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Cherry E Commerce Services Interview Questions and Answers

Updated 30 Jun 2022

Cherry E Commerce Services Interview Experiences

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3 interviews found

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Please tell about your most difficult experience of training or managing a team in about 300-500 words.
  • Q2. What is the difference between good and great customer service? Please explain in 4-6 lines.
  • Ans. 

    Great customer service goes above and beyond to exceed customer expectations, while good customer service meets basic needs and expectations.

    • Good customer service focuses on resolving customer issues and providing satisfactory solutions.

    • Great customer service anticipates customer needs and proactively offers personalized solutions.

    • Good customer service is responsive and timely in addressing customer inquiries and conce...

  • Answered by AI
  • Q3. What according to you makes a good candidate for this position?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is generic but centers more around situation handling, multi tasking, micro managing, team handling and inter departmental coordination.
Please be thorough with your CV and quote examples for the above. Please be aware of the relevant jargons related to the industry but don't over use them. In the end, show interest and ask relevant questions about your potential employer.

Technical/Process Trainer Interview Questions asked at other Companies

Q1. What is the difference between good and great customer service? Please explain in 4-6 lines.
View answer (3)

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. What is t
  • Ans. 

    The question is incomplete. Please provide more information.

    • Please provide more context for the question.

    • Without additional information, it is impossible to provide an answer.

    • Kindly clarify the question.

  • Answered by AI
  • Q2. What is your relevant qualification?
  • Ans. Graduation in English Language and Master in Arabic Language
  • Answered Anonymously
  • Q3. What kind of experience do you have?
  • Ans. I have data typing experience for about two years
  • Answered Anonymously
  • Q4. Can you work under pressure
  • Ans. Of course I know how to work under pressure.
  • Answered Anonymously
  • Q5. Are you ready to work in rotational shift of 24/7
  • Ans. Yes I am ready to work in night shift too
  • Answered Anonymously
  • Q6. Are you ready to relocate
  • Ans. Yes I am ready to relocate.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - That was nice to attain Interview but to be honest I'm very dissatisfied to work in such so called company.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Test is regarding handing customer's queries to provide resolution.

Round 2 - HR 

(1 Question)

  • Q1. About Introduction, qualifications and work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are serious about work and punctual. This job is for you.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Sell me this phone
  • Ans. 

    I would highlight the phone's sleek design, advanced features, and competitive pricing to appeal to the customer's needs and preferences.

    • Emphasize the phone's sleek and modern design to attract the customer visually.

    • Highlight the advanced features such as high-quality camera, long battery life, and fast processor to showcase its capabilities.

    • Mention the competitive pricing compared to other similar phones in the market...

  • Answered by AI
  • Q3. Tell me aboutDelhi
  • Ans. 

    Delhi is the capital city of India, known for its rich history, diverse culture, and bustling markets.

    • Delhi is divided into two parts - Old Delhi and New Delhi

    • It is home to several historical monuments like the Red Fort, Qutub Minar, and India Gate

    • Delhi is a major hub for shopping, with markets like Chandni Chowk and Connaught Place attracting tourists and locals alike

    • The city has a vibrant food scene, offering a varie...

  • Answered by AI
  • Q4. Are women safe in delhi
  • Ans. 

    Women's safety in Delhi is a complex issue with varying opinions and experiences.

    • Women in Delhi face safety concerns due to high rates of crimes like sexual harassment, assault, and rape.

    • There have been incidents of high-profile cases that have brought attention to the issue of women's safety in the city.

    • However, there are also initiatives and efforts being made to improve safety for women in Delhi, such as increased p...

  • Answered by AI
  • Q5. Salay expections

Interview Preparation Tips

Interview preparation tips for other job seekers - Best to be preparyfor everything
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General English ,computer basic reasoning

Round 3 - HR 

(2 Questions)

  • Q1. From Resume , tell something about your self
  • Q2. Subject questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently and be confident
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Instahyre and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Language known technical
Round 2 - HR 

(1 Question)

  • Q1. Tell about your self
Round 3 - HR 

(1 Question)

  • Q1. Tell about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice working environment
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce urself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Group Discussion 

Financial Analysis in the current market

Interview Preparation Tips

Topics to prepare for VOIZ Consultant interview:
  • Current affairs
  • Soft Skills
  • Finance
Interview preparation tips for other job seekers - Be prepared and updated regarding the industry in which you are seeking an opportunity .
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your understanding of sales?
  • Ans. 

    Sales is the process of identifying, attracting, and converting potential customers into actual buyers of a product or service.

    • Sales involves building relationships with customers to understand their needs and provide solutions.

    • It requires effective communication and persuasion skills to convince customers to make a purchase.

    • Sales also involves setting and achieving targets, negotiating deals, and closing sales.

    • Success...

  • Answered by AI
  • Q2. What is B2B sales
  • Ans. 

    B2B sales refers to business-to-business sales, where companies sell products or services to other businesses rather than individual consumers.

    • Involves selling products or services to other businesses

    • Focuses on building relationships with other companies

    • Often involves longer sales cycles and larger deal sizes

    • Examples include selling software to a company for their internal use or providing consulting services to a busi

  • Answered by AI
  • Q3. Rate your languages on a scale of 1 to10 according to your skills
  • Ans. 

    I would rate my language skills as follows: English - 9, Spanish - 7, French - 5.

    • English - 9: Fluent in speaking, writing, and comprehension

    • Spanish - 7: Can hold conversations and understand most content

    • French - 5: Basic understanding, can communicate simple phrases

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would advise against working with this company, as it has been described as a pathetic workplace where managers misuse their authority, making employees work excessively without any days off.

I applied via Walk-in and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
  • Ans. Be confident and tell them about your self
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and smile and give the answers politely

Cherry E Commerce Services Interview FAQs

How many rounds are there in Cherry E Commerce Services interview?
Cherry E Commerce Services interview process usually has 2 rounds. The most common rounds in the Cherry E Commerce Services interview process are Aptitude Test and HR.
How to prepare for Cherry E Commerce Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cherry E Commerce Services. The most common topics and skills that interviewers at Cherry E Commerce Services expect are Customer Service, Technical Support, customer support, Arabic and SEO.

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Cherry E Commerce Services Reviews and Ratings

based on 34 reviews

2.2/5

Rating in categories

2.2

Skill development

1.9

Work-life balance

2.1

Salary

1.7

Job security

2.3

Company culture

1.7

Promotions

2.0

Work satisfaction

Explore 34 Reviews and Ratings
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