Upload Button Icon Add office photos

Filter interviews by

Cherry E Commerce Services Technical/Process Trainer Interview Questions and Answers

Updated 19 Feb 2021

Cherry E Commerce Services Technical/Process Trainer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Please tell about your most difficult experience of training or managing a team in about 300-500 words.
  • Q2. What is the difference between good and great customer service? Please explain in 4-6 lines.
  • Ans. 

    Great customer service goes above and beyond to exceed customer expectations, while good customer service meets basic needs and expectations.

    • Good customer service focuses on resolving customer issues and providing satisfactory solutions.

    • Great customer service anticipates customer needs and proactively offers personalized solutions.

    • Good customer service is responsive and timely in addressing customer inquiries and conce...

  • Answered by AI
  • Q3. What according to you makes a good candidate for this position?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is generic but centers more around situation handling, multi tasking, micro managing, team handling and inter departmental coordination.
Please be thorough with your CV and quote examples for the above. Please be aware of the relevant jargons related to the industry but don't over use them. In the end, show interest and ask relevant questions about your potential employer.

Tell us how to improve this page.

People are getting interviews through

based on 1 Cherry E Commerce Services interview
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Interview Questions from Similar Companies

Amazon Interview Questions
4.1
 • 4.9k Interviews
Flipkart Interview Questions
4.0
 • 1.3k Interviews
BigBasket Interview Questions
3.9
 • 344 Interviews
Myntra Interview Questions
4.0
 • 205 Interviews
Nykaa Interview Questions
3.5
 • 111 Interviews
Data Entry Interview Questions
4.1
 • 94 Interviews
Snapdeal Interview Questions
3.9
 • 74 Interviews
Pepperfry Interview Questions
3.3
 • 31 Interviews
View all
Customer Service Executive
12 salaries
unlock blur

₹2 L/yr - ₹7.1 L/yr

Customer Support Executive
8 salaries
unlock blur

₹2.2 L/yr - ₹4.5 L/yr

Senior Customer Service Executive
7 salaries
unlock blur

₹3 L/yr - ₹4.1 L/yr

Portuguese Language Expert
5 salaries
unlock blur

₹6 L/yr - ₹8 L/yr

Senior Customer Support Executive
5 salaries
unlock blur

₹2.7 L/yr - ₹4.8 L/yr

Explore more salaries
Compare Cherry E Commerce Services with

Flipkart

4.0
Compare

Amazon

4.1
Compare

Snapdeal

3.9
Compare

Paytm Mall

3.6
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview