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Conneqt Business Solutions Interview Questions, Process, and Tips

Updated 27 Feb 2025

Top Conneqt Business Solutions Interview Questions and Answers

View all 122 questions

Conneqt Business Solutions Interview Experiences

Popular Designations

467 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. What methods do you use to assess communication skills?
  • Q2. About life time

Bpo Sales Executive Interview Questions asked at other Companies

Q1. What are the different dpos? What is Bpo? Name same different department of bpo
View answer (1)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. HR is not properly functioning
Round 2 - Behavioral 

(1 Question)

  • Q1. Management takes a money from institute for a placement in the name of Tata Group

Interview Preparation Tips

Interview preparation tips for other job seekers - Negative points about management and HR can vary depending on specific circumstances and organizations, but here are some common issues:

1. Lack of communication: Management and HR often fail to effectively communicate with employees, leading to misunderstandings and low morale.

2. Inconsistent policies: Management and HR may implement policies inconsistently, leading to confusion and resentment among employees.

3. Poor leadership: Some managers may lack the necessary skills to lead effectively, resulting in disengaged teams and decreased productivity.

4. Favoritism: Management and HR sometimes show favoritism towards certain employees, leading to feelings of unfairness and demotivation among others.

5. Lack of employee development: Management and HR may neglect to provide adequate training and development opportunities for employees, hindering career growth and retention.

6. Ignoring employee feedback: Management and HR may dismiss or ignore feedback from employees, leading to a lack of trust and engagement within the organization.

7. Lack of diversity and inclusion: Management and HR may fail to prioritize diversity and inclusion initiatives, resulting in a homogeneous workforce and missed opportunities for innovation.

8. Micromanagement: Some managers may micromanage employees, stifling creativity and autonomy, and causing frustration and burnout.

9. Reactive rather than proactive approach: Management and HR may only address issues as they arise rather than proactively identifying and addressing potential problems, leading to a cycle of recurring issues.

10. Inadequate conflict resolution: Management and HR may handle workplace conflicts poorly, leading to unresolved issues and a toxic work environment.

Operations Executive Interview Questions asked at other Companies

Q1. What is the electric current? How is works ?
View answer (29)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Education background
  • Q2. Experience of customer service
  • Ans. 

    I have 3 years of experience in customer service, handling inquiries, resolving issues, and ensuring customer satisfaction.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues in a timely and efficient manner

    • Ensured customer satisfaction by providing excellent service

    • Trained new customer service representatives on company policies and procedures

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Ability to handle challenging situations

  • Answered by AI
  • Q2. Why you want to join bpo
  • Ans. 

    I want to join BPO to utilize my communication skills and provide excellent customer service.

    • Opportunity to enhance communication skills

    • Passion for helping customers

    • Excited about working in a fast-paced environment

    • Desire to learn and grow in the customer service industry

  • Answered by AI

Top Conneqt Business Solutions Customer Care Executive Interview Questions and Answers

Q1. What do you understand about customer support
View answer (12)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Requirements elicitation, stakeholders management, team management
Round 2 - Case Study 

A case study is requested concerning the search function of an e-commerce business.

Lead Business Analyst Interview Questions asked at other Companies

Q1. What is Counterparty Credit Risk? What is CVA and how is it calculated?
View answer (1)

Conneqt Business Solutions interview questions for popular designations

 Customer Care Executive

 (58)

 Customer Service Executive

 (30)

 Customer Support Executive

 (18)

 Team Lead

 (18)

 Customer Service Associate

 (15)

 Cce Executive

 (12)

 Operations Executive

 (10)

 Executive

 (9)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping others.

    • I have over 5 years of experience in customer service roles

    • I excel in communication and problem-solving skills

    • I am known for my ability to remain calm and patient in challenging situations

    • I strive to provide excellent service and exceed customer expectations

    • I am a team player and enjoy collaborating with colleagues to achieve goal

  • Answered by AI
  • Q2. Family background
Round 2 - HR 

(2 Questions)

  • Q1. Work experience
  • Q2. Last drone salary
  • Ans. 

    My last drone salary was $50,000 per year.

    • My last drone salary was $50,000 per year

    • I received a salary of $50,000 annually for my work with drones

    • My previous salary working with drones was $50,000 per year

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Top Conneqt Business Solutions Customer Care Executive Interview Questions and Answers

Q1. What do you understand about customer support
View answer (12)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Get interview-ready with Top Conneqt Business Solutions Interview Questions

HR Executive Interview Questions & Answers

user image Anonymous

posted on 17 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Versant with minimum 4 band

Round 2 - HR 

(2 Questions)

  • Q1. Why you are interested in our company
  • Ans. 

