Customer Representative Executive Interview Questions and Answers

BPO stands for Business Process Outsourcing.

• BPO involves contracting out specific business functions to a third-party service provider.

• It is a cost-effective way for companies to access specialized skills and expertise.

• Common BPO services include customer support, technical support, and back-office operations.

• BPO providers are often located in countries with lower labor costs, such as India and the Philippines.

• BPO has become a popular industry, with many large companies outso...read more

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