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Concentrix Corporation Voice Process Executive Interview Questions and Answers for Experienced

Updated 17 Dec 2024

Concentrix Corporation Voice Process Executive Interview Experiences for Experienced

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mcat second is versant than typing test after that technical interview than finall HR round.

Round 3 - One-on-one 

(10 Questions)

  • Q1. Tell someone about you
  • Q2. They are checking presence of mind.
  • Q3. Why do you want to join concentrix ?
  • Q4. Tell something about concentrix
  • Ans. 

    Concentrix is a global business services company specializing in customer engagement and improving business performance.

    • Concentrix provides customer service, technical support, and sales solutions for clients across various industries.

    • The company has a presence in over 40 countries and serves clients in more than 70 languages.

    • Concentrix is known for its focus on innovation and technology to deliver exceptional customer...

  • Answered by AI
  • Q5. About your home town
  • Q6. What did you do during lockdown?
  • Ans. How did you spend your last weekend/yesterday?
  • Answered by Tabrez Alam
  • Q7. What's Daily routine
  • Q8. If you get high salary from other company what will you do?
  • Q9. Why did you leave your last job?
  • Q10. Last job role and responsibilities
Round 4 - HR 

(8 Questions)

  • Q1. About your self
  • Q2. Education background
  • Q3. What did you learn during lockdown
  • Q4. What did you learn during your study?
  • Q5. How do you handle irritating customer?
  • Ans. 

    I remain calm, listen actively, empathize with the customer, and find a solution to their problem.

    • Stay calm and composed

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration

    • Find a solution to address the customer's problem

    • Offer alternatives or escalate to a supervisor if needed

  • Answered by AI
  • Q6. Tell me about your daily routine
  • Q7. How did you spend your last birthday?
  • Q8. Why only concentrix ? Why not other company?

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Voice Process Executive interview:
  • Communication Skills
  • Education background
  • Good body language
  • Greeting well
Interview preparation tips for other job seekers - They are only checking your communication skills and English speaking fluency, If you have good English fluency than you can early crack the interview,

......
Don't be stuck on any questions and don't answer the question like reading a book, be honest with you and answer your own word.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Why you want to join Concentrix
  • Q2. Why you wanted to switch a job
Round 2 - One-on-one 

(1 Question)

  • Q1. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare if technical guy's wanted to attend non technical job

Voice Process Executive Interview Questions Asked at Other Companies for Experienced

asked in Amazon
Q1. How to solve a problem of customer
asked in Amazon
Q2. When a customer is angery how you handle this time
asked in Amazon
Q3. How to talk humble to customer
Q4. How do you handle irritating customer?
Q5. What is favourite colour and why explain in 120worda
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Assesment 

(1 Question)

  • Q1. Online assessment

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst interview experience. No proper transportation facility for kovilambakkam location. They simply drag the interview process to the end of the day like 4 to 5o' clock. Mostly they asked us to wait in the lobby area for so long. They didnt properly explain about the job profile and roles for which they are hiring. There is no restroom facility for the candidates, only employees are allowed to use. Poor management for the interview candidates.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself and your work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice MCAT and Versant test before going for a interview.

Concentrix Corporation interview questions for designations

 Voice Process

 (1)

 NON Voice Process

 (12)

 International Voice Process Executive

 (2)

 Voice Process Customer Care Executive

 (2)

 Non Voice Process Associate

 (4)

 International Voice Nonvoice Process

 (1)

 NON Voice

 (5)

 Non Voice Executive

 (2)

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is data analytics?
  • Ans. 

    Data analytics is the process of examining and interpreting data to draw conclusions and make informed decisions.

    • It involves collecting, cleaning, and organizing data

    • Applying statistical and mathematical models to analyze data

    • Visualizing and presenting data in a meaningful way

    • Examples include predicting customer behavior, optimizing business operations, and identifying trends in healthcare data

  • Answered by AI
  • Q2. What is regression analysis
  • Ans. 

    Regression analysis is a statistical method used to determine the relationship between a dependent variable and one or more independent variables.

    • It helps in predicting the value of the dependent variable based on the values of the independent variables.

    • It is used in various fields such as finance, economics, social sciences, and engineering.

    • Linear regression is the most common type of regression analysis.

    • Examples incl...

  • Answered by AI
  • Q3. What is difference Data analysis and data analytics?
  • Ans. 

    Data analysis is the process of inspecting, cleaning, transforming, and modeling data while data analytics involves using statistical and computational methods to extract insights from data.

    • Data analysis is focused on preparing and organizing data for analysis

    • Data analytics involves using tools and techniques to extract insights from data

    • Data analysis is a subset of data analytics

    • Data analytics involves more complex an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - there should be three rounds in the interviews
first would be aptitude test
second would be with junior manager
third would be with senior manager

Skills evaluated in this interview

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Human anatomy questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and some basics of anatomy is enough to crack the interview
Good luck

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was on maths and insurance

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide honest details
Provide crisp and clear information and do not beat around the bush

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just a short self introduction and a topic on which we have to speak 2 min with fluent English and proper Grammer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Useless Company who believes in religious Discrimination.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. You need to introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is good for freshers who wants to start their career.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Voice Process Executive interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
What are the top questions asked in Concentrix Corporation Voice Process Executive interview for experienced candidates?

Some of the top questions asked at the Concentrix Corporation Voice Process Executive interview for experienced candidates -

  1. How do you handle irritating custom...read more
  2. Tell something about concent...read more
  3. How you deal with angry custom...read more
How long is the Concentrix Corporation Voice Process Executive interview process?

The duration of Concentrix Corporation Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Voice Process Executive Interview Process for Experienced

based on 4 interviews

Interview experience

3.5
  
Good
View more
Concentrix Corporation Voice Process Executive Salary
based on 63 salaries
₹1.4 L/yr - ₹5.4 L/yr
20% more than the average Voice Process Executive Salary in India
View more details

Concentrix Corporation Voice Process Executive Reviews and Ratings

based on 20 reviews

3.6/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.5

Salary

4.0

Job security

4.0

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 20 Reviews and Ratings
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