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HRH Next Services
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HRH Next Services Voice Process Executive Interview Questions and Answers
HRH Next Services Voice Process Executive Interview Experiences
1 interview found
Anonymous
(2 Questions)
- Q1. What is favourite colour and why explain in 120worda
- Ans.
My favourite colour is blue because it represents calmness and serenity.
Blue is associated with the sky and the ocean, which are both vast and calming
It is also a versatile colour that can be both bold and subtle
I find that wearing blue or surrounding myself with blue objects helps me feel more relaxed and focused
For example, my favourite shirt is a deep blue colour that makes me feel confident and at ease
- Q2. Tell me in case customer will disappoint what will do
- Ans.
If a customer is disappointed, I will listen to their concerns, apologize for any inconvenience caused, and offer a solution to rectify the situation.
Listen actively to the customer's concerns
Apologize for any inconvenience caused
Offer a solution to rectify the situation
Ensure customer satisfaction
Maintain a positive attitude and professional demeanor
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.
(5 Questions)
- Q1. What's your strength and weakness
- Q2. About the company structure
- Q3. About the company
- Q4. Turnover for last one year
- Q5. Some interesting questions
Interview Preparation Tips
- About the company and turnover
(4 Questions)
- Q1. Tell about your self
- Q2. Women empowerment
- Q3. Why did you choose health care
- Q4. Tell me about your college days
I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me some bad and good experience you might have had with your previous experience as a customer service executive.
Interview Preparation Tips
Visit: -----/
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Experience, english speaking, qualification and additional skills
- Q2. How many years of experience do you have.
- Ans.
I have 5 years of experience in customer support roles.
5 years of experience in customer support roles
Handled various customer queries and issues
Proficient in using customer support software
Trained new customer support representatives
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. About the working experience
Interview Preparation Tips
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
(1 Question)
- Q1. Self introduction about working experience
Interview Preparation Tips
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
(4 Questions)
- Q1. My qualification graduate
- Q2. How was a company which process
- Q3. I hope this opportunity give us
- Q4. Thanks give this opportunity
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.
(5 Questions)
- Q1. How would you fill a customer something that they will not like
- Ans.
I would empathetically explain the situation, offer alternatives, and assure them of our commitment to resolving the issue.
Acknowledge their feelings and show empathy
Explain the situation clearly and honestly
Offer alternatives or solutions to mitigate the issue
Assure them of your commitment to resolving the problem
Thank them for their understanding and patience
- Q2. Do you enjoy communicating with people
- Q3. How would you deal with on irate customer on the phone
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen actively to understand the customer's issue
Empathize with the customer's frustration
Remain calm and composed throughout the conversation
Apologize for any inconvenience caused
Offer solutions to address the customer's concerns
Follow up to ensure the issue has been resolved to the customer's satisfaction
- Q4. Do you have any experience in a call centre
- Q5. Why do you want to work form us as a customer service advise
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your self?
- Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
Interview Preparation Tips
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HRH Next Services Interviews By Designations
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HRH Next Services Voice Process Executive Interview Process
based on 1 interview
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HRH Next Services Voice Process Executive Reviews and Ratings
based on 12 reviews
Rating in categories
|
Customer Care Executive
172
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
159
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
106
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
89
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
77
salaries
| ₹0 L/yr - ₹0 L/yr |
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