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Conneqt Business Solutions
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I was interviewed in Jan 2025.
I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.
I have 3 years of experience in customer service, handling inquiries, resolving issues, and ensuring customer satisfaction.
Handled customer inquiries via phone, email, and chat
Resolved customer issues in a timely and efficient manner
Ensured customer satisfaction by providing excellent service
Trained new customer service representatives on company policies and procedures
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Ability to handle challenging situations
I want to join BPO to utilize my communication skills and provide excellent customer service.
Opportunity to enhance communication skills
Passion for helping customers
Excited about working in a fast-paced environment
Desire to learn and grow in the customer service industry
A case study is requested concerning the search function of an e-commerce business.
Conneqt Business Solutions interview questions for popular designations
I am a dedicated and empathetic customer care executive with a passion for helping others.
I have over 5 years of experience in customer service roles
I excel in communication and problem-solving skills
I am known for my ability to remain calm and patient in challenging situations
I strive to provide excellent service and exceed customer expectations
I am a team player and enjoy collaborating with colleagues to achieve goal
My last drone salary was $50,000 per year.
My last drone salary was $50,000 per year
I received a salary of $50,000 annually for my work with drones
My previous salary working with drones was $50,000 per year
Get interview-ready with Top Conneqt Business Solutions Interview Questions
Versant with minimum 4 band
I am interested in your company because of its reputation for innovation and commitment to employee development.
I admire your company's track record of success in the industry.
I am impressed by the opportunities for growth and advancement within your organization.
I value the emphasis your company places on fostering a positive work culture.
I believe my skills and experience align well with the values and goals of your
In the next 5 years, I see myself advancing to a senior HR leadership role within the organization, contributing to strategic decision-making and driving employee engagement initiatives.
Continuing to enhance my skills and knowledge through professional development opportunities
Building strong relationships with key stakeholders and senior leaders
Leading large-scale HR projects such as organizational restructuring or cu...
Customer support refers to the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, resolving issues, and providing guidance.
It includes offering technical support, troubleshooting, and product information.
Customer support can be provided through various channels such as phone, email, chat, and social media.
Good customer support leads to customer...
Listen to their concerns, empathize with them, remain calm, offer solutions, follow up.
Listen actively to the customer's concerns without interrupting.
Empathize with the customer by acknowledging their feelings.
Remain calm and composed, even if the customer is being aggressive.
Offer solutions or alternatives to address the customer's issue.
Follow up with the customer to ensure their satisfaction and resolve any remaini
Throughput is calculated by dividing the total number of units produced by the total time taken to produce them.
Calculate the total number of units produced during a specific time period.
Determine the total time taken to produce those units.
Divide the total number of units by the total time taken to get the throughput.
For example, if 100 units are produced in 10 hours, the throughput would be 10 units per hour.
I applied via LinkedIn and was interviewed in Jun 2024. There was 1 interview round.
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product support and guidance to customers
Collaborated with other departments to ensure customer satisfaction
Utilized CRM software to track customer interactions and
Mock calls are simulated customer service calls used for training purposes.
Mock calls involve role-playing scenarios where one person acts as the customer and another as the customer care executive.
They help trainees practice handling various customer situations, such as complaints, inquiries, or technical issues.
Feedback is provided after the mock call to help improve communication and problem-solving skills.
Mock call...
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
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The duration of Conneqt Business Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 497 interviews
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