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Cogent E Services Senior Team Leader Interview Questions and Answers for Experienced
Cogent E Services Senior Team Leader Interview Experiences for Experienced
1 interview found
Selected
I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Discussed about Previous Job Role, Process & KRA/KPI
- Q2. Discussed About Package
Interview Preparation Tips
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Senior Team Leader Interview Questions & Answers
Hexaware Technologies
Anonymous
posted on 25 Nov 2024
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
Reasoning logical and professional questions of leadership
Basics concepts.leadership skills and behavioral skills
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. About previous job experiences
- Q2. What was KRA and KPI
- Ans.
KRA stands for Key Result Area and KPI stands for Key Performance Indicator. They are used to measure an individual's or team's performance.
KRA defines the main areas of responsibility for an individual or team.
KPIs are specific metrics used to measure performance within those areas.
Examples of KPIs include sales targets, customer satisfaction scores, and project completion rates.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about urself Walk me through your resume Why do u want to work at this company
- Q2. Why should we hire you?
Interview Preparation Tips
Marker urself
Apply even if you are not qualified
Set urself apart with letters of recommendation
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself Why we hire you Grammar test versant test and mother tongue checked while interview
- Q2. Where do you belongs and how you manage your rotational shift timings and how many family members in your family
- Ans.
I belong to a supportive family and manage my rotational shift timings effectively.
I belong to a supportive family who understands the demands of my job as a Senior Team Leader.
I effectively manage my rotational shift timings by planning and organizing my schedule in advance.
I prioritize my work responsibilities and communicate with my family members to ensure a smooth balance between work and personal life.
I have deve...
- Q3. Soft skill practice
Senior Team Leader Interview Questions & Answers
Teleperformance
Tilak Deshmukh
posted on 9 Apr 2025
- Q1. What is the difference between senior Team leader and Team leader
- Q2. Why did you leave your position at Maxicus?
- Q3. What is the KPI and responsibilities
Senior Team Leader Interview Questions & Answers
Teleperformance
Sayeeda Shaikh
posted on 31 Oct 2023
Selected
I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. In order to effectively manage a team, it's important to focus on several key areas such as reducing shrinkage and attrition, analyzing data to make informed decisions, managing dialer systems, and impleme...
- Ans. Giving planned time off can reduce employee loss due to absence and resignation. Preview productivity using manual dialing. Analyze connection rate. Determine why the "not interested" rate is high.
(1 Question)
- Q1. How to manage team
- Ans. Bond with advisor and good working environment
Interview Preparation Tips
Customer Service Associate (Csa) Interview Questions & Answers
Teleperformance
Anonymous
posted on 8 Jan 2021
I applied via Referral and was interviewed before Jan 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Asked about the job role
- Q2. And how to sell any kind of products.
- Ans.
To sell any kind of products, understand the customer's needs, highlight the benefits, and create a sense of urgency.
Listen actively to the customer's needs and preferences.
Highlight the benefits and unique selling points of the product.
Create a sense of urgency by emphasizing limited availability or time-sensitive promotions.
Address any objections or concerns the customer may have.
Close the sale by asking for the cust...
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Teleperformance
Anonymous
posted on 27 Mar 2020
I applied via Recruitment Consultant and was interviewed in Sep 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About myself, Why do you want to work? And why in BPO? SALARY expectations?
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why we should hire u
- Q2. Why u want to join our oraganization
- Q3. Why u left previous organization
Interview Preparation Tips
Cogent E Services Interview FAQs
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Cogent E Services Interviews By Designations
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Cogent E Services Senior Team Leader Interview Process for Experienced
based on 1 interview
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Cogent E Services Senior Team Leader Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Associate
980
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Customer Service Executive
612
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
500
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
401
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Support Executive
337
salaries
| ₹1 L/yr - ₹3.6 L/yr |
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