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Kserve Bpo Customer Service Manager Interview Questions and Answers

Updated 29 May 2022

1 interview found

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I applied via Apna Jobs and was interviewed before May 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Normal question. Tell me about yourself. Previous job experience. Sell a product. To check ur communication.

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it's a good company if you go in a good process. There are many process in this company.

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we recruit you
  • Q3. What is your strength
  • Q4. What is your weakness
  • Q5. Tell about your previous experience
2

Assignment Round

Given 20 question and 1 hr time

3

Technical Round (3 Questions)

  • Q1. Do you know about SAP
  • Q2. How would you rate yourself for excel
  • Q3. What is indexing in excel

Interview Preparation Tips

Interview preparation tips for other job seekers - Given all answers, but they are expecting low budget candidates

Skills evaluated in this interview

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Bref about home town or Bangalore

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell about your self
  • Q2. Why u choose this line

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (5 Questions)

  • Q1. ABOUT YOUR SELF
  • Q2. What is your name
  • Q3. Where are you from
  • Q4. Your last company
  • Q5. What is Your hobbies
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. How to handle the customer anger
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self introduction
2

One-on-one Round (1 Question)

  • Q1. Product knowledge,customer handling skills and aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Be courteous ,flexible and professional
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Tell me about your self?
  • Q2. Why we should hire your?
  • Q3. Why you want to work in our company?
3

Technical Round (2 Questions)

  • Q1. How long you work in our company?
  • Q2. Tell me about your self?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

Paragraph writing on any topic.

3

Technical Round (1 Question)

  • Q1. Typing test and check basis knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Born for reality. Give best in doing everything. God bless 🙏
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Ne confident and good communication skills
  • Q2. Tell about the previous company

Kserve Bpo Interview FAQs

How many rounds are there in Kserve Bpo Customer Service Manager interview?
Kserve Bpo interview process usually has 2 rounds. The most common rounds in the Kserve Bpo interview process are Resume Shortlist and HR.

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Kserve Bpo Customer Service Manager Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

4.0

Skill development

5.0

Work-Life balance

3.0

Salary & Benefits

3.0

Job Security

5.0

Company culture

1.0

Promotions/Appraisal

5.0

Work Satisfaction

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