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based on 26.5k Reviews

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Concentrix Corporation Customer Representative Executive Interview Questions and Answers

Updated 8 Jul 2022

Concentrix Corporation Customer Representative Executive Interview Experiences

3 interviews found

Customer Representative Executive Interview Questions & Answers

user image Anonymous

posted on 8 Jul 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(1 Question)

  • Q1. You need to type what comes on the screen
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Introduction about me, knowledge about process they have been hiring for, salary expectations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Concentrix job is very easy to crack if you know the right way to do it. There would be Amcat thats simple voice test then versant then aptitude test if required for the process then the hr round.

Customer Representative Executive Interview Questions & Answers

user image

posted on 14 Oct 2021

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
  • Ans. A good self introduction includes your full name,from where do you belong,your qualification, your hobbies and your positive sides.
    • Answered by Asim Usmani
    Add your answer
  • Q2. What do you know about this industry and organisation?
    • Add your answer
  • Q3. Try to give short but crisp points about the Industry or organisation such as where it started what roles company play etc.
    • Add your answer
  • Q4. Why do we hire you?
  • Ans. This is the 2nd most important question in any of the interview after your self introduction. Try to tell about yourself that why you are beneficial for this company such as your technical skills or your communication skills and you can also add that I always to give my 100% to the organization which I'm working for.
    • Answered by Asim Usmani
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT IN EVERY OF YOUR RESPONSE AND TRY YOUR BEST TO NOT GET FUMBLE AT ANY COST.

Customer Representative Executive Interview Questions Asked at Other Companies

asked in Concentrix Corporation
Q1. What do you know about BPO?
View answer (1)
asked in Syrow
Q2. Talk something in hindi
View answer (1)
View All

Customer Representative Executive Interview Questions & Answers

user image Anonymous

posted on 17 Oct 2021

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business functions to a third-party service provider.

    • It is a cost-effective way for companies to access specialized skills and expertise.

    • Common BPO services include customer support, technical support, and back-office operations.

    • BPO providers are often located in countries with lower labor costs, such as India and the Philippines.

    • BPO has ...

    • Answered by AI
    Add your answer
  • Q3. What made you join this company?
    • Add your answer
  • Q4. Introduce yourself
    • Add your answer
  • Q5. Where do you see yourself in next 5years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a basic one. Where you will be asked about your hobbies,ur qualifications,your family background and the things I mentioned above.

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
    • Add your answer
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
    • Add your answer
  • Q3. Salary discussion
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Jun 2017

Interview Questionnaire 

1 Question

  • Q1. About yourself
    • View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Customer satisfaction how can you provide.
  • Ans. 

    Customer satisfaction can be provided by understanding their needs, providing prompt and effective solutions, and maintaining a positive and empathetic attitude.

    • Listen actively to customers and understand their concerns

    • Respond promptly and provide effective solutions

    • Maintain a positive and empathetic attitude

    • Personalize the customer experience

    • Follow up to ensure customer satisfaction

    • Continuously improve customer suppor...

    • Answered by AI
    View 10 more answers
  • Q2. If customer is angry how can you make him understand
    • View 31 more answers
  • Q3. Details about your last working, salary package etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Yeah it was good.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 Feb 2021

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were some usual question in initial stage after that interviewer start questioning you from your past experience. If your a fresher they can give some topics to check your communication skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice you should be prepared what you have written in your cv. And prepare yourself for some topic.
Birth place
Last birthday
Yesterday or weekend you have spent
Any memorable moment or achievement
More about working at Concentrix Corporation
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#4 Best Mega Company - 2021

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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Representative Executive interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, Typing Test and HR.
What are the top questions asked in Concentrix Corporation Customer Representative Executive interview?

Some of the top questions asked at the Concentrix Corporation Customer Representative Executive interview -

  1. What do you know about B...read more
  2. You need to type what comes on the scr...read more

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Concentrix Corporation Customer Representative Executive Salary
based on 61 salaries
₹2 L/yr - ₹4 L/yr
18% more than the average Customer Representative Executive Salary in India
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Concentrix Corporation Customer Representative Executive Reviews and Ratings

based on 14 reviews

3.8/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.0

Salary

4.7

Job security

3.4

Company culture

2.3

Promotions

3.8

Work satisfaction

Explore 14 Reviews and Ratings
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