    I am interested in your company because of its reputation for innovation and commitment to employee development.

    • I admire your company's track record of success in the industry.

    • I am impressed by the opportunities for growth and advancement within your organization.

    • I value the emphasis your company places on fostering a positive work culture.

    • I believe my skills and experience align well with the values and goals of your

  • Answered by AI
  • Q2. Where you see yourself in next 5 years
  • Ans. 

    In the next 5 years, I see myself advancing to a senior HR leadership role within the organization, contributing to strategic decision-making and driving employee engagement initiatives.

    • Continuing to enhance my skills and knowledge through professional development opportunities

    • Building strong relationships with key stakeholders and senior leaders

    • Leading large-scale HR projects such as organizational restructuring or cu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company

HR Executive Interview Questions asked at other Companies

Q1. What do you know about Labor Law
View answer (6)

Jobs at Conneqt Business Solutions

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Sr.CCE Interview Questions & Answers

user image Sarfaraz Khan

posted on 24 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you mean by customer support
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, resolving issues, and providing guidance.

    • It includes offering technical support, troubleshooting, and product information.

    • Customer support can be provided through various channels such as phone, email, chat, and social media.

    • Good customer support leads to customer...

  • Answered by AI
  • Q2. How you will handle angry customer
  • Ans. 

    Listen to their concerns, empathize with them, remain calm, offer solutions, follow up.

    • Listen actively to the customer's concerns without interrupting.

    • Empathize with the customer by acknowledging their feelings.

    • Remain calm and composed, even if the customer is being aggressive.

    • Offer solutions or alternatives to address the customer's issue.

    • Follow up with the customer to ensure their satisfaction and resolve any remaini

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tell me About yourself
  • Q2. What is your salary expectations

Sr.CCE Interview Questions asked at other Companies

Q1. How will you dealt with the customer if he/she is not interested in buying the product
View answer (1)

Process Trainer Interview Questions & Answers

user image Biswajit Bimal Kumar Das

posted on 18 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your KRA and KPI in your last organisation?
  • Q2. How do you calculate throughput?
  • Ans. 

    Throughput is calculated by dividing the total number of units produced by the total time taken to produce them.

    • Calculate the total number of units produced during a specific time period.

    • Determine the total time taken to produce those units.

    • Divide the total number of units by the total time taken to get the throughput.

    • For example, if 100 units are produced in 10 hours, the throughput would be 10 units per hour.

  • Answered by AI

Skills evaluated in this interview

Process Trainer Interview Questions asked at other Companies

Q1. During classroom training how can you manage the shrinkage
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Can you describe your previous working experience?
  • Ans. 

    I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product support and guidance to customers

    • Collaborated with other departments to ensure customer satisfaction

    • Utilized CRM software to track customer interactions and

  • Answered by AI
  • Q2. What are mock calls, and could you describe a specific call scenario?
  • Ans. 

    Mock calls are simulated customer service calls used for training purposes.

    • Mock calls involve role-playing scenarios where one person acts as the customer and another as the customer care executive.

    • They help trainees practice handling various customer situations, such as complaints, inquiries, or technical issues.

    • Feedback is provided after the mock call to help improve communication and problem-solving skills.

    • Mock call...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please review the contract letter before acceptance.

Top Conneqt Business Solutions Customer Care Executive Interview Questions and Answers

Q1. What do you understand about customer support
View answer (12)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Everything gone well

Round 2 - Coding Test 

Palindrome
Anagram
Character

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice coding questions well

ASP.NET Developer Interview Questions asked at other Companies

Q1. All opps concept. What is constructor?, what is delegets? What is inheritance? What is abtract class.?
View answer (1)

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions interview?
Conneqt Business Solutions interview process usually has 2-3 rounds. The most common rounds in the Conneqt Business Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Conneqt Business Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Finance, Accounting, Auditing, Financial Statements and Communication Skills.
What are the top questions asked in Conneqt Business Solutions interview?

Some of the top questions asked at the Conneqt Business Solutions interview -

  1. What do you understand about customer supp...read more
  2. 1 condition : what if any costomer is denying to pay, what I will...read more
  3. How to sale a credit card and sale it to...read more
How long is the Conneqt Business Solutions interview process?

The duration of Conneqt Business Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Conneqt Business Solutions Interview Process

based on 497 interviews

Interview experience

3.8
  
Good
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Conneqt Business Solutions Reviews and Ratings

based on 8.8k reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.2

Salary

3.5

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 8.8k Reviews and Ratings
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