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Snapdeal Sr.CCE Interview Questions and Answers

Updated 11 Jun 2022

Snapdeal Sr.CCE Interview Experiences

1 interview found

Sr.CCE Interview Questions & Answers

user image Anonymous

posted on 11 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want to change? What are your strengths and weaknesses?
Round 3 - One-on-one 

(1 Question)

  • Q1. If you recieve a damaged product, how will.you deal with customer over the phone?
  • Ans. 

    I would apologize for the inconvenience and assure the customer that we will resolve the issue promptly.

    • Apologize for the inconvenience caused

    • Assure the customer that we will resolve the issue

    • Ask for details about the damaged product

    • Offer options for replacement, refund, or repair

    • Provide clear instructions on returning the damaged product

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared Learn about the company and what products they deal in

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Full in depth process of Flipkart from inbound FC to till sorting centre Outbound , sorting centre indepth process,IPP improvement,kaizens,projects, process knowledge

Round 2 - HR 

(3 Questions)

  • Q1. Process knowledge
  • Q2. Salary discussion
  • Q3. Notice period and is ready to join company

Interview Preparation Tips

Topics to prepare for Swiggy Team Lead Operations interview:
  • Supply Chain Management
Interview preparation tips for other job seekers - Before attending interview kindly go through full process of your working profile
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Work  process 

(2 Questions)

  • Q1. 5s must be follow
  • Q2. Always in discipline at operational work
Round 3 - Group Discussion 

All operational floor discussion

Round 4 - Group Discussion 

Floor handling, management, all inventory

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was very easy, asked only outbound and inbound process and also all operational floor management
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How do you manage the team?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions are asked from your resume and previous experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Self introduction , talking skills, chek your ability

Interview Preparation Tips

Interview preparation tips for other job seekers - Please my humble request to no boy don't join here. Company rules are not good . Here workers are not supporting. Company don't any excuses and cut your salary. Company work by third party.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Flexibility with work hours.
  • Q2. Ready to relocate anywhere in the business PAN
Round 3 - One-on-one 

(2 Questions)

  • Q1. Knowledge about supply chain
  • Q2. Specific questions related to inbound inventory and outbound

Interview Preparation Tips

Interview preparation tips for other job seekers - Set confidence about your knowledge in SCM.
Be specific about your answers and negotiate with HR
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Retail line relative 

(2 Questions)

  • Q1. Retail line relative question kpis?
  • Q2. What is a kpis vpt asp upt mentain
  • Ans. 

    The question is unclear and seems to be a jumbled combination of various terms related to KPIs, VPT, ASP, UPT, and maintenance.

    • KPIs (Key Performance Indicators) are measurable values that indicate how well a company is achieving its business objectives.

    • VPT (Visitor-to-Purchase Time) is the time taken by a visitor to make a purchase after visiting a website.

    • ASP (Average Selling Price) is the average price at which a com...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer tackle upt vpt asp increase sale increase gross sale cross sale
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. About yourself and JD
  • Q2. Future short term and long term goal
  • Q3. How you will help and contribute in company growth and profit
  • Q4. How long will you serve with integrity
  • Q5. Have your own vision and life goals in your career endeavours.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and real while giving interview, sit relaxed and in a proper manner, never go for any interview without proper prior preparation, you must be aware about the company where you are going for interview.

Last but not the least, make a proper eye contact and wear a gentle smile on your face, All the best👍
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Process related questions
  • Q2. Office environment,
  • Q3. Diversity issue
Round 3 - One-on-one 

(1 Question)

  • Q1. Customer escalation
Round 4 - One-on-one 

(3 Questions)

  • Q1. Support from seniors
  • Q2. Team handling and managing
  • Q3. Operation execution
Round 5 - One-on-one 

(2 Questions)

  • Q1. Report analysis
  • Q2. R&R of ground teams
  • Ans. 

    R&R of ground teams involves recognizing and rewarding the efforts of team members to boost morale and motivation.

    • Recognize individual and team achievements regularly

    • Provide opportunities for professional development and growth

    • Offer incentives such as bonuses, extra time off, or team outings

    • Create a positive work environment to promote teamwork and collaboration

  • Answered by AI
Round 6 - Group Discussion 

I don't know about the GD

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident, whatever the questions, the candidate should think and reply.everytime we have to listen first then only we have to reply. Avoid negative reply.

I applied via Company Website and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Assignment 
Round 3 - Aptitude Test 
Round 4 - Assignment 

Online normal test scoring

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself
Apply even if you're not full qualify job search like it's your job
Use informational interviews to network
Set your self apart with letters of ation
Know yourself and what you want
Pump yourself up and stay positive

Snapdeal Interview FAQs

How many rounds are there in Snapdeal Sr.CCE interview?
Snapdeal interview process usually has 3 rounds. The most common rounds in the Snapdeal interview process are Resume Shortlist, HR and One-on-one Round.

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