

4.5

Salary

4.1

Skill development

3.5

Company culture

3.5

Job security

3.5

Work satisfaction

3.0

Promotions

2.8

Work-life balance

What employees say about Frontizo Business Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

54% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

5 reviews

3.7

Rated by Men

10 reviews

Frontizo Business Services is rated 3.4 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more

Frontizo Business Services is rated 3.4 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Customer Service Executive in Chandigarh

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 04 May 2024

Likes

a good company for your part time jobs work life balance is terrible your personal life will be no more. In short if you need money and job for short time this is best company in tricity.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Everything is good apart from work life balance.

Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Panchkula

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Dec 2024

Likes

It was great experience working in Frontizo

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Na

Customer Service Executive in Panchkula

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jan 2024

Likes

Best working place ❤️

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing all is perfect😊

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Panchkula

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jan 2024

Likes

incentive and salary is good

Salary - Excellent

Dislikes

there is no growth and the environment is not soo good GRPM treats you like a machine

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Panchkula

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 19 Sep 2023

Likes

NA ........

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

N. A No words

Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read Frontizo Business Services Customer Service Executive Reviews based on locations

3.5

Panchkula

(11)

Customer Service Executive in Panchkula

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 May 2023

Likes

I really like the wrok environment

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

i don't like cab facilities bcz on my location they were unable to provide me cab and they gave me night shift thats why i had to left job

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chandigarh

Full Time

·

Customer Success Department

1.0

posted on 03 Jan 2024

Overall Rating

Bad

You are reading trusted reviews. Keep reading to find out more about Frontizo Business Services.

Customer Service Executive in Panchkula

Sales & Marketing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 16 Nov 2022

Likes

Great company to explore yourself

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Stritct working time

Work Details

Work days: Monday to Friday (Strict Timings)

Discover interview dos and don'ts from real experiences

Customer Service Executive in Panchkula

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Oct 2022

Likes

Earlier the company was good

Dislikes

Every time they pressurized the agent and treat them like a labour

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Service Executive in Panchkula

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Nov 2021

Likes

Na

Salary - Excellent

Dislikes

Partiality should b avoided.

Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Fine

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Behind Nada sahaab Gurudwara.

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 May 2022

Likes

Worst company ever.

Dislikes

Everything. Worst manager is Swastika Lakhanpal

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst manager Swastika lakhanpal

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Panchkula

Csa Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Jan 2022

Likes

Company environment is very good and staff is very cooperative

Salary - Good
Company culture - Good

Dislikes

Only some calls irritate me

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Bangalore / Bengaluru

Customer support executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Apr 2020

Likes

The best company I have worked for they will never let you bear any loss. Your job is safe. Work culture can never be compared to others as it was lik going to college and enjoying. Little bit of politics depends on the managers. Miss working there.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is awesome except for few managers.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Panchkula

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jul 2020

Likes

All well

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Customer service agent passing basic info to customers

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Panchkula

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

2.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 12 Mar 2020

Likes

Supporting staff

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work-life balance - Excellent

Dislikes

Less sallary

Salary - Poor
Work satisfaction - Poor

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Bangalore / Bengaluru

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2021

Likes

Friendly work atmosphere

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Very good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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More about working at Frontizo Business Services

HQ - Bangalore/Bengaluru, Karnataka, India
BPO
51-200 Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Frontizo Business Services reviews submitted by Frontizo Business Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Frontizo Business Services is the right compa...ny for you. 50% of employees reported the working days at Frontizo Business Services as Rotational Shift. 54% employees reported the work timings at Frontizo Business Services as Flexible timing. Read more

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Frontizo Business Services Customer Service Executive Reviews

Frontizo Business Services Office Photos

Frontizo Business Services Customer Service Executive Salary

based on 38 salaries

₹1.5 L/yr - ₹4 L/yr

20% less than the average Customer Service Executive Salary in India

View more details

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