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3.8

based on 25.4k Reviews

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Concentrix Corporation Customer Representative Executive Interview Questions and Answers

Updated 8 Jul 2022

Concentrix Corporation Customer Representative Executive Interview Experiences

3 interviews found

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(1 Question)

  • Q1. You need to type what comes on the screen
Round 3 - HR 

(1 Question)

  • Q1. Introduction about me, knowledge about process they have been hiring for, salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Concentrix job is very easy to crack if you know the right way to do it. There would be Amcat thats simple voice test then versant then aptitude test if required for the process then the hr round.

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
  • Ans. A good self introduction includes your full name,from where do you belong,your qualification, your hobbies and your positive sides.
  • Answered by Asim Usmani
  • Q2. What do you know about this industry and organisation?
  • Q3. Try to give short but crisp points about the Industry or organisation such as where it started what roles company play etc.
  • Q4. Why do we hire you?
  • Ans. This is the 2nd most important question in any of the interview after your self introduction. Try to tell about yourself that why you are beneficial for this company such as your technical skills or your communication skills and you can also add that I always to give my 100% to the organization which I'm working for.
  • Answered by Asim Usmani

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT IN EVERY OF YOUR RESPONSE AND TRY YOUR BEST TO NOT GET FUMBLE AT ANY COST.

Customer Representative Executive Interview Questions Asked at Other Companies

Q1. What do you know about BPO?
asked in Syrow
Q2. Talk something in hindi

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What are your salary expectations?
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business functions to a third-party service provider.

    • It is a cost-effective way for companies to access specialized skills and expertise.

    • Common BPO services include customer support, technical support, and back-office operations.

    • BPO providers are often located in countries with lower labor costs, such as India and the Philippines.

    • BPO has ...

  • Answered by AI
  • Q3. What made you join this company?
  • Q4. Introduce yourself
  • Q5. Where do you see yourself in next 5years?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a basic one. Where you will be asked about your hobbies,ur qualifications,your family background and the things I mentioned above.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introfuction and the previous experience also about the education qualification
Round 3 - Assignment 

Sat, was the kind of exam where we have to score 80%

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and brave dont be nervous just be confidence within yourself that you can make it with one shot and keep little smile on face nothing to be scared just talk bravly nd pronounciation must be clear thats it.
good luck.. !

I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Prepare well about your resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare a passage on your hobbies
Like movie , reading books or games
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

The test was easy and can be answered by anyone

Round 2 - HR 

(2 Questions)

  • Q1. What is your overall experience?
  • Q2. Why do you want to work for TTEC
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Just basic details about myself has been asked to ke

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service representative with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

    • Example: Successfully resolved a customer complaint by offering a refund and personal

  • Answered by AI
  • Q2. What you understand by banking
  • Ans. 

    Banking involves financial transactions, services, and products provided by banks to individuals and businesses.

    • Banking involves accepting deposits from customers and providing loans and other financial services.

    • Banks play a crucial role in the economy by facilitating the flow of money and credit.

    • Services offered by banks include savings accounts, checking accounts, loans, credit cards, and investment products.

    • Banking ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Troubleshooting process
  • Q2. Why should we hire you
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Self introduction with manager
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic introduction and JAM
  • Q2. Depends on individual
Round 3 - Case Study 

Basic case studies of process to test skills

Round 4 - HR 

(1 Question)

  • Q1. Focused on individual speaking and hobbies, future goals etx

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to worry just focus on your speaking and analytical skills

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Representative Executive interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, Typing Test and HR.
What are the top questions asked in Concentrix Corporation Customer Representative Executive interview?

Some of the top questions asked at the Concentrix Corporation Customer Representative Executive interview -

  1. What do you know about B...read more
  2. You need to type what comes on the scr...read more

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People are getting interviews through

based on 3 Concentrix Corporation interviews
Recruitment Consultant
67%
33% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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17% more than the average Customer Representative Executive Salary in India
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Concentrix Corporation Customer Representative Executive Reviews and Ratings

based on 13 reviews

4.0/5

Rating in categories

3.7

Skill development

3.6

Work-Life balance

3.4

Salary & Benefits

4.7

Job Security

3.4

Company culture

2.4

Promotions/Appraisal

3.9

Work Satisfaction

Explore 13 Reviews and Ratings
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