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3.2

based on 174 Reviews

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Frontizo Business Services Customer Support Associate Interview Questions and Answers

Updated 27 Mar 2025

Frontizo Business Services Customer Support Associate Interview Experiences

2 interviews found

Customer Support Associate Interview Questions & Answers

user image Anonymous

posted on 13 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Salary discussion
    • Add your answer
Round 2 - Operation 1 

(3 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Past experience
    • Add your answer
  • Q3. Why leave the organisation
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. What u do in last company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare introduce yourself and experience only

Customer Support Associate Interview Questions & Answers

user image sarita verma

posted on 27 Mar 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Short term and long term goals
    • Add your answer
  • Q2. Experience and knowledge
    • Add your answer
  • Q3. What's your expectations with the company
  • Ans. 

    I expect to grow professionally while contributing to a positive customer experience and team success.

    • Opportunities for professional development, such as training programs or workshops.

    • A collaborative work environment where team members support each other.

    • Clear communication from management regarding company goals and expectations.

    • Recognition for hard work and contributions to the team.

    • A focus on customer satisfaction,

    • Answered by AI
    Add your answer
  • Q4. Sellary expections
    • Add your answer
  • Q5. Comfortable with rotational shift and week offs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Company and work life is good but some seniors and manager are so rude

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Top trending discussions

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Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 9 Aug 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why do you want this job?
    • Add your answer
  • Q3. What are your likes and dislikes?
    • Add your answer
Round 3 - Interview on call 

(1 Question)

  • Q1. What are your short term goals and long term goals?
    • Add your answer
Round 4 - Versant 

(2 Questions)

  • Q1. Listening and speaking test
    • Add your answer
  • Q2. This was a computerized test
    • Add your answer
Round 5 - HR 

(2 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Are you ok with rotational shifts?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be honest
Show your motivation and interest.

Customer Support Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 18 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just need to have good communication skills but the pay is low

Customer Support Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 20 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Discussed about Current affairs?

Round 2 - HR 

(1 Question)

  • Q1. What was your hobbies? How you describe your travel experience?like that.
    • Add your answer

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 17 May 2021

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Same question were asked by the operation manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 4 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Sep 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Slef introduction why you are interested in this job
    • Add your answer
  • Q2. Are you flexible for rotational shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't fear be humble honest and crack your interview with your communication skills

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 12 May 2021

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Will ask to talk on any topic in Hindi & English languages
    • Add your answer
  • Q2. If u are experienced u need to share the work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , Talk what ever u know ,

Customer Care Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 30 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test is the main thing they will conduct

Round 2 - HR 

(2 Questions)

  • Q1. They will ask you to speak and they will analyse your communication skills
    • Add your answer
  • Q2. They will ask about your previous experience and analyze your skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for HRH Next Services Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Just be confident that's enough
More about working at Frontizo Business Services

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services Customer Support Associate interview?
Frontizo Business Services interview process usually has 2 rounds. The most common rounds in the Frontizo Business Services interview process are HR and One-on-one Round.
How to prepare for Frontizo Business Services Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are Bpo Voice, Call Center Operations, Customer Service, Domestic BPO and English.

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Frontizo Business Services Interviews By Designations

Interview Questions for Popular Designations

Frontizo Business Services Customer Support Associate Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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Frontizo Business Services Customer Support Associate Salary
based on 7 salaries
₹2 L/yr - ₹3.3 L/yr
11% less than the average Customer Support Associate Salary in India
View more details

Frontizo Business Services Customer Support Associate Reviews and Ratings

based on 7 reviews

3.1/5

Rating in categories

2.7

Skill development

2.6

Work-life balance

2.4

Salary

3.4

Job security

3.3

Company culture

2.2

Promotions

2.5

Work satisfaction

Explore 7 Reviews and Ratings
Frontizo Business Services Salaries in India
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