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Frontizo Business Services
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I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 5 interview rounds.
I was interviewed before Mar 2024.
I have over three years of experience in customer service, focusing on resolving issues and enhancing customer satisfaction.
Worked at XYZ Corp as a Customer Service Representative, handling over 50 calls daily.
Implemented a new ticketing system that reduced response time by 30%.
Trained new hires on customer interaction best practices, improving team performance.
Received 'Employee of the Month' for exceptional customer
I bring a unique blend of skills, experience, and passion for customer service that aligns perfectly with your company's values.
Proven track record in customer service: In my previous role, I consistently achieved a 95% customer satisfaction rating.
Strong communication skills: I effectively resolved customer issues by actively listening and providing clear solutions.
Adaptability: I thrive in fast-paced environments, qu...
I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.
Top trending discussions
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Sales is the process of selling products or services to customers in exchange for money.
Sales involves identifying potential customers and their needs
It also involves promoting and demonstrating the benefits of the product or service
Closing the sale by convincing the customer to make a purchase
Following up with customers to ensure satisfaction and encourage repeat business
Examples include selling cars, insurance polici
E-commerce refers to buying and selling of goods and services online.
E-commerce involves online transactions through websites or mobile apps.
It eliminates the need for physical stores and allows businesses to reach a wider audience.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers to customers.
Online shopping is the process of buying goods or services over the internet.
Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Popular online shopping websites include Amazon, eBay, and Walmart.
Online shopping has become increasingly popular due to its convenience and accessibility.
Payment methods f...
E-commerce sites are online platforms where you can buy and sell products and services.
Amazon - one of the largest e-commerce sites in the world
eBay - an online auction and shopping website
Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services
Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
based on 2 interviews
Interview experience
based on 10 reviews
Rating in categories
Customer Service Associate
64
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
41
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
38
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Manager
25
salaries
| ₹0 L/yr - ₹0 L/yr |
C.S.A
21
salaries
| ₹0 L/yr - ₹0 L/yr |
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