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Conduent Senior Customer Service Representative Interview Questions and Answers

Updated 7 Feb 2024

Conduent Senior Customer Service Representative Interview Experiences

1 interview found

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 30 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Self introduction with manager
    • Add your answer

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Conneqt Business Solutions user image Anonymous

posted on 6 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Process related questions
    • Add your answer
  • Q2. Why do you left your previous company
    • Add your answer
Round 3 - Client Interview 

(1 Question)

  • Q1. Tell me something about your job details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and confident while answering questions.

Senior Associate Interview Questions & Answers

WNS user image

posted on 26 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be you .
Interview is not that difficult if you're confident...

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 14 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude Test is very straight forward, logical, communications are tested.

Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. This is managers round, where a senior most probably a team lead would join to interview. Case study based questions were asked.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepared. Question will vary from GL to Leder reconciliation if you're applying for GL Process

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 10 Jun 2021

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 7 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Healthcare insurance
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Senior Associate Interview Questions & Answers

Concentrix Corporation user image

posted on 6 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking about my previous experience
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Final round with ops managers
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - .be confident interview is easy to crack

Senior Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Dec 2021

I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you left your previous job ?
  • Ans. I was working there since more than 2 yrs and at a point of time i felt that i mastered that job and needed a greater responsibility ,hence i am in search of better opportunities.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank, speak frank and you will get the job.

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 22 Feb 2021

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions were related to mortgage specially U/W and previous experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills with confidence.

Senior Associate Interview Questions & Answers

WNS user image Anonymous

posted on 25 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was basically logical questions on maths, grammar,& on comprehensive passage

Round 2 - HR 

(1 Question)

  • Q1. It was on self introduction.& Previous company working had been asked by HR
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very nice company to work on & can learn alot of good things.
More about working at Conduent

Conduent Interview FAQs

How many rounds are there in Conduent Senior Customer Service Representative interview?
Conduent interview process usually has 2 rounds. The most common rounds in the Conduent interview process are Resume Shortlist and One-on-one Round.

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₹3.5 L/yr - ₹5.4 L/yr
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