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Frontizo Business Services Customer Service Executive Interview Questions and Answers

Updated 21 Aug 2023

Frontizo Business Services Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 21 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Intro, Tell about yourself Your education,Your experiences.
    • Add your answer
  • Q2. Your hobbies and your goals.
    • Add your answer
  • Q3. Before you joining you have to search for that company and check reviews of pervious or present agents.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your resume up to date and answer all the question calmly which asked from HR or other company seniors.

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Do you have any experience?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 17 May 2021

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 19 May 2021

Interview Questionnaire 

1 Question

  • Q1. Assessments will be based on communication testing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clear and calm.

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Same question were asked by the operation manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions & Answers

Data Entry user image Pooja Sharma

posted on 13 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
    • Add your answer
  • Q2. Dislike and like about your job profile
    • Add your answer
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 28 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Ne confident and good communication skills
    • Add your answer
  • Q2. Tell about the previous company
  • Ans. 

    I worked at XYZ Company, a leading telecommunications company.

    • XYZ Company is known for its excellent customer service and innovative products.

    • I was responsible for handling customer inquiries and resolving issues.

    • I received positive feedback from customers for my prompt and efficient assistance.

    • I also collaborated with other departments to ensure smooth operations and customer satisfaction.

    • For example, I worked closely...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

VOIZ user image Anonymous

posted on 30 Aug 2022

I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you and what is your qualities which attracts us
  • Ans. 

    I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.

    • Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.

    • Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.

    • Customer-centric approach: I priorit...

    • Answered by AI
    Add your answer
  • Q2. How will you handle an irritated customer if we will hire you fir the role
  • Ans. 

    I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.

    • Listen attentively to the customer's complaint without interrupting

    • Show empathy and understanding towards their frustration

    • Apologize for any inconvenience caused and take responsibility

    • Offer a solution or alternatives to resolve their issue

    • Ensure the customer is satis...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for VOIZ Customer Care Executive interview:
  • Communication Skills
  • Problem Solving
  • Empathy
  • Fluency
  • English Language
  • English Typing
  • Patience
  • Listening
Interview preparation tips for other job seekers - Don't hesitate to answer Politely answer all the questions believe me the interview is so easy What you should need is just to make a mind set to clear it and the mentors are also very friendly and they never make a feel uncomfortable during interview and also on the job

Customer Care Executive Interview Questions & Answers

Mas Callnet user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. ABOUT YOUR SELF
    • Add your answer
  • Q2. What is your name
    • Add your answer
  • Q3. Where are you from
    • Add your answer
  • Q4. Your last company
    • Add your answer
  • Q5. What is Your hobbies
    • Add your answer

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 21 Jul 2021

I applied via Apna Jobs and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Why you want to join cogent hub?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and relax it's gonna be easy.
More about working at Frontizo Business Services

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services Customer Service Executive interview?
Frontizo Business Services interview process usually has 2 rounds. The most common rounds in the Frontizo Business Services interview process are Resume Shortlist and HR.
How to prepare for Frontizo Business Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are Customer Handling, BPO, Customer Service, Customer Relationship and CSA.

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Frontizo Business Services Interviews By Designations

Interview Questions for Popular Designations

Frontizo Business Services Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Frontizo Business Services Customer Service Executive Salary
based on 37 salaries
₹1.5 L/yr - ₹4.5 L/yr
15% less than the average Customer Service Executive Salary in India
View more details

Frontizo Business Services Customer Service Executive Reviews and Ratings

based on 17 reviews

3.6/5

Rating in categories

4.2

Skill development

3.1

Work-life balance

4.5

Salary

3.7

Job security

3.7

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 17 Reviews and Ratings
Frontizo Business Services Salaries in India
Customer Service Associate
65 salaries
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₹1.2 L/yr - ₹5 L/yr

Customer Care Executive
43 salaries
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₹1.1 L/yr - ₹3.6 L/yr

Customer Service Executive
37 salaries
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₹1.5 L/yr - ₹4.5 L/yr

Team Manager
25 salaries
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₹8.3 L/yr - ₹11.6 L/yr

C.S.A
21 salaries
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₹1.5 L/yr - ₹3.6 L/yr

Explore more salaries
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