i
Conneqt Business Solutions
Filter interviews by
I was interviewed in Sep 2022.
The transition cycle involves planning, design, testing, implementation, and post-implementation review.
The planning phase involves identifying the scope, objectives, and resources required for the transition.
The design phase involves creating a detailed plan for the transition, including timelines and milestones.
The testing phase involves testing the new system or process to ensure it meets the requirements and is fun...
Top trending discussions
I was interviewed in Aug 2020.
posted on 2 Jul 2024
I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.
Experienced operations professional with a proven track record of leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.
Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.
Both attrition and shrinkage can have a negative impact on operational efficiency ...
Experienced operations professional with a proven track record in leading teams to success.
Over 5 years of experience in operations management
Strong leadership skills with a focus on team development
Implemented process improvements resulting in increased efficiency
Excellent communication and problem-solving abilities
BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.
Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.
These KPIs help BPO companies track and improve their operational e...
posted on 17 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.
Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.
Responsible for overseeing daily operations and ensuring smooth workflow
Managing and leading a team of employees
Setting goals and targets for the team
Monitoring performance and providing feedback
Implementing strategies to improve efficiency and productivity
Handling escalated issues and re...
Prefer some aptitude test
posted on 9 Apr 2024
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
posted on 20 Aug 2023
I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Question framed on Maths And Health Insurance. Regarding Proc codes
posted on 6 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Easy and comfortable test
Discussion about salary
I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.
Accounting questions
based on 2 reviews
Rating in categories
Customer Care Executive
3.6k
salaries
| ₹0.4 L/yr - ₹5.1 L/yr |
Customer Service Executive
1.6k
salaries
| ₹1 L/yr - ₹4.6 L/yr |
Team Lead
1.3k
salaries
| ₹1.2 L/yr - ₹6.5 L/yr |
Senior Customer Service Executive
926
salaries
| ₹1 L/yr - ₹4.6 L/yr |
Customer Service Associate
741
salaries
| ₹1 L/yr - ₹4.2 L/yr |
Firstsource Solutions
WNS
HGS
Sutherland Global Services