Technical/Process Trainer Interview Questions and Answers

Great customer service goes above and beyond to exceed customer expectations, while good customer service meets basic needs and expectations.

• Good customer service focuses on resolving customer issues and providing satisfactory solutions.

• Great customer service anticipates customer needs and proactively offers personalized solutions.

• Good customer service is responsive and timely in addressing customer inquiries and concerns.

• Great customer service creates memorable experiences a...read more

BSVI petrol & diesel vehicles have different fuel compositions & emission standards. Components vary based on vehicle type.

• BSVI petrol vehicles have lower sulfur content in fuel compared to diesel vehicles

• Diesel vehicles have higher fuel efficiency and torque compared to petrol vehicles

• Components in petrol vehicles include spark plugs, fuel injectors, and carburetors

• Components in diesel vehicles include fuel injectors, glow plugs, and turbochargers

Power flow in AT transmission on planetary gear sets is controlled by clutches and brakes.

• Power from the engine is transferred to the torque converter

• The torque converter drives the input shaft of the transmission

• The planetary gear sets control the power flow to the output shaft

• Clutches and brakes are used to engage and disengage the planetary gear sets

• The final output is determined by the combination of gear sets and clutches/brakes engaged

Transmission types, working principles, major problems, and rectification methods.

• Transmission types include manual, automatic, CVT, DCT, etc.

• Working principle involves transferring power from the engine to the wheels.

• Major problems include slipping, overheating, and fluid leaks.

• Rectification methods include replacing worn-out parts, adjusting fluid levels, and repairing leaks.

The four types of transmission as per driver demand are manual, automatic, semi-automatic, and continuously variable transmission (CVT).

• Manual transmission requires the driver to manually shift gears using a clutch and gear stick.

• Automatic transmission shifts gears automatically without the need for driver input.

• Semi-automatic transmission combines elements of both manual and automatic transmission.

• CVT uses a belt and pulley system to provide an infinite number of gear ratios...read more