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Conneqt Business Solutions
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Conneqt Business Solutions Sr.CCE Interview Questions and Answers
Conneqt Business Solutions Sr.CCE Interview Experiences
3 interviews found
Selected
I applied via Walk-in
(2 Questions)
- Q1. Tq for giving this opportunity
- Q2. Q fir giving opportunity
Interview Preparation Tips
- About school days
(2 Questions)
- Q1. What do you mean by customer support
- Ans.
Customer support refers to the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, resolving issues, and providing guidance.
It includes offering technical support, troubleshooting, and product information.
Customer support can be provided through various channels such as phone, email, chat, and social media.
Good customer support leads to customer...
- Q2. How you will handle angry customer
- Ans.
Listen to their concerns, empathize with them, remain calm, offer solutions, follow up.
Listen actively to the customer's concerns without interrupting.
Empathize with the customer by acknowledging their feelings.
Remain calm and composed, even if the customer is being aggressive.
Offer solutions or alternatives to address the customer's issue.
Follow up with the customer to ensure their satisfaction and resolve any remaini
(2 Questions)
- Q1. Tell me About yourself
- Q2. What is your salary expectations
Pratik dhotre
I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. Tell me about yourself.
(1 Question)
- Q1. 1. Tell me about yourself ? 2. Why should we hire you ? 3. Sell me this pen ?
Interview Preparation Tips
Know your career goals.
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Interview questions from similar companies
Selected
I was interviewed in Dec 2024.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What was you job tol in last company.
(2 Questions)
- Q1. How was your day today
- Ans.
My day was productive and busy with back-to-back meetings and tasks.
Had multiple meetings with different teams
Completed several tasks on deadline
Received positive feedback from a client
Had a team lunch to celebrate a colleague's birthday
- Q2. Tell us about yourself
- Ans.
I am a dedicated and experienced customer service professional with a strong background in resolving customer issues and providing excellent support.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and resolving technical issues
Received multiple awards for outstanding customer service performance
Interview Preparation Tips
Senior Customer Service Representative Interview Questions & Answers
Conduent
Anonymous
posted on 30 Sep 2023
I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Self introduction with manager
I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.
(2 Questions)
- Q1. First round was assesment
- Q2. Communication (chat)
The question given by them are very interesting. And HR department is pretty awesome.
(1 Question)
- Q1. Waiting for operational round
Interview Preparation Tips
You just need to focus on your grammer and English speaking
(3 Questions)
- Q1. He will give any topic on which you will have to discuss
- Q2. For example environment global warming traffic etc
- Q3. Any topic which is related to any political party or social issues
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Question framed on Maths And Health Insurance. Regarding Proc codes
(2 Questions)
- Q1. Introduction yourself then about education background
- Q2. About your experience on your LOB and Value added Certificate courses and projects
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction work experience
(4 Questions)
- Q1. How I will manage my job and study.
- Q2. Why I left my previous organization?
- Q3. What are my hobbies?
- Q4. When I Travelled last time?
Conneqt Business Solutions Interview FAQs
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Conneqt Business Solutions Sr.CCE Interview Process
based on 8 interviews
Interview experience
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Conneqt Business Solutions Sr.CCE Reviews and Ratings
based on 38 reviews
Rating in categories
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Customer Care Executive
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|  ₹0.4 L/yr - ₹5.3 L/yr |
|
Customer Service Executive
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| ₹1 L/yr - ₹4.6 L/yr |
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| ₹1.2 L/yr - ₹6.5 L/yr |
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Customer Service Associate
